Anyvan Avis 

1 051
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience was positive, from start to finish. Got offers by email after using the website and was a bit confused as to how it works. Charlie called and explained it, patiently. He made me an of... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

A poor review, to be honest. They moved me on Wednesday, and I have no complaint about the men who did the moving. They were amiable and efficient enough in some ways. No breakages. BUT They... Voir plus

Noté 5 sur 5 étoiles

Andre did an excellent job, moving my disabled niece. It turned out she hadn’t done as much de- cluttering as she promised, so I was charged for extra items, which is fair enough. Thank you Andre!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process was very straightforward and good to get several quotes and options and Charlie was helpful explaining how it all worked. The van driver (Robert) was also very efficient and helpful.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. aussi dans
  3. Déménageur
  4. Service de déménagement de pianos
  5. Site de comparaison de prix

Écrit par l'entreprise

No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 051)

132 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Such a great experience

Such a great experience. Made my move from Germany to Ireland so easy and stress free!! All staff I dealt with were so friendly, kind and kept me updated the entire time, Dylan was especially amazing!
Would 100% recommend AnyVan!

22 janvier 2026
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Réponse de Anyvan

Hi Sarah,

Thank you so much for sharing this wonderful feedback. We’re delighted to hear that your move from Germany to Ireland was smooth and stress free, and that our team kept you well informed throughout. We’ll be sure to pass your kind words on to Dylan, he’ll be thrilled to hear this. We really appreciate the recommendation and thank you for choosing AnyVan.

Kind regards,
Emma

Noté 5 sur 5 étoiles

Excellent experience overall

Excellent experience overall. Second time to use them and very happy both times.

18 janvier 2026
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Réponse de Anyvan

Hi Eileen,

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience, and we truly appreciate your continued trust in AnyVan for your move. We’re so happy that we could meet your expectations both times.

We look forward to serving you again in the future, though hopefully, you won’t be moving anytime soon! 😊

Thanks again,
Emma

Noté 5 sur 5 étoiles

Moving

The driver Abbey was kind and generous

6 janvier 2026
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Réponse de Anyvan

Hi Rosely,

Thank you for your feedback! We’re delighted to hear that Abbey provided a kind and generous service.

We’ll be sure to pass your kind words on.

Kind regards,
Emma

Noté 5 sur 5 étoiles

Very good…..

14 janvier 2026
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Réponse de Anyvan

Hi RC,

Thank you for your positive feedback. We are pleased to hear that you had a good experience and truly appreciate you taking the time to share this. Should you require any assistance in the future, please do not hesitate to get in touch.

Kind regards,
Emma

Noté 5 sur 5 étoiles

Easiest process ever!

Great service that I was unaware of! You submit your requirements on their platform, then you get bids sent to you from drivers you can review feedback on drivers and select which one based on price and service. The driver was super responsive and reliable. Highly recommend!

10 janvier 2026
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Réponse de Anyvan

Hi Maria,

Thank you for your kind words! We’re thrilled to hear that you found the booking process easy and that your driver provided a reliable and responsive service. It’s great to know that our platform helped you find the right service at the right price.

We really appreciate your recommendation and hope to assist you again in the future!

Kind regards,
Emma

Noté 1 sur 5 étoiles

Anyvan failure

***** I've been forced by trust pilot to remove names of those I recommend and those I recommend avoiding b4 they will publish my review ********
Firstly, Very happy with the delivery man and his co worker, excellent service, great communication! Highly recommended!!!
Unfortunately, the man from the AnyVan office #####, totally incompetent and unreliable and once they had my deposit never returned my call. I explicitly stated, I had 2 x 20ft containers 95% full and sent a list of everything. Still he managed to screw it up and so there was not enough space for everything and I had to pay for another trip. Also was supposed to call me back with storage options and didn't, Once they had the deposit, I never heard from ##### or AnyVan again......beware people!!

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Be detailed in your move

Easy to use service. be detailed in your move and your contents and you will have a smooth service.

5 janvier 2026
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Réponse de Anyvan

Hi Jaime,

Thank you for taking the time to share your feedback.

We’re pleased to hear that you found the service easy to use and that your move went smoothly. Providing clear and detailed information about your items does help ensure everything runs as planned, and we’re glad this was reflected in your experience.

