Anyvan Avis 

1 051
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience was positive, from start to finish. Got offers by email after using the website and was a bit confused as to how it works. Charlie called and explained it, patiently. He made me an of... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

A poor review, to be honest. They moved me on Wednesday, and I have no complaint about the men who did the moving. They were amiable and efficient enough in some ways. No breakages. BUT They... Voir plus

Noté 5 sur 5 étoiles

Andre did an excellent job, moving my disabled niece. It turned out she hadn’t done as much de- cluttering as she promised, so I was charged for extra items, which is fair enough. Thank you Andre!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process was very straightforward and good to get several quotes and options and Charlie was helpful explaining how it all worked. The van driver (Robert) was also very efficient and helpful.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. aussi dans
  3. Déménageur
  4. Service de déménagement de pianos
  5. Site de comparaison de prix

Écrit par l'entreprise

No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 051)

132 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super easy and smooth experience with AnyVan 🚚✨

The experience with AnyVan was incredibly easy and hassle-free. I simply submitted a request on their website for a moving service and quickly started receiving quotes. 📬 I eventually chose a provider who was professional, pleasant to deal with, and offered a fair price — much more affordable than big-name moving companies. 💸

Overall, I’m very happy with the service and would definitely recommend it to anyone looking for a stress-free move. 👍😊

28 juin 2025
Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. Competitive pricing. Very smooth, trouble free service .

20 juin 2025
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Réponse de Anyvan

Hi Devin,

Thank you so much for your feedback! We're delighted to hear that you found the service efficient, competitively priced, and smooth from start to finish.

It’s great to know everything went trouble-free — exactly what we strive for! 😊🚛

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Good price, good service

Needed a washing machine picked up and dropped off, two lads in a van for €77, no problems at any stage

25 juin 2025
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Réponse de Anyvan

Hi Guest,

Thank you so much for your feedback! We're glad to hear everything went smoothly with your washing machine pickup and delivery, and that you found the service and price to be just right.

No issues and a fair rate — that’s exactly what we aim for! 😊🚚

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Great delivery service and very…

Great delivery service and very reasonable

24 juin 2025
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Réponse de Anyvan

Hi customer,

Thank you so much for your kind words! We're delighted to hear you were pleased with the delivery service and found it reasonably priced.
Your satisfaction means a lot to us, and we’d be happy to assist you again anytime! 😊🚛

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Excellent support team to help with any…

Excellent support team to help with any aspect of listing a job on AnyVan, courier was excellent and my job was completed so efficiently, amazing service start to finish.

13 juin 2025
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Réponse de Anyvan

Hi Niamh,

Thank you so much for your fantastic feedback! We're delighted to hear that our support team was helpful throughout the process and that your courier delivered such efficient service.
It's wonderful to know everything went smoothly from start to finish — we truly appreciate your kind words and look forward to assisting you again! 😊🚛

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Excellent company to deal with so nice…

Excellent company to deal with so nice to make arrangements with , on time for pick up and delivery was great to me so friendly and job well done be definitely using any an again many thanks for an excellent service

13 juin 2025
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Réponse de Anyvan

Hi Jacqueline,

Thank you so much for your kind words! We're thrilled to hear that arranging everything was smooth and that the pickup and delivery were right on time. It's wonderful to know the team was friendly and the job was well done.

We truly appreciate your trust and look forward to helping you again soon — many thanks for your support! 😊🚛

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Give AnyVan the business!

This is the second time we’ve used the services of AnyVan and again, they did not disappoint. Krys, the courier, was punctual and efficient, keeping us up to date with progress on pickup and delivery dates. Moreover, he cares about his customers’ possessions and we would recommend him and AnyVan wholeheartedly.

30 mai 2025
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Réponse de Anyvan

Hi Richard,

Thank you so much for your continued trust and for such a glowing review! We're thrilled to hear that your second experience with AnyVan was just as great as the first. Krys will be delighted to know his punctuality, efficiency, and care made a difference.

We truly appreciate your wholehearted recommendation — it means the world to us. Looking forward to assisting you again in the future! 🚚🙌

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Reliable Service

Polite, hardworking and provided a reliable service.

Very communicative over whatsapp to put my mind at ease.

6 juin 2025
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Réponse de Anyvan

Hi Aine,

Thank you so much for your kind words! We're glad to hear the team was polite, hardworking, and reliable, and that their communication helped put your mind at ease.
It means a lot to us that you felt supported throughout the process. Wishing you all the best, and we hope to assist you again in the future! 😊📱🚛

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Did a house move from storage to…

Did a house move from storage to another city and it was seamless, great selection of quotes and value for money

30 mai 2025
Avis spontané
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Réponse de Anyvan

Hi AC,

Thank you so much for your kind words! We're glad to hear your house move from storage to another city went seamlessly.

It's great to know you found the quote selection helpful and the service good value for money.
Wishing you all the best in your new home, and we hope to assist you again in the future! 🏡🚚

Kind regards,
Emma.

Noté 1 sur 5 étoiles

Poor service and even worse support

I used AnyVan for a two-person same-day delivery and it went completely wrong. Updates were sent to a phone number I haven’t used in years (despite entering my current one), and I had to keep chasing for info all day. The job was delayed, rescheduled last-minute, and the fridge arrived with broken legs.

What made it worse was how my complaint was handled — no real apology, just a generic £20 offer after weeks of chasing, and I had to follow up twice before their claims team took accountability for the damage. Felt like I was being dismissed rather than helped. Really disappointing overall. AnyVan do not appreciate their customers or take customer service seriously - it took them almost 2 months to give me a luck lustre response for why they did not deliver the service I paid for and the potential misuse of my personal data

15 avril 2025
Avis spontané
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Réponse de Anyvan

Hi Brenda,

Thank you for sharing your feedback, and I’m sorry to hear about your experience. A member from our Service Quality team has reached out and offered a revised amount, we are currently waiting for your response.

