My experience was positive, from start to finish. Got offers by email after using the website and was a bit confused as to how it works. Charlie called and explained it, patiently. He made me an of... Voir plus
L'entreprise a répondu
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A poor review, to be honest. They moved me on Wednesday, and I have no complaint about the men who did the moving. They were amiable and efficient enough in some ways. No breakages. BUT They... Voir plus
Andre did an excellent job, moving my disabled niece. It turned out she hadn’t done as much de- cluttering as she promised, so I was charged for extra items, which is fair enough. Thank you Andre!... Voir plus
L'entreprise a répondu
The whole process was very straightforward and good to get several quotes and options and Charlie was helpful explaining how it all worked. The van driver (Robert) was also very efficient and helpful.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services de déménagement et de stockage
- aussi dans
- Déménageur
- Service de déménagement de pianos
- Site de comparaison de prix
Écrit par l'entreprise
No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.
Coordonnées de contact
Etats-Unis
- anyvan.ie
3,8
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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They don't care about customers
I had hired a transport company via this website, to transport a complete kitchen from Dublin to Longford. When unloading the furniture, a big granite worktop was destroyed, it fell down and broke in hundreds of pieces. Apparently the transporter does not have an appropriate insurance and doesn't care at all. I have tried several times to contact anyvan to get some assistance with this, but they don't even reply to my messages. Can't recommend them, they only want to make money and then, if there is a problem, they simply don't care.
Invoice number: 5783/8997730/20250811
22 août 2025
Avis spontané
Réponse de Anyvan
Hi Moltaire,
Thank you for sharing your feedback, and I’m sorry to hear about your experience.
Our Service Quality team has reached out to discuss your concerns.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Emma
Service was great
Service was great! The only reason I give 4 star is because the bed was not well reassembled, the nails were lose and bed parts fell out, leaving me to fix them in the end. But overall, they were great! Great value! Thanks!
20 août 2025
Réponse de Anyvan
Hi Aihua,
Thank you very much for sharing your feedback! We’re delighted to know you found the service overall great value and that the team did a good job.
We’re really sorry to hear about the issue with the bed reassembly. That’s not the standard of care we aim for, and we truly appreciate you pointing it out. Your comments will be shared with the team to make sure we improve on this in the future.
It’s wonderful to know you would still rate the overall service positively. Thank you again for your trust — we look forward to assisting you next time and ensuring everything is perfect from start to finish. 😊🛏️🚛
Kind regards,
Emma
the driver was very carful with all my…
the driver was very carful with all my items and very plesant
18 août 2025
Réponse de Anyvan
Hi Hereilly,
Thank you so much for your lovely feedback! We're delighted to hear that your driver was both careful with your items and pleasant throughout the service.
It’s wonderful to know you felt your belongings were handled with care and that the overall experience was so positive. We’d be more than happy to assist you again anytime in the future! 😊🚛
Kind regards,
Emma
Very happy customer
Both, movers and telephone operator extremely helpful and informative. There was no fuss, everything went smoothly and carefully. Everyone I dealt with were extremely friendly and approachable. Very happy with the service
15 août 2025
Réponse de Anyvan
Hi Anon,
Thank you so much for your lovely feedback! We're delighted to hear you’re a very happy customer and that both our movers and telephone operator were so helpful and informative.
It’s wonderful to know that everything went smoothly, without fuss, and that you felt everything was handled carefully. We’re especially pleased that everyone you dealt with came across as friendly and approachable — that’s exactly the service we strive to provide.
Your kind words mean a lot, and we’d be more than happy to assist you again in the future! 😊🚛
Kind regards,
Emma
Delivery times are not within usual working hours.
Having said they would look into my booking for today I have heard nothing from customer service. The driver informed me that he won’t be here til after 16:30 and won’t deliver til 8pm. The customer service who I held on for 15 mins now informed me that driver isn’t correct and can deliver at 6-6:30pm. The driver has again told me not correct and can’t get there til earliest 19:30. This is not within normal office hours. I also ticked the box of a driver plus helper and they sent just one person
18 août 2025
Avis spontané
Extremely poor communication
Had booked to get a couch dropped off 7:15am-11:15am was the time frame given. After messaging them on WhatsApp, (multiple times, no response) and waiting on the phone for 10-15 mins, was told the driver couldn't deliver it. Very poor communication.
