Appliances Connection Avis 

5 905
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ms. Katie Bange was BOTH very knowledgeable, and patient with a challenging circumstance of space - requiring very specific machines; but she was also personable and funny during the week-long round-a... Voir plus

Noté 1 sur 5 étoiles

Shipping company scheduled install and delivery without prior notification, this happened 4 times. 1 time they called from the property, ready to install. Several email requests were made to s... Voir plus

Noté 5 sur 5 étoiles

Ordered the ILVE 48" black with brass range dual fuel back in November. The order finally arrived from Italy and set to be delivered/installed with white glove. Turns out there was a mistake made whil... Voir plus

Noté 5 sur 5 étoiles

I just had the best experience buying an Asko washer/dryer with Katie Bange, who was such a great researcher and friendly customer service rep. I was doing a side-by-side comparison of washers and she... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager

Informations provenant de diverses sources externes

Whether you are buying or renting, your house does not really become a home until you fill it with the right appliances. Instead of searching out each piece on separate websites, come to Appliances Connection and find everything that you need in one place. We pride ourselves on providing our visitors only the top vetted appliance brands with convenient ways to purchase exactly what you need for your home without any hassle.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(5 905)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My Lucky Day!

Nathan Bent was my “good luck” phone draw! He answered all my questions and led me to the right decision about my Miele dryer purchase. He made a task a pleasure. Who could ask for more than that?

Jane Fiorella
San Francisco, CA

6 février 2024
Avis spontané
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Réponse de Appliances Connection

Congratulations, Jane! We're delighted to hear that Nathan provided you with such exceptional service and helped make your Miele dryer purchase a pleasure. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

Responsive and solid prices.

6 février 2024
Avis spontané
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Réponse de Appliances Connection

Thank you for your feedback! We're glad to hear that you found our prices solid and that our team was responsive to your needs. If you have any further questions or need assistance, feel free to reach out to us anytime.

Noté 5 sur 5 étoiles

Fantastic experience ordering…

Fantastic experience ordering appliances. Transaction was smooth and easy. Nathan Bent was awesome! He is extremely knowledgeable and provided suggestions that I had not considered prior. He is responsive and truly goes above and beyond! Thank you!!!!

22 novembre 2023
Avis spontané
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Réponse de Appliances Connection

We're thrilled to hear that you had a fantastic experience ordering appliances with us! Thank you for your kind words about Nathan Bent. We're glad he was able to provide you with exceptional service and valuable suggestions. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!

Noté 5 sur 5 étoiles

Great service

Great service. Judy Frankum was very helpful and kind.

6 février 2024
Avis spontané
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Réponse de Appliances Connection

Thank you for your kind words! We're delighted to hear that Judy Frankum provided you with great service and assistance. If you have any further questions or need help in the future, please don't hesitate to reach out. We appreciate your support!

Noté 5 sur 5 étoiles

Just pick up the phone to talk with someone

Needed a new slide in dual fuel range, .... There was Katie at extension 1302. what a god send, she walked me through the product description and even provided an online manual. She was also very helpful with lining up delivery to my two-story beach home. I have purchased from Appliance Connection and as always, the customer service was great. This time was even better with Katie helping me through the process. Thank You very much Katie, You are awesome.

5 février 2024
Avis spontané
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Réponse de Appliances Connection

We're thrilled to hear about your positive experience with Katie! Thank you for choosing Appliance Connection and for taking the time to share your feedback. We're glad Katie could assist you with your new slide-in dual fuel range and make the process smooth and enjoyable. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for your support!

Noté 5 sur 5 étoiles

I ordered Trim kit

I ordered Trim kit, but didnt fit for my microwave, Jackie is very helpful to solve my issue!

5 février 2024
Avis spontané
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Réponse de Appliances Connection

We're sorry to hear that the trim kit didn't fit your microwave, but we're glad Jackie was able to assist you in resolving the issue. Thank you for choosing our service and for taking the time to share your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Nathan was awsome

Nathan helped me a great deal. Not very many real people anymore.

3 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Dine,

We're glad to hear that Nathan was awesome and provided you with great assistance. Thank you for your positive feedback. If you have any more questions or need further help, feel free to reach out. We appreciate your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Nathan

Nathan, was 'outstanding'. I stated with just an appliance question, and not only did he answer my question, he provided me with details that I would not have known.
I wish all customer service rep's could be as polite and knowledgeable as Nathan.

Oh, and by the way, Citizens Finance is terrible......

3 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Fred,

We're thrilled to hear about your outstanding experience with Nathan! Thank you for your kind words and for highlighting his politeness and knowledge. If you have any more questions or need assistance, feel free to reach out. We appreciate your business and are here to help!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Tha company was great to me.

When I called them they made me feel good right away.The companys price is what made me come to them for my washer and dryer together was the price was great 👍.I will recommend your company to family and friends always thanks.
Sandra Kalal

3 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Sandra,

We're delighted to hear that you had a positive experience with us! Thank you for choosing us for your washer and dryer purchase, and we appreciate your recommendation to family and friends. If you have any more questions or need assistance in the future, feel free to reach out. We value your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Katie was friendly and helpful

Katie was friendly, informative, gave me options for warranty but was not pushy. She was genuinely nice, not a "salesperson." I appreciated having her help me with my purchase and having her extension so I had continuity with the purchase (could actually speak to her again,) when I had additional questions. This is my first online purchase with Appliance Connection and its is a big one $. I truly hope its legit and with no regrets/issues. Regardless, Katie was easy to work with, was efficient, and as stated earlier, friendly!