Thank you again for choosing us, and we wish you all the best in your new place.

Kind regards,
Emma

Noté 5 sur 5 étoiles

Joe transport

Amazing experience with Joe transport. Right on time and where quick in loading and unloading. Didn't give any hassle . Would definitely recommend them.

27 décembre 2025
Noté 5 sur 5 étoiles

Everything went good

Everything went good, found the driver called Joseph who offered the service for a price that was fit to my budget and he was the perfect person, very polite, professional, responsive, responsible and helpful. I am very happy and satisfied with AnyVan and Joseph services, would recommend to anyone moving across Europe.

16 décembre 2025
Noté 5 sur 5 étoiles

Great service

Great service, driver was extremely helpful and very pleasant.

10 décembre 2025
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Réponse de Anyvan

Hi Bernice,

Thank you for the positive feedback!

We are delighted to hear that you experienced great service and that your driver was both extremely helpful and very pleasant. We always aim to provide a positive experience for our customers.

We appreciate you taking the time to share your kind words!

Kind regards,
Emma

Noté 2 sur 5 étoiles

Do not recommend Any Van

1 star as initial consultation and last minute scheduling was very helpful. 1 star for the way the call to schedule was managed by rep. However, miscommunucation with Any Van Franchise Operator caused huge disruption and impatient somewhat combatative attitude from mover. No call back from my Any Van agent on moving day when concern arose as he was with another client esch tume I called. The Franchise taking 30% of the mover's fee leaves for very disatisfied service providers. This seems unjust. The Van not big enough. Not as described. Driver communication poor and tone disrespectful at times though the person helping balanced a bit. The experience turned a difficult day into a bad and stressful one. The mover earned his fee in terms of moving but it was awful service. Any Van did not earn any of the €300 they took. The van could not take the final bits of my belongings. I had to pay an extra €200 to another van driver to take a small load the mover could not. Horrific experience. I could not get a call back from the agent I spoke with. The experience undid any goodness Any Van had generated and turned the conversation with the any van rep in what must have been purely deceptive sales patter or so it feels. But its done now and this review ends it. I hope no one experiences this apallingly a disrespectful and distressing service as we did.

8 décembre 2025
Avis spontané
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Réponse de Anyvan

Hi Katie,

Thank you for sharing your feedback, and I’m really sorry to hear that your experience felt so stressful. From what you’ve described regarding the van size, communication, and how the move was handled on the day, it’s clear this fell short of the level of service we aim to provide.

I’d like to look into this in detail so we can understand what happened and take the correct next steps.
Could you please provide your booking reference number?
Once I have this, I’ll review the full journey and ensure your concerns are properly addressed.

Thank you for taking the time to let us know — I’m here to help get this resolved for you.

Kind regards,
Emma

Noté 1 sur 5 étoiles

Botched Piano Move

Booking ref: 9163520

My delivery driver - let’s call them “J” - was contracted to move my piano from Dublin to Kildare. It cost about 330e in total. J was a nice fellow but unfortunately the equipment and methods he and his assistant used caused significant damage to the piano cover. anyvan’s policy on claiming for damage is atrocious and I’m trying to arrange a refund now to cover the damage with J. The process is extremely difficult and I would highly recommend against using anyvan.

16 décembre 2025
Avis spontané
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Réponse de Anyvan

Hi Andrew,

Thank you for your feedback. We’ve reached out to you directly to review the concerns raised regarding your piano move.

We can confirm that this booking was completed through our auction-style service. Our transport partner has advised that the piano was carefully loaded, secured with blankets and straps, and delivered with you present as a witness. I can confirm that a partial refund was issued following the move and the matter has now been resolved.

We appreciate your patience as we review all feedback to improve our service.

Kind regards,
Emma

Noté 2 sur 5 étoiles

I cannot recommend this company

I cannot recommend this company.
A contractual time slot was agreed which they failed to honour.
When I countered with a more adequate compensation figure they completely changed the goalpost saying I did not have a pick-up time slot, which is factually incorrect, indeed a lie, and they added this meant they can no longer offer compensation – a cop-out!!

They are totally unclear about what they actually do which is overload their drivers with numerous pick-ups around the country (before my run of Birmingham x2 pickups then drop off in London).. We had to encourage the drivers to stop and have something to eat at approx.. 5.30pm because they had not eaten all day..

