anovafurnishings.com Avis 

First time I have used Upbeat to purchase outdoor furniture and it was a terrific experience! Spoke with Azalya and she was so professional and courteous in handling this transaction. I will definitely use Upbeat again and will ask for Azalea.

Ordering the items we need was "painless" and Carol did a great job. We ordered items for delivery to different locations, and she handled everything seamlessly. We look forward to using your fine products!

I ordered 2 benches, a picnic table and a bike rack at the very beginning of April. I was told by the person who called the next day to confirm that it would take 2 weeks for delivery. When 2 weeks came and went and didn't hear from anyone about delivery, I called again. They said it took a month. They shipped on May 2nd. It got from St.Louis to Omaha in 1 day. The order sat in Omaha, 45 minutes away,for 2 weeks! They finally called to set up delivery on a Thursday, I waited all day long, called at the end of the day, and the shipping company said they had no record of our delivery and that we didn't call them back. I finally got it the next day. One of the boxes was open, and another, at the bottom of the pallet, was damaged. They are in the process of shipping us a new table.

I made my first purchase with Upbeat a few months ago and it was a great experience! The customer service team was very helpful in answering my questions, placing my order, and even helping me change the delivery address after my order was placed. I will definitely be using Upbeat again for future purchases.

I have placed multiple orders with Upbeat and have always received the items in a timely manner with no delivery issues. The one time there was an issue with the product Upbeat resolved in above average manner.

We ordered furniture and everything was great. No issues at all.

Very Pleased! - I have used your website for ordering and found it to be extremely easy to use, everything clearly listed allowing for a quick process. Orders arrive timely and quality of merchandise is good.

Andre was great to work with, answered all my questions and went above and beyond to help with our selection.

Upbeat has always been a customer service superstar, they always come through with my orders on time and on point.

Thank you Upbeat!

David Poore

Was treated excellent.. please make sure I get my order on the 1st of Feb as I paid 60 dollars plus for over noght deliver..

Regards,
Wilson

Kara was amazing! Helped answer my questions and went above and beyond to ensure everything was right w/ my order. Thank you Kara! I would recommend this company and plan on doing so!

Great customer service!

This is the second time my order has been delayed due to Upbeat not having their email system work properly. To resolve this issue, I believe any future orders should be faxed in, at least I would get a confirmation from the machine it went through successfully.

Lauren was very helpful.
I am upset, however about the high cost of shipping and the $95 charge to only move my pallet of two trash containers to a lift for my staff to remove on their own. Delivery service is poor.

The web site did not properly process the order, though from the customer end of things, the failure was not immediately obvious.

When no news of an order was forthcoming, I contacted customer service and found Sylvester to be very helpful and informative, though even he could not overcome the hurdles created by the manufacturer and the delivery company. The order was not available in the chosen color without a delay of a month, so we changed the color to what we were told was immediately available. The product arrived in 3 separate shipments, the last one arriving in late July. They were ordered May 5th.

Now we find ourselves having calculated one item short of our needs. I will contact Sylvester for the order, since he was one of the better parts of the experience, and this company has the lowest price + shipping of anyone who sells the product. The product is great ---exactly as advertised.

Lauren helped make the order experience easier than I thought it would be. I asked her opinion and she was good to help guide me. My only complaint about the whole situation is that it takes 4-6 weeks to be delivered. By then it will possibly be to cold to sit outside!

Online chat was very helpful when i had questions about shipping and delivery.

This order was refused upon delivery as items were smashed. The order was returned and a new delivery expected.