Appliance World Online Avis 8 318

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Noté 5 sur 5 étoiles

WOW. I ordered a Bosch washing machine late yesterday afternoon. It’s been delivered already. I didn’t expect it to be delivered until tomorrow but had an email advising that it would be delivered tod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service kept us in touch when needed. Delivery Driver was tested due to a last minute hitch from us. Made numerous visits on the day to leave goods. Our phone was left on a job so he couldn’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was miraculous! I telephoned their service section on a mid Monday morning to say my fridge freezer had broken down and by 9.30 the next morning I had a new one installed, with an extended warr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Fournisseur de chaudières
  4. Magasin de plans de travail
  5. Service d'installation du gaz
  6. Magasin de lave-linges et sèche-linges

À propos de Appliance World Online

Écrit par l'entreprise

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Quick delivery and helpful sales…

Quick delivery and helpful sales service. Nice quality product. Would definitely recommend.

1 avril 2026
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Réponse de Appliance World Online

Dear Tracy,

Thank you so much for taking the time to share your experience. We are thrilled to hear that you enjoyed our quality and that our sales team was able to provide the support you needed.

Getting your order to you quickly is always a top priority for us, so it’s great to know we hit the mark! Your recommendation means the world to our team.

We look forward to serving you again soon!

Regards,
AWO

Noté 5 sur 5 étoiles

Good Service

Always a bit of a lottery ordering online but our experience with Appliance World Online was excellent. Ordering was easy enough for two oldies like us and we were kept informed by email and text about how our order was progressing. On delivery day we got regular texts on progress and the delivery driver arrived on time. He was courteous, helpful and friendly. Delivery was quick and efficient, and he installed the fridge-freezer for us, as well as taking away the old fridge, along with all of the packaging. An excellent experience and the unit is working well. Thank-you.

13 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Shepp,

Thank you so much for taking the time to leave such a thoughtful review! We know that ordering online can sometimes feel like a "lottery," so we are absolutely delighted to hear that we hit the jackpot for you.

It’s great to know that our tracking updates kept you informed and that our delivery driver provided the courteous, helpful service we strive for. We’ll be sure to pass your kind words along to him—he’ll be thrilled to know he made your delivery and installation so easy!

We’re glad your new fridge-freezer is working well and that we could take the hassle out of disposing of the old unit and packaging for you.

Enjoy your new appliance, and thank you for choosing Appliance World Online!

Regards,
AWO

Noté 4 sur 5 étoiles
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Réponse de Appliance World Online

Dear Margaret Mellor,

Thank you for the 4-star review! We’re happy to hear you enjoyed our service and found our team helpful. If there is anything we can do to make your next experience a full 5 stars, please don’t hesitate to let us know. Thanks for choosing Appliance World!

Regards,
AWO

Noté 5 sur 5 étoiles

Appliance World is my 'go to' supplier!

I am a regular customer because the service, choice and prices are excellent. I ordered on a Sunday evening and was offered next day delivery. Every detail was taken into account for a flawless free delivery, including accurate delivery time. This started with a 2 hour window and was gradually narrowed down to a specific time on the day of delivery with accurate on-line tracking and push notifications by SMS and eMail. Old appliance removed for a very fare fee, likewise for unpacking and installation.

14 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Gordon,

Thank you for being such a loyal customer and for the incredibly detailed feedback! We’re so pleased that we could get your order from a Sunday evening request to a Monday delivery without a hitch. We know our customers have busy schedules, so we’ve worked hard on our tracking and notification system to make sure no one is left waiting around. It’s also great to hear our installation and removal services hit the mark. We truly appreciate your continued support of Appliance World!

Regards,
AWO

Noté 5 sur 5 étoiles

New fridge / freezer

Bought it Monday 13th delivered Tues 14th fitted in forty minutes also texts to let me know exactly what was happening 🌟 🌟 🌟 🌟 🌟

14 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Lance Smith,

Thank you for the fantastic 5-star review! We strive to make our delivery and installation process as seamless as possible, and it’s great to hear we hit the mark with your order. Getting everything up and running within 24 hours is always our goal. Enjoy your new appliance!

Regards,
AWO

Noté 5 sur 5 étoiles

Absolutely brilliant service from…

Absolutely brilliant service from ordering online to my delivery i love my new fridge freezer the delivery men was so helpful and so tidy and very quick delivery aswell they kept me updated with delivery and times they would arrive at a brilliant service this is the best place to shop that i have ever ordered from I have had a washing machine from here aswell years ago and it still working I have never had to have it fixed either and it 10 years old and still in good working order

14 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Caz,

Thank you for such a wonderful recommendation! We aim to provide the best service from click to delivery, so it’s great to know our team kept you well-informed and made the process easy. Hearing that your previous purchase from a decade ago is still in perfect working order is the best feedback we could ask for. We look forward to being your 'go-to' shop for many more years to come!