At no point was I told this.. that they have several other pick-ups.
My drivers started at 6am (because I asked them) and eventually dropped off my items at 9pm with them having 3 more drops to make before finishing the day and securing some much needed rest.. to then start the same thing all over again the following day.

A stressful and disappointing experience with this company who I would not use again, and who I consider untrustworthy and cannot recommend.

20 novembre 2025
Avis spontané
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Réponse de Anyvan

Hi Miss Francis,

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.

To help us look into this further and understand what went wrong, could you please provide your booking reference number? Once we have this, our team will be able to review the details and reach out to you directly to assist.

We look forward to resolving this for you.

Kind regards,
Emma

Noté 1 sur 5 étoiles

What a shambles

What a shambles. They arranged to pick up a number of items in the UK and bring to Ireland. The driver arrived late and then said he wanted more money to transport the inventory which had been pre agreed. They left without the inventory and the company offered no solutions. And I am still waiting for my deposit to be refunded!

3 décembre 2025
Avis spontané
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Réponse de Anyvan

Hi Seamus,

Thank you for your feedback regarding your recent booking. We sincerely apologise for any frustration or inconvenience you experienced during this process.

After reviewing the case, we note that the original listing and pricing were based on the inventory details provided by you. While a revised rate was negotiated and confirmed by you over the phone, it was not disclosed that additional inventory was stored elsewhere. When the transport partner arrived to collect the items, there was insufficient space to accommodate these extra goods, which necessitated an additional charge.

Given these circumstances, and as the service was affected by undisclosed inventory, the originally agreed fee remains valid.

We appreciate your understanding and thank you for taking the time to provide your feedback.

Kind regards,
Emma

Noté 5 sur 5 étoiles

Everything was collected and delivered…

Everything was collected and delivered on time and with great care.

1 décembre 2025
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Réponse de Anyvan

Hi Ann,

Thank you for your excellent feedback!

We are so pleased to hear that your items were collected and delivered on time and with great care. Providing efficient and careful service is always our top priority.

We appreciate you choosing us for your transport needs!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Vladimir was fantastic

Vladimir was fantastic, highly recommend. The lift in our pick up location was out of order and this was not an issue at all for Vladimir.

27 novembre 2025
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Réponse de Anyvan

Hi Niamh,

Thank you very much for sharing your positive experience!

We are absolutely delighted to hear that Vladimir was fantastic and that he handled the complication of the out-of-order lift with professionalism and ease. It's great to know that this was not an issue for him!

We highly appreciate the recommendation and are happy we could make your move smooth.

Kind regards,
Emma

Noté 5 sur 5 étoiles

I can highly recommend this service

I can highly recommend this service. Moving is stressful but this took such pressure off. Really efficient service, does what it says it will do! John and his partner were friendly and professional. They have all the equipment and expertise needed.

27 novembre 2025
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Réponse de Anyvan

Hi Louise,

Thank you so much for your high recommendation!

We are thrilled to hear that we were able to take the pressure off your stressful move and that you found our service to be really efficient and reliable—it's great to know we delivered on our promise!

We are especially pleased that John and his partner were friendly, professional, and had all the expertise needed. We will certainly pass on your kind words to them.

We appreciate you choosing our service!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Anyvan are a pleasure to deal with

I would highly recommend Anyvan. Reece was a pleasure to deal with and I really felt that I had his full attention and support. He found me the best price and the best driver making a a stressful and difficult move much easier. Overall I would rate my experience with Anyvan highly and am very glad that I used them.

26 novembre 2025
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Réponse de Anyvan

Hi Anita,

Thank you so much for taking the time to leave such wonderful feedback!

We are absolutely thrilled to hear that you would highly recommend us and that your experience was a pleasure. We are especially proud to hear about the excellent support provided by Reece—it's fantastic to know he gave you his full attention, found you the best price and driver, and made a difficult move much easier.

Your high rating means a great deal to the whole team. Thank you for choosing us!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Efficient and friendly.

Efficient and friendly.

28 novembre 2025
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Réponse de Anyvan

Hi Stephen,

Thank you for your concise and positive review!

We are pleased to hear that your experience was both efficient and friendly. We strive to make every booking as smooth as possible.

We appreciate your feedback and hope to assist you again soon!

Kind regards,
Emma

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