1 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Sher,

We're thrilled to hear about your positive experience with Katie! Thank you for sharing your feedback and for choosing Appliances Connection for your purchase. If you have any more questions or need assistance in the future, feel free to reach out to Katie or our team. We appreciate your trust in us and are here to help!

Best regards,
Appliances Connection Team

Noté 1 sur 5 étoiles

I purchased a hood

This company is terrible. They were pleasant when I made the purchase, but they transformed into monsters when I attempted to return the item. It took me around a month of communication with a very rude individual named Santiago, who claimed to be a manager. They even coerced me into giving them a positive review before they would accept the return. This was one of the worst experiences I've ever had.

1 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Abdulhamid,

We're delighted to hear that you had a positive experience with us, and we appreciate your recommendation! Thank you for choosing Appliances Connection and for highlighting Jackie's assistance in the return process. If you have any more questions or need further assistance, feel free to reach out. We value your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Excellent help.

I wanted to add the installation and removal, etc. package to my washer order. Azure was very efficient and helpful in making this possible, I last bought a washer from Appliances Connection 10 years ago and am still a satisfied customer. Thank you Azure. I appreciate your cheerful a assistance.

1 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Polly,

We're thrilled to hear about your positive experience with Azure! Thank you for choosing Appliances Connection again and for being a loyal customer over the years. We appreciate your kind words and are here to assist you whenever you need. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

My customer service experience

My customer service handler, Santiago Di Santo, helped me with the pick-up fee and the restocking fee by lowering it, which is great helping me save some money and made my day.

2 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Fredi,

We're delighted to hear that Santiago Di Santo was able to assist you with the pick-up fee and restocking fee, helping you save money and making your day better. Thank you for sharing your positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Santiago Di Santo was so kind and…

Santiago Di Santo was so kind and helpful. I appreciate his expertise!

2 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Lucy,

We're pleased to hear about your positive experience with Santiago Di Santo! Thank you for sharing your feedback and for appreciating his expertise. If you have any more questions or need assistance in the future, feel free to reach out. We value your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Very easy transaction. Great Customer Service.

Very easy transaction. They listen if you have an issue and they do everything in their power to fix it.
I will use you guys again and from now on.

2 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Jill,

We're thrilled to hear about your very easy transaction and great customer service experience with us! Thank you for choosing Appliances Connection, and we look forward to serving you again in the future. If you ever have more questions or need assistance, feel free to reach out. We appreciate your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Showed up on time and let us know when…

Showed up on time and let us know when they were on the way.

31 janvier 2024
Avis spontané
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Réponse de Appliances Connection

Hi Carolyn,

We're glad to hear that our delivery team showed up on time and kept you informed about their arrival. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Service guaranteed I'd have all the parts for the install.

I've tried some do-it-myself updates of my 23 year-old house (It's all white appliances). Then the gas range I found was on back order everywhere I looked, except at Appliances Connection. I place the the order and then got follow-up from their agents (JUDY F) on the connection hose; I couldn't reuse the old hose that I had (which wasn't clear to me). It was quickly added to the order. Everything is set to install next week.

23 janvier 2024
Avis spontané
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Réponse de Appliances Connection

Hi,

We're glad we could assist you in finding the gas range you needed, and we appreciate your positive feedback about our service, especially Judy F's assistance. If you have any further questions or need help with the installation, feel free to reach out. We're here to help and hope everything goes smoothly with your updates. Thank you for choosing Appliances Connection!

Best regards,
Appliances Connection Team

Noté 4 sur 5 étoiles

good service

Timely responses and helpful information from Azure Freeman in resolving my issues

2 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Tom,

We're glad to hear that Azure Freeman provided timely responses and helpful information to resolve your issues. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and thank you for choosing Appliances Connection!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Lightening Fast Resolution

Santiago Di Santo provided excellent service. There was a very unique issue with my order which needed to be confirmed. Santiago promised a call back so that I would not need to wait on hold. Within 20 minutes he called me back with my question fully resolved.

1 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi Thomas,

We're thrilled to hear about your lightening fast resolution with Santiago Di Santo! Thank you for sharing your positive experience and for highlighting Santiago's excellent service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your business!

Best regards,
Appliances Connection Team

Noté 5 sur 5 étoiles

Great Customer Care

I was in a bind with my existing refrigerator leaking and in dire need of a new refrigerator to meet my specifications. Nate was so helpful and patient and is even making sure the refrigerator is getting on the truck the next day so I can get as fast a delivery as possible. I appreciate the customer care!

1 février 2024
Avis spontané
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Réponse de Appliances Connection

Hi MK,

We're glad to hear that Nate provided you with great customer care and helped expedite your order. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and are here to help!

Best regards,
Appliances Connection Team

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