Was then given 8am-9am for the next day, which was then pushed back to 12:45-1:15. Didn't recieve my couch until almost 3pm. Felt let down and lack of communication was extremely frustrating as it not only completely threw off 2 whole days for me, but also the person who they were picking up from.
16 août 2025
Avis spontané
Réponse de Anyvan
Hi customer,
Thank you for sharing your feedback, and I’m sorry to hear about your experience.
Our Service Quality team has reached out to offer a goodwill gesture.
We appreciate you giving us the opportunity to make things right and hope your next experience with us will be a much more positive one.
Kind regards,
Emma
Once we got organised the drivers were…very satisfied
Once we got organised the drivers were very helpful and true to their word.
When our job arrived in Dublin the driver contacted me and the recipient was very impressed.
Thank you
9 août 2025
Réponse de Anyvan
Hi Eileen,
Thank you so much for your kind words! We're delighted to hear that everything went smoothly and that the drivers were helpful and true to their word.
It’s great to know that communication was clear when your delivery arrived in Dublin, and we’re happy to hear the recipient was impressed too.
We truly appreciate your feedback and look forward to assisting you again in the future! 😊🚛
Kind regards,
Emma
Moving furniture through Europe
We just had furniture delivered here in Dublin yesterday from Sweden. Everything went smooth. The communication was very good throughout the process and we agreed on pick-up and delivery dates. Also, the driver was very helpful and easy to communicate with. We wouldn't hesitate to use AnyVan again.
9 août 2025
Avis spontané
Réponse de Anyvan
Hi kund,
Thank you so much for your lovely feedback! We're delighted to hear that your delivery from Sweden to Dublin went smoothly and that communication was clear throughout the process.
It’s great to know the pick-up and delivery dates worked out well and that your driver was both helpful and easy to communicate with.
We truly appreciate your trust and would be more than happy to assist you again in the future! 😊🚛
Kind regards,
Emma
Réponse de Anyvan
Hi Eve😊
Thank you for your lovely feedback – we're so pleased to hear you had a good experience and found the booking process quick and easy. That’s exactly what we aim for!
If there’s anything we can help with in the future, we’ll be here.
Kind regards,
Emma
Great service from start to finish
Great service from start to finish. Very helpful team and extremely professional. Would definitely recommend their services. Reece was a big help and very attentive to my needs.
24 juillet 2025
Réponse de Anyvan
Hi Aa😊
Thank you so much for your kind words. We're absolutely delighted to hear that you received great service from start to finish! It’s wonderful to know our team was helpful and professional throughout – and a special shoutout to Reece for being attentive and supportive. We'll make sure your feedback reaches him!
We truly appreciate your recommendation and hope to assist you again in the future.
Kind regards,
Emma
Extortion
The two pick up crew arrived at 8.56, which was unfortunate because I did stress to the person booking me on the phone initially that this would make me late and it was agreed they would arrive between 8-8.30. They then said something about this one fabric hoop I had not being factored on the list and that I would be charged an extra £35. The thing is, it's part of a bespoke theatre set and doesn't fit their limited descriptors, it's light and thin and takes up no space in the van. This was basically extortion, taking advantage of a woman on her own trying to get on with the day. I did try to explain all the items that needed bringing to the lady on the phone when booking, but it's not a house move, so it's hard to make explicitly clear. I then tried to dispute the charge, but no one answered the phone for 25 minutes and my WhatsApps were deliberately ignored-I had no choice but accept the charge because I was worried about the implications if I didn't agree.
I'm a small company and this wasn't fair behaviour, just taking advantage of the situation.
24 juillet 2025
Avis spontané
Réponse de Anyvan
Hi Gee,
We're really sorry to hear about the issues that you've raised around your AnyVan experience and would really appreciate the opportunity to try to resolve these.
