ANTS HQ  Avis 

I bought a small colony of messus barbaros
Delivery was super quick. And the packaging the ants were sent it was great, really well padded and a heat pack included. Ants arrived safe and sound. Could not ask for better service from start to finish.

Edit: Since writing this review antshq reached out to me after my most recent order (myrmica rugdonodis) and apologised for everything that went wrong on their end and upgraded my new order from a single queen colony to a three queen colony, completely free.
The communication over emails was incredibly fast and clear too, overall a great show of professionalism from them.

Ive used antshq many times and every other time has been 10/10, hence the 2 stars rather than one.
However, before christmas (around the 10th-15th i think) I ordered a small colony of black garden ants, I did assume there would be a delay because of the holidays but since there wasnt a notice on the website i assumed they would just carry out the order or send me an email.
They did send me an email but only automated responses, the second of which said they were closed over the holidays.
That in of itself was no problem, I was expecting it to happen, however the problem was is the email said to check on the website for the closure dates and when shipping would resume, which wasnt anywhere on the website, instagram, facebook etc.
After christmas i got an email saying they were prepping the order and that it was dispatched etc however when they arrived (8th January) I was sent Black Carpenter Ants, and it wasnt by mistake as on the order receipt in the box black garden ants was crossed out in pen with carpenter ants written on top.
This may make me seem a bit silly since they are incredibly similar species care wise but they werent what i ordered, if i had an email asking if i would have liked them as a replacement (garden ants were out of stock at the time) I would have been happy to, or to just wait a little longer.
The reason I have set the experience day for today is that i have checked on them this morning to find the queen not just deceased but torn apart by the workers, which considering i am not even close to a novice ant keeper and had them in perfect conditions I am incredibly shocked.
I did not consider a refund at first as i tend to avoid those things where i can but considering both issues i now will try get either a refund or replacement.

I had confusions and they messed up my order. They replied to my email within an hour and they have sent the stuff I was missing and also are sending extra stuff I didn’t even order! Thank you ants hq and thank you katy for replying to my email so fast!

Fabulous company! And fabulous product! Won’t go anywhere else for my ant supplies!

Ordered a small ant box for my son for Christmas and he loves it! Can’t wait for the ants to arrive! Really good quality product, and looks great in his room.

Second time ordering and feeder insects were all 100% The first time I order two colonies (camponotus multilarius & harpegnathos venator) which are sensitive ants and both arrived perfectly fine all workers and brood 100% No complaints and i highly recommend. Will always be my go to ant shop they have everything I need and a wide selection of healthy ants.

Great

I have ordered a colony of Hapregnathos venator, and unfortunately over half of the colony arrived dead due to long transportation. I contacted Ants HQ and they replied instantly. I received a new Colony free of charge and they all arrived healthy and well. Would recommend to everyone. 5/5

Super quick and safe delivery, queen and workers arrived healthy and active 10/10 would recommend.

After building a bioactive set-up, I looked online for a UK based ant supplier

AntsHQ had a neat looking website with lots of information on each species sold, so I decided on a Messor Barbarus colony as my first venture into the hobby (along with some isopods and springtails to complete the set-up).

There was a slight delay in dispatching the order (of a day), but AntsHQ were quick to respond to emails - even upgrading the delivery service free of charge and including a free gift.

The order was received within 24Hours of dispatch, with the ants, isopods and springtails all arriving well packaged and in good health. The queen came with at least 20 workers and at least 10 brood (though hard to count due to the workers being quite energetic)

It was extremely exciting placing the colony test tube into the set-up and seeing the workers scout their new environment, before eventually coaxing the queen to move.

There was also a near fully formed brood with eyes present and coloration, as well as a newly developed baby ant. It was adorable to see the baby ant be a nuisance for the other ants.

Definitely would recommend, and will be buying further colonies once I complete more bioactive set-ups.

Ordered a messer barbarous queen and she came very well package and was in good condition however she hasn’t produced a new batch of eggs in a month even though I have use my experience to make sure that she is comfortable and happy so I’m starting to think she might be infertile but hopefully she is just taking her time

I bought Carebara Diversa, receive it (in Switzerland) the day after shipping. I discovered a very healthy colony inside a clean tube. Professional and fast! Gaëtan

I bought my queen a a great price and they arrived the next day, overall great service. Would buy from again

I buy all my queens and colonies from these guys, all healthy every time, and the ones that aren’t and don’t make it through the post they’re quick to resolve the situation and replace it. Outstanding customer service whenever I’ve had queries. Would highly recommend

Recently purchased some ants for my son. Arrived next day delivery, very well packaged and a delighted 10 year old boy extremely happy. Will be purchasing further items for sure.

Excellent quality products and Ants. Guidance on the website is excellent enabling informed choices and was very impressed with the quality of the product and the speed of delivery. Highly recommended.

I have recently jumped back into ant keeping with 5 colonies and a couple of fornicariums and all products were perfectly packaged. Queens, brood and workers were very healthy and well packed.
I've been very happy to restart my ant hobby with Ants HQ!

Ants hq has a fast response time which is extremely helpful. The ants were packet extremely well and I had no doubt that they would come safely.

Great product, very helpful support when questioned.

What a great organisation, I’ve purchased from a few outlets most good and VERY good ANTS HQ fits up there in 5 star. Promt reply’s to emails, nothing is too much trouble for them, I wanted to change my order after paying and it was no problem. Because of weather conditions they held back on sending my ant colony, this demonstrated that they cared about the ants. No doubt at all I’ll be shopping with them. Oh! Nearly forgot, I received a free large bottle of high octain sugar liquid, ant love it. The colony is in robust health and very active

Great company
I have ordered 2 colonies and they both arrived fairly quickly and were in great condition with lots of protection