Regards,
AWO

Noté 5 sur 5 étoiles

Finally found a fridge freezer to fit…

Finally found a fridge freezer to fit into the space between kitchen cupboards, the colour i wanted, size i needed, good price, fast delivery, good customer service.

9 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Trudy Collingwood,

Thank you for the fantastic review! It’s great to hear that we checked all the boxes for you—from price and stock availability to delivery and customer service. Fitting a fridge freezer between cupboards can be a challenge, so we're thrilled we could help you find the ideal solution. Enjoy your new appliance!

Regards,
AWO

Noté 5 sur 5 étoiles

Super quality service

Super quality service, easy to order the electric cooker. Great delivery keeping me updated throughout. Have used Appliance World several times and would not change.

29 mars 2026
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Réponse de Appliance World Online

Dear Mrs Sue Barry,

Thank you so much for being such a loyal customer! We’re thrilled to hear that your experience ordering your new electric cooker was seamless. We know how important it is to stay in the loop, so I’m glad our delivery updates hit the mark. We truly appreciate you coming back to Appliance World time and time again—we'll be here whenever you need us next!

Regards,
AWO

Noté 5 sur 5 étoiles

Tumble Dryer

Found what I wanted, cheaper then elsewhere and delivered in very good time.

1 avril 2026
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Réponse de Appliance World Online

Dear Rakesh,

Thank you so much for the 5-star review. We’re thrilled to hear that Appliance World could help you find exactly what you were looking for at a great price. Getting your order delivered quickly is always a top priority for us. Enjoy your new appliance!

Regards,
AWO

Noté 5 sur 5 étoiles

Reliable service

Reliable service, helpful staff and delivery as scheduled.

29 mars 2026
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Réponse de Appliance World Online

Hi Gary Snook,

We’re pleased to hear you found our service reliable, our staff helpful, and that your delivery arrived as scheduled. Providing a smooth and dependable experience is very important to us, so it’s great to know we met your expectations.

We appreciate your feedback and your support.

Kind regards,
AWO

Noté 5 sur 5 étoiles

Very helpful staff.price is…

Very helpful staff.price is reasonable.delivered on time.the driver was very helpful

11 avril 2026
Avis spontané
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Réponse de Appliance World Online

Hi Trish Kelly,

Thank you for your kind feedback.

We’re really pleased to hear that you found our staff helpful, our prices reasonable, and that your delivery arrived on time. It’s especially great to know the driver was helpful on the day — we’ll be sure to pass on your comments to the team.

We appreciate your support and hope to be of service again in the future.

Kind regards,
AWO

Noté 5 sur 5 étoiles

A Retailer to recommend

I spent a couple of weeks fruitlessly trying to get information about my chosen appliances from the High St giants like Curry’s and John Lewis. Then I found Appliance World in Urmston. Within minutes I had all my questions answered and machines demonstrated to me. The salesman was incredibly well informed and knowledgable. He was polite and charming and even suggested the model of dishwasher I had at the top of my list. Delivery was equally impressive . I was kept aware of the small time slot I had been given with constant updates by email. I did not have to hang around all morning waiting for the efficient and helpful delivery man to put my appliance exactly where i needed it. Would that all retailers were as easy to deal with! Sadly not - so i reccomend Appliance world unreservedly to you.

11 avril 2026
Avis spontané
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Réponse de Appliance World Online

Hello Michael Holt,

Thank you so much for your fantastic review.

We’re delighted to hear that you had such a positive experience with us, especially after the difficulties you faced elsewhere. It’s great to know our team were able to provide clear, helpful advice and guide you to the right appliance with confidence.

We’ll be sure to pass your kind comments on to the team member you dealt with — they’ll be really pleased to hear how much their knowledge and service meant to you.

It’s equally rewarding to hear that the delivery process lived up to expectations, with clear communication and a smooth, efficient service on the day.

Thank you again for your recommendation — it truly means a lot to us.

Kind regards,
AWO

Noté 4 sur 5 étoiles

Overall satisfied with process from purchasing cooker to delivery and using appliance!!

Good experience in the process of purchasing cooker and cooker being delivered safely. A bit disappointed old cooker not collected but person at house did not disconnect it to get it ready for removal. Overall satisfied.

25 mars 2026
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Réponse de Appliance World Online

Hello Cheryl-Ann Carr,

Thank you for your review.

