Anyvan Avis 

1 051
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience was positive, from start to finish. Got offers by email after using the website and was a bit confused as to how it works. Charlie called and explained it, patiently. He made me an of... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

A poor review, to be honest. They moved me on Wednesday, and I have no complaint about the men who did the moving. They were amiable and efficient enough in some ways. No breakages. BUT They... Voir plus

Noté 5 sur 5 étoiles

Andre did an excellent job, moving my disabled niece. It turned out she hadn’t done as much de- cluttering as she promised, so I was charged for extra items, which is fair enough. Thank you Andre!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process was very straightforward and good to get several quotes and options and Charlie was helpful explaining how it all worked. The van driver (Robert) was also very efficient and helpful.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. aussi dans
  3. Déménageur
  4. Service de déménagement de pianos
  5. Site de comparaison de prix

Écrit par l'entreprise

No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 051)

132 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The whole experience was hassle free

The whole experience was hassle free. The removal was done very efficiently. The driver was friendly and everything arrived safely. Would highly recommend

27 novembre 2025
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Réponse de Anyvan

Hi Marie,

Thank you so much for taking the time to share your fantastic feedback!

We are delighted to hear that your entire experience was hassle-free and that the removal was handled so efficiently. It's great to know that our driver was friendly and that all your belongings arrived safely.

We truly appreciate the high recommendation! Your positive feedback helps us ensure we are providing the excellent service our customers expect.

We hope to assist you again in the future!

Kind regards,
Emma

Noté 1 sur 5 étoiles

I organised collection and delivery…

I organised collection and delivery with any van. Gave them clear instructions and sizes or items to be collected and delivered. They sent two people who had problems with speaking English clearly who arrive 2 hours early and then refused to take the items and left. I wanted to speak to a managers but was not allowed. I rang and asked to be put through to cumstomer services but the phone was not answered at all whilst I waiting 10. Invites for them to answer. This is an awful company. Would not use them at all

27 novembre 2025
Avis spontané
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Réponse de Anyvan

Hi Gp,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is certainly not the level of service we aim to provide.

To help us look into what happened and assist you further, could you please provide your booking reference number? Once we have this, our team will be able to review the situation in detail.

We look forward to resolving this for you.

Kind regards,
Emma

Noté 5 sur 5 étoiles

The delivery guy was very good

The delivery guy was very good

21 novembre 2025
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Réponse de Anyvan

Hi Bruce,

Thank you so much for your feedback — we’re really pleased to hear that your delivery driver provided a great service. We’ll be sure to pass your comments on to the team.

Thanks again for choosing AnyVan!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Very good service

Very good service, got a couple of quotes and picked the most competitive, driver was excellent and on time, highly recommend

18 novembre 2025
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Réponse de Anyvan

Hi a hitch,

Thank you so much for taking the time to leave this wonderful feedback!

We are thrilled to hear that you experienced our very good service. It’s fantastic that you found our quotes competitive and were able to pick the best option for you.

We will pass your compliments on to your driver—they will be delighted to know their excellent service and punctuality made a difference.

We appreciate your business and your high recommendation!

Kind regards,
Emma

Noté 5 sur 5 étoiles

John was a lovely friendly and very…

John was a lovely friendly and very helpful guy, got furniture into van with his helper no problem and out at other side, was great he knew how to disconnect and reconnect washing machine 😊 thanks John

14 novembre 2025
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Réponse de Anyvan

Hi Carol,

We’re thrilled to hear that John and his helper made your move smooth and stress-free. It’s great to know they handled everything with ease and even helped with disconnecting and reconnecting your washing machine. We’ll be sure to pass your kind words on to him!

If you ever need our help again, we’re always here.

Thanks again for choosing AnyVan! 🚚✨

Kind regards,
Emma

Noté 5 sur 5 étoiles

Such a great experience and the movers…

Such a great experience and the movers were very helpful! Our moving coordinator Jonathan was incredibly helpful and very communicative as well! Cannot recommend enough!

9 novembre 2025
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Réponse de Anyvan

Hi Sam,

Thank you so much for your fantastic feedback! 🌟

We’re delighted to hear that you had such a great experience and that our moving team—and Jonathan, your coordinator—were so helpful and communicative throughout your move. We truly appreciate your recommendation and are thrilled we could make your move smooth and stress-free.

If you ever need us again, we’ll be happy to help!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Even though the driver was over an hour…

Even though the driver was over an hour late as I was last job of day, jobs overrun he did an excellent job

7 novembre 2025
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Réponse de Anyvan

Hi Anne,

Thank you so much for your kind feedback! 🌟

We’re really glad to hear that your driver delivered an excellent service, even after a delay due to earlier jobs running over. We truly appreciate your patience and understanding, and we're delighted that the overall experience was a positive one.