So that we can do this, can you please provide us with your booking reference number?
Kind Regards,
Emma
Both the pick-up and delivery were done brilliantly…
Both the pick-up and delivery were done exactly as promised, by Joe Ndibe. Extremely efficient - and at a reasonable price!
19 juillet 2025
Réponse de Anyvan
Hi Larry,
Thank you so much for your review! ⭐
Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬.
We look forward to welcoming you back soon! 🚚💙
Kind regards,
Emma
Perfect service
Perfect service. Affordable, fast, proffesional but freindly. Joe was great, and i'll use the company again if I ever need moving
20 juillet 2025
Avis spontané
Réponse de Anyvan
Hi Saša,
Thank you so much for your wonderful feedback! We're delighted to hear the service was everything you hoped for — affordable, fast, professional, and friendly.
A special thanks for mentioning Joe — we’ll be sure to pass along your kind words to him!
We’d be more than happy to assist you again whenever you need. 😊🚛
Kind regards,
Emma
Our driver was great he waited for us…
Our driver was great he waited for us to get a few things ready was nice and gave us a ride to our new place would recommend
10 juillet 2025
Réponse de Anyvan
Hi Rr,
Thank you so much for your kind words! We're thrilled to hear your driver was patient, friendly, and even gave you a ride to your new place — that’s going the extra mile!
We truly appreciate your recommendation and would be happy to assist you again in the future. 😊🚚
Kind regards,
Emma
Exactly what it says on the tin, no bs.
Exactly what it says on the tin, very helpgul and professional team. They prioritise user experience and satisfaction. They give access to competitive prices for home removals.
11 juillet 2025
Avis spontané
Réponse de Anyvan
Hi Muhab,
Thank you so much for your fantastic feedback! We're delighted to hear that the service delivered exactly as promised and that you found the team helpful, professional, and focused on user satisfaction.
It's great to know the competitive pricing added value to your experience. We truly appreciate your support and hope to assist you again in the future! 😊🏡🚛
Kind regards,
Emma.
Simple to arrange and was ideal for by…
Simple to arrange and was ideal for by small amount of items to get moved but they were long so needed a van and this was a lot cheaper than hiring one
3 juillet 2025
Great customer service
Great customer service, Jonathan sorted everything out and promptly answered any of my questions. I would use AnyVan again.
29 juin 2025
My Job sheet 8926888 quote error by Anyvan…
My Job sheet 8926888 quote was confirmed by Anyvan for 309 Euro where I paid a deposit of 46;Euro and locked in the price.The Towing Contact on the quote provided when contacted mentioned that he didn't quote me this price and the quote was made by Anyvan who made a clerical error of the job listed .The delivery address on the Job sheet didn't match the Job listing which caused me lot of distress and after reporting this issue to Anyvan customer support team by email there was no response on a solution which caused me a lot of distress and had to cancel the job by email .Anyvan didn't compensate me for their error which caused me this distress and delay in getting my car towed because of their clerical error .when I rang Anyvan on the phone on 7th July I was not convinced that they would come revert back with a solution as there was no response.i would never recommend any one to use the service provided as it would be better reaching out to a towing company locally directly rather than using their service as I suffered distress with the quote received
14 juillet 2025
Avis spontané
Réponse de Anyvan
Hi Sidney,
Thank you for sharing your feedback, and we’re truly sorry for the distress this situation caused.
We understand your frustration and sincerely apologise for the confusion around your booking. It appears your request was made through our generic quoting system, which does not guarantee a specific transport partner at the quoting stage. Once the booking was confirmed, we worked promptly to find an available provider who could meet your requirements.
Unfortunately, due to time constraints and availability, we were unable to secure a transport partner within your preferred timeframe, despite reaching out to you on multiple occasions and trying to assist in finding a suitable match. We're sorry that this led to your job being cancelled and for any inconvenience caused as a result.
We also regret that our support did not meet your expectations during this time and are reviewing your case internally to ensure we continue to improve both our communication and our processes.
Kind regards,
Emma
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