We’re really pleased to hear that you were satisfied with the overall process, from purchasing your cooker through to delivery, and that everything arrived safely.

We’re sorry for any disappointment regarding the removal of your old cooker. For safety reasons, appliances do need to be fully disconnected prior to collection, as our drivers are unable to carry out disconnections.

We appreciate your understanding and are glad that, overall, you had a positive experience.

Kind regards,
AWO

Noté 5 sur 5 étoiles

When ordered item was not in stock was…

When ordered item was not in stock was told this and would notify me when it was.this did happen within a week or so and a delivery date was given on the day of delivery every thing went smoothly and as promised.The delivery driver was very pleasant and polite.would recommend to all.

27 mars 2026
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Réponse de Appliance World Online

Hi Clive Jones,

Thank you for your kind feedback.

We really appreciate your patience while the item was back in stock, and we’re pleased to hear that you were kept informed and that everything went smoothly on the day of delivery.

It’s especially great to know that the driver made a positive impression — we’ll be sure to pass on your comments to the team.

Thank you for your recommendation, it means a lot to us.

Kind regards,
AWO

Noté 2 sur 5 étoiles

Incompetent delivery driver

One failed delivery due to an incompetent, lying delivery driver and out of date maps software. Got my item a week later after sending it with a grown up.

1 avril 2026
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Réponse de Appliance World Online

Hello Graham Buckton,

We’re sorry to hear that you were unhappy with your delivery experience and the delay in receiving your item.

However, we do feel it’s important to clarify that our driver was not acting incompetently or dishonestly. On the day in question, they were approaching their legally permitted driving time limit and were unable to safely complete the delivery. This is a strict regulatory requirement that we must adhere to for the safety of both our drivers and customers.

There was also an issue with the driver's device on the day of delivery which didn't help the situation.

We understand the situation was frustrating, and we apologise for the inconvenience caused by the failed delivery and the subsequent delay.

We’re pleased that your item was successfully delivered shortly after and appreciate your patience while this was resolved.

Kind regards,
AWO

Noté 5 sur 5 étoiles

Excellent all round

The ordering system, price, delivery and communication for all aspects was excellent at every step.

6 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Mr Derek Bird,

Thank you for your fantastic review! We're delighted to hear that our ordering system, pricing, delivery, and communication met your expectations at every step. Your satisfaction is our priority, and we look forward to serving you again in the future!

Regards,
AWO

Noté 5 sur 5 étoiles

First class

After great service from sales , delivery , fitting and taking away of old appliance (gas cooker) was absolutely first class , everything explained in full.

9 avril 2026
Avis spontané
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Réponse de Appliance World Online

Dear Brian Owen,

Thank you for the fantastic 5-star review! We are so pleased to hear that every step of the journey—from sales to the final fitting—was first class. Installing a gas cooker requires precision and clear communication, so it’s wonderful to know our team explained everything in full. Enjoy your new cooker!

Regards,
AWO

Noté 5 sur 5 étoiles

First Class Service

In the past I’ve ordered alliances from other suppliers and have been disappointed with the level of service I received. With Appliance World Online the service was excellent including the delivery. With other suppliers the appliances I’d bought were left at the door step but with AWO they were brought into my property which is especially useful to me as I’m disabled and unable to move heavy appliances around by myself.

1 avril 2026
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Réponse de Appliance World Online

Dear Ian Harvey,

Thank you so much for sharing your experience! We were truly sorry to hear about your past disappointments with other suppliers, but we’re so glad we could turn that around for you. We believe great service means getting the item exactly where you need it—especially when it makes life a little easier for you. We'll be sure to share your kind words with our delivery team!

Regards,
AWO

Noté 5 sur 5 étoiles

Excellent customer service

Excellent telephone service, great customer service - super impressed all round & love my washing machine 🙂

28 mars 2026
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Réponse de Appliance World Online

Dear Jamie Parkin,

Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience with our phone team and that you're loving your new washing machine. Making things 'super' easy for our customers is exactly what we aim for. Happy washing!

Regards,
AWO

Noté 5 sur 5 étoiles

Good and reliable service

Good selection of products. Delivery date given when order was placed. Good communication throughout order delivery and was delivered a bit earlier than scheduled. Delivery driver very professional, courteous and friendly. Would purchase again from appliance world online

1 avril 2026
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Réponse de Appliance World Online

Dear Gillian Smith,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our product selection and that our communication kept you informed every step of the way.

We’re especially proud to hear your kind words about our delivery driver. We strive to provide a professional and friendly service right to your door, so it’s wonderful to know they made a great impression.

We look forward to welcoming you back to Appliance World Online whenever you're ready for your next purchase!

Regards,
awo

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