If you ever need us again, we’ll be here to help!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Reliable and Convenient

The booking process was easy, communication was clear, and my items were delivered safely on time and stress-free!

19 juillet 2025
Avis spontané
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Réponse de Anyvan

Hi Christina,

Thank you so much for your kind feedback! We’re delighted to hear that you found the booking process smooth, communication clear, and your delivery completed safely and on time.

Providing a stress-free experience is exactly what we strive for, and it’s wonderful to know we achieved that for you.

We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards,
Emma

Noté 5 sur 5 étoiles
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Réponse de Anyvan

Hi Ann,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

The bidding system is great

The bidding system is great! We found someone who was priced within our budget, was easy to communicate with, prompt and punctual, and extremely well prepared and professional. The website overall is very easy to navigate, the reviews and info for the various drivers is accurate and is trustworthy. Would highly recommend.

6 novembre 2025
Avis spontané
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Réponse de Anyvan

Hi Deirdre,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Extremely friendly, helpful and efficient service from start to finish service from the…

Extremely friendly service from the very start. Helpful and very efficient.
Updates always available and can contact with no difficulty.
The driver was very friendly and helped load and unload my belongings.
My move was from frankfurt germany to ireland so there was alot of organisation but everything was made easy and non stressful.

2 novembre 2025
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Réponse de Anyvan

Hi Lucy,

Thank you so much for your kind feedback! We’re thrilled to hear that your move went smoothly and that our team provided you with a friendly, efficient, and stress-free experience.

We truly appreciate you taking the time to share your experience, and we’ll be sure to pass on your compliments to the driver and the rest of the team.

We wish you all the best in your new home and are glad we could help with your move from Frankfurt to Ireland!

Kind regards,
Emma

Noté 5 sur 5 étoiles

Very professional

Very professional, reliable, great service

26 octobre 2025
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Réponse de Anyvan

Hi Ingrid,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Straight forward to deal with

Straight forward to deal with

21 octobre 2025
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Réponse de Anyvan

Hi Colin,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

Great value for money

Great value for money, professional service.

25 octobre 2025
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Réponse de Anyvan

Hi Oliver,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Noté 5 sur 5 étoiles

I got a very good quote for transportation of a jeep from Italy to Ireland. Anyvan acted very quickly and got the jeep picked up within 3 days and Emmanuel the driver kept me informed throughout.

I got a very good quote for transportation of a vehicle from Italy to Ireland. Emmanuel the driver kept me informed throughout. Great work anyvan Regards Tomas Olan Wycherley Ireland

25 octobre 2025
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Réponse de Anyvan

Hi Tomas Olan,

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the quote, the quick turnaround, and Emmanuel’s excellent communication throughout your vehicle transport.

We’ll be sure to pass your kind words on to him and the rest of the team — they’ll really appreciate it. We’re so glad we could make the process smooth for you.

Kind regards,
Emma

Noté 5 sur 5 étoiles

I cannot thank you enough for all your…

I cannot thank you enough for all your help throughout my delivery. Peace of mind. Professional service. Faultless.
Best service ever.

23 octobre 2025
Avis spontané
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Réponse de Anyvan

Hi Iqbalud,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you found our service professional and seamless — it’s great to know we could provide you with peace of mind throughout your delivery.

Kind regards,
Emma

Noté 5 sur 5 étoiles

Helpful

Lovely helpful

10 octobre 2025
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Réponse de Anyvan

Hi customer,

Thank you so much for your kind feedback! We’re delighted to hear you found our team lovely and helpful — that really means a lot to us.

Kind regards,
Emma

Noté 5 sur 5 étoiles

I was so very happy with my move from…

I was so very happy with my move from Spain to Ireland with Anyvan company. Excellent. And the driver was even better. Will be using them again in the future.

6 octobre 2025
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Réponse de Anyvan

Hi Ita,

Thank you so much for your wonderful feedback! We’re delighted to hear that your move from Spain to Ireland went smoothly and that our driver made such a great impression. We really appreciate your support and can’t wait to assist you again in the future.

All the best,
Emma

Noté 1 sur 5 étoiles

Poor coordination at cost of customers

Poor coordination at cost of customers. They can apologize a million times “sincerely” but refused to refund. Be aware of to is poor platform company who deleted comments if it’s negative and did not provide reference number in time. Wonder if their positive reviews all have job numbers.