We appreciate your patience while we resolving this for you.

Kind regards,
Emma.

Noté 5 sur 5 étoiles

Fantastic process and value for money

I used AnyVan for the first time to pick up an item of furniture from a store in Germany to be delivered to my home in Ireland. The whole process was seamless; not only that, it was also fantastic value for money (at least 50% cheaper than any other means of delivery). In addition the communication was superb throughout the process with regular updates on both pick up and delivery times. My chair arrived on the date promised in perfect condition. Many thanks to Viola and the AnyVan team!

31 mai 2025
Avis spontané
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Réponse de Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Excellent service 💯

It was our first time needing to use a delivery service and we were very worried but we didn't need to be.From the very minute I contacted anyvan it was a pleasure. It was Joseph who we used and he was excellent we know the minute he came to collect our valuable items that they were in safe hands and also kept us up to date all the time.
He collected our boxes from clonmel co Tipperary and deliverd them in the same exact shape to Murcia in Spain with a big smile.We would 100% recommend Joesph and will use again.

8 avril 2025
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Réponse de Anyvan

Hi Siobhan,

Thank you for your kind feedback! We’re thrilled to hear that you were happy with our service. Your feedback is greatly appreciated, and we will be sure to pass it along to the drivers.

We look forward to assisting you with your next move and are grateful for your continued support!

Kind regards,
Emma

Noté 5 sur 5 étoiles

very good service

very good service
kind and polite people
more than happy with the service

16 mai 2025
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Réponse de Anyvan

Hi Jauhara,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Great company to deal with.very…

Great company to deal with.very professional from start to finish,would highly recommend and will use again in the future

12 mai 2025
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Réponse de Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Excellent!

10 mai 2025
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Réponse de Anyvan

Hi Paul,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Good great experience good…

Good great experience good delivery...appreciate my drivers effort to transfer all my items.

2 mai 2025
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Réponse de Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Jonathan was the customer service…

Jonathan was the customer service executive who delt with my request and he was brilliant. He got me the best deal even though, i only made the request on a very short notice , I have only contacted anyvan oneday prior to the house movement. And the mover was so good,Joe. My house movement was seamless and was so stress free.
Thanks a million for the fabulous work

29 avril 2025
Noté 1 sur 5 étoiles

Jobsheet:8822536

Jobsheet:8822536.

Anyvan.ie (same company as the UK one) was polite and apologetic, so no issues with him. However, the quality of drivers aka Transporters is shocking! Poor customer service, lack of communication, no apology, don't bother to reply to emails, phones turned off, moan about quoted price and increasing it as they believe there's more stuff. The Transporters as they are called, keep you guessing, as they don't reply to emails, texts or every Whatsapp messages and just say "I'll let you know a day when we will come". But what day and time will you collect or deliver?

Anyvan UK and Ireland come across as a proper removal and delivery company, but the drivers they are using are foreigners with poor English, I haven't dealt with a British or Irish yet!

Also Anyvan are not open on weekends, so no telephone support if you have a problem with the driver!

I requested a deposit refund several times, but reluctantly agreed to a second driver, only on the basis they can pick up and deliver on the dates I require. It remains to be seen if they will. So far, no communication from Transporter to confirm they will pick up on the dates I want.

I have been left stressed out by the whole experience, and wouldn't recommend Anyvan to anyone! My only advice is hire a van yourself or pay a 'proper' removal firm, yes you will have to pay more if you do, but the job will get done. Don't go through the stress and frustration I have for the past two weeks, when I first paid Anyvan a deposit please, save yourself the hassle, I wished I had done!

It remains to be seen if the second transporter I have been offered actually delivers, as so far he too has not replied to emails, so I still haven't any idea what day or time next week he is coming (if he does) and it's now 5 days before I have to move house! I will have to make an official complaint otherwise, even seek legal advice, as people are not adhering to Job Sheets agreed, which is really a contract of terms.

Please Be Aware: Once Anyvan UK or IE take your deposit, they merely hand you over to the Driver aka Transporter and then have nothing more to do with you. As in my case, the Driver can ignore emails, texts and calls. They can keep you waiting to know what date or time they are actually going to pick up and then deliver. Anyvan don't help when the driver falsely claims you have more items than was indicated and demand more money. My Job Sheet was originally €440, then the driver demanded more, at that point I was desperate as first driver let me down and cancelled. So I reluctantly agreed to pay €740. Only to then be asked for €1,000! After the pick up.

Your goods can be held to ransom by any old driver, as that is what Anyvan provided, any old bloke with a van. YOU HAVE BEEN WARNED. You pay for what you get after with Anyvan.ie or UK, it's extremely poor service!

16 décembre 2025
Avis spontané
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Réponse de Anyvan

Hi Mr Fletcher,

Thank you for taking the time to leave your feedback.

We're really sorry to hear that your experience didn’t meet expectations. This certainly isn’t the level of service we aim to provide, and we sincerely apologise for any stress or inconvenience caused.

Following your comments, we have checked in with the Transport Provider, who has advised that the collection has now been completed. We also attempted to reach you by phone to confirm this but were unfortunately unable to get through. If you could kindly let us know if everything is now in order, we would really appreciate it.

Your feedback is incredibly important to us, and we are continuing to work internally to ensure improvements are made to both communication and service levels moving forward.

Thank you again for bringing this to our attention.

Kind regards,
Emma

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