29 septembre 2025
Avis spontané
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Réponse de Anyvan

Hi M L,

Thank you for sharing your feedback, and I’m very sorry to hear that you’ve been disappointed with your experience. I completely understand how frustrating it must have felt to face coordination issues and communication delays.

We’d be more than happy to review your case in detail, but we’ve been unable to locate your booking based on the information provided. Could you please share your booking reference number? This will allow us to investigate what happened and ensure your concerns are properly addressed.

Kind regards,
Emma

Noté 1 sur 5 étoiles

If I could give a minus I would

Job sheet reference 8952091
If I could give a minus I would. I dealt with your operator (who trust pilot will not let me mention and has asked me to remove all names, his initials were JD) over the phone re the booking. The driver in this review is not an issue it is the OPERATOR.
I originally asked for a quote and was informing what I needed moving. He provided an Initial quote that would not include all the items I needed moving. After some too and froing he linked me on the phone with the driver and we had a 3 way conversation over the load and the cost. The driver gave me the quote from him and OPERATOR intervened and said they needed to add on to that their fees (originally were around €100 but he was now adding €200 on?). I informed them it was too much and I would keep shopping. OPERATOR phoned me later and asked if I had perused the quote and would I be interested. I told him I could source a van and hire 2 men for €100 less than the original quote he had given me. I told him the bigger items I did not want to move or have to lift myself as did not want to strain my lack. OPERATOR then told me that he would take the original load with a mixture of 45 big and medium sized boxes plus an extra man to help the driver out so I didn’t have to do any lifting. I agreed and was to meet the driver at the container where the items where. The container was a 20ft container with household items.
When I arrived at the container the driver was alone and said that he had told OPERATOR that he would not provide a helper and would not be taking the full load as promised by OPERATOR. I said that OPERATOR had said that this is what was going to happen and he said he had told OPERATOR it wasn’t. I ended up having to assist the driver in lifting all the items and loading them in and out of the container into my garage. This in no way reflects badly on the driver as the are contracted out by the company and he informed OPERATOR what his price would give me, but OPERATOR deceived me by lying about what I was getting to obviously meet his sales quota for the month.
Before I agreed to the quote OPERATOR was chasing me or was available at all times when I reached out. As soon as the deal was done and monies were transferred I was ghosted. OPERATOR did contact me and said he hoped we could sort something to make things right, but as of yet I have not heard from him or been offered anything to help me in regards to moving the rest of the items I paid for.

This is the last email I sent and still and still no contact.

Hey OPERATOR hope you are well. I’m guessing once again you forgot to ring me, or were too busy. The final phone call, which you were supposed to get back to me with the times etc of the call which you never did, you told me that all of the 18ft would be cleared and also the two men for the original agreed price. We did not even meet the transit of goods with the phone call details that you say happened (even though this was not the final call). THE CONTRACTED DRIVER also told you that he would only do the original list not the revised and also told you there would not be a second man, so you misled me to get me business. I did tell you I could hire a van and get the whole job done with 2 hired help for €100 less than you quoted and that’s when you told me he would definitely do it. I also told you I didn’t mind paying the extra as I didn’t want to ruin my back moving items and I had to assist THE CONTRACTED DRIVER with moving items. My wife was also in the car with me when you confirmed the price and 18ft and 2nd man, so I definitely did not mishear you. I do believe you have mislead me and I am not happy with the lack of contact, or interest, you have in dealing with my lack of satisfaction of the service you sold me. I would like to talk to you as you keep mentioning to ‘make things right with you’ (me) as so far I have not see this demonstrated. Please get in contact at the latest by the end of tomorrow.
Regards
RB

I’m not sure if this reflects on the whole company or just OPERATOR but I am out of pocket and have been lied to.

23 octobre 2025
Avis spontané
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Réponse de Anyvan

Hi Anonymous,

Thank you for sharing your feedback, and I’m very sorry to hear that you’ve been left disappointed with your experience. I completely understand how frustrating this situation must have been, especially given the confusion over the load size and costs discussed at the time of booking.

Upon reviewing your booking, I can confirm that you selected the option with the smaller inventory list. The Transport Provider did not agree to complete a full container move at the booked price, and instead offered the use of a van and trailer at an additional cost, which was declined. As a result, only the items listed on the original job sheet were loaded on the day.

Our team also explained that the service you booked reflected the declared inventory and quoted rate, and therefore the Transport Provider acted correctly in line with those details. While we appreciate your feedback, the matter has been reviewed thoroughly, and the compensation requested cannot be upheld as the booking was fulfilled as agreed.

Kind regards,
Emma

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