Appliance World Online Avis 8 321

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

WOW. I ordered a Bosch washing machine late yesterday afternoon. It’s been delivered already. I didn’t expect it to be delivered until tomorrow but had an email advising that it would be delivered tod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly knowledgeable staff in the shop.Decent prices.Great range to choose from.Delivery sorted within 2 days.Professional friendly delivery service.full 5 stars.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service kept us in touch when needed. Delivery Driver was tested due to a last minute hitch from us. Made numerous visits on the day to leave goods. Our phone was left on a job so he couldn’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was miraculous! I telephoned their service section on a mid Monday morning to say my fridge freezer had broken down and by 9.30 the next morning I had a new one installed, with an extended warr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Fournisseur de chaudières
  4. Magasin de plans de travail
  5. Service d'installation du gaz
  6. Magasin de lave-linges et sèche-linges

À propos de Appliance World Online

Écrit par l'entreprise

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First Class Service

In the past I’ve ordered alliances from other suppliers and have been disappointed with the level of service I received. With Appliance World Online the service was excellent including the delivery. With other suppliers the appliances I’d bought were left at the door step but with AWO they were brought into my property which is especially useful to me as I’m disabled and unable to move heavy appliances around by myself.

1 avril 2026
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Réponse de Appliance World Online

Dear Ian Harvey,

Thank you so much for sharing your experience! We were truly sorry to hear about your past disappointments with other suppliers, but we’re so glad we could turn that around for you. We believe great service means getting the item exactly where you need it—especially when it makes life a little easier for you. We'll be sure to share your kind words with our delivery team!

Regards,
AWO

Noté 5 sur 5 étoiles

Excellent customer service

Excellent telephone service, great customer service - super impressed all round & love my washing machine 🙂

28 mars 2026
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Réponse de Appliance World Online

Dear Jamie Parkin,

Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience with our phone team and that you're loving your new washing machine. Making things 'super' easy for our customers is exactly what we aim for. Happy washing!

Regards,
AWO

Noté 5 sur 5 étoiles

Good and reliable service

Good selection of products. Delivery date given when order was placed. Good communication throughout order delivery and was delivered a bit earlier than scheduled. Delivery driver very professional, courteous and friendly. Would purchase again from appliance world online

1 avril 2026
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Réponse de Appliance World Online

Dear Gillian Smith,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our product selection and that our communication kept you informed every step of the way.

We’re especially proud to hear your kind words about our delivery driver. We strive to provide a professional and friendly service right to your door, so it’s wonderful to know they made a great impression.

We look forward to welcoming you back to Appliance World Online whenever you're ready for your next purchase!

Regards,
awo

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, everything as I needed

25 mars 2026
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Réponse de Appliance World Online

Dear Kevin,

Thank you for your feedback. We are pleased to hear that our delivery speed met your expectations and that everything was in order. We look forward to serving you again soon

Regards,
AWO

Noté 5 sur 5 étoiles

The staff were both knowledgeable and…

The staff were both knowledgeable and courteous, gave plenty of guidance without putting us under pressure.

1 avril 2026
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Réponse de Appliance World Online

Dear Michael Cooper,

Thank you so much for the kind words! We’re thrilled to hear that our team provided the guidance you needed without making you feel rushed or pressured. Providing a knowledgeable, relaxed environment is exactly what we strive for. We hope to see you again soon

Regards,
AWO

Noté 5 sur 5 étoiles

Prompt service.

Prompt service.

1 avril 2026
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Réponse de Appliance World Online

Dear Jill Dyer,

We appreciate the feedback! Providing efficient and timely service is a top priority for our team, and it’s great to know we hit the mark during your visit. Thanks for choosing us!

Regards,
AWO

Noté 5 sur 5 étoiles

Very good and quick delivery

Very good and quick delivery
The men who delivered were very helpful

25 mars 2026
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Réponse de Appliance World Online

Dear Nicole,

Thank you so much for the great review! We’re thrilled to hear that your delivery arrived quickly and that our team was helpful upon arrival. I’ll be sure to pass your kind words along to the delivery crew—they’ll be so happy to know they made a difference!

Regards,
AWO

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, good delivery service,

1 avril 2026
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Réponse de Appliance World Online

Dear Wilf Long,

Thank you so much for the 5-star review!

We’re thrilled to hear that you had a smooth experience from checkout to your doorstep. Making things easy and efficient for our customers is exactly what we strive for.

We look forward to serving you again soon!

Regards,
AWO

Noté 5 sur 5 étoiles

Fantastic service and good quality

Fantastic service and good quality. Over the moon.

1 avril 2026
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Réponse de Appliance World Online

Dear Kathryn Vernall,

Thank you so much for the 5-star review. We are absolutely over the moon to hear that you’re happy with the quality of your order. It was a pleasure serving you, and we hope to see you again soon

Regards,
AWO

Noté 1 sur 5 étoiles

the delivery service is a joke

the delivery service is a joke

30 mars 2026
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Réponse de Appliance World Online

Hi Joe Oneill,

We’re sorry to hear you feel this way.

Your delivery is being handled by Parcel Force, and we have been advised that the delivery was unsuccessful due to an incomplete address. Unfortunately, this can prevent the courier from completing the delivery as scheduled.

If you’re able to get in touch with our customer service team, we’ll be more than happy to look into this for you and help get everything back on track as quickly as possible.

Kind regards,
AWO

Noté 5 sur 5 étoiles
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Réponse de Appliance World Online

Dear Jeremy Lunn,

Thank you for the review! Providing great value and a seamless delivery experience are our top priorities. We’re glad you were happy with the service and hope to see you again soon.

Regards,
AWO

Noté 5 sur 5 étoiles

The sales man knew the product.

The sales man knew the product.
Had it fitted by them on time and made sure it fitted good fitters

31 mars 2026
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Réponse de Appliance World Online

Dear Mr Timothy Lavelle,

Thank you for the review! We’re glad to hear you appreciated our team's product knowledge and that the installation went smoothly. Our fitters take great pride in ensuring a perfect finish, so we’ll be sure to pass your kind words on to them.

Regards,
AWO

Noté 5 sur 5 étoiles

The staff were very helpful the item i…

The staff were very helpful the item i purchased has been fantastic in use ,

31 mars 2026
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Réponse de Appliance World Online

Dear John,

Thank you for the fantastic feedback! We’re so glad to hear that our team was helpful and, even better, that your new purchase is performing well. We always aim to pair great service with great products, so it’s wonderful to know we hit the mark for you!

Regards,
AWO

Noté 5 sur 5 étoiles

Great experience

Great experience. Can't praise you enough. 2 washing machines delivered, old ones removed, plumbed in. One for myself the other to my mum's address.

31 mars 2026
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Réponse de Appliance World Online

Dear John,

Thank you so much for the kind words! We’re thrilled we could help get both you and your mum sorted with your new washing machines. Logistics can be tricky with two addresses, so it’s great to hear our team made the delivery, removal, and plumbing a breeze. We’ll be sure to pass your praise along to the crew!

Regards,
AWO

Noté 5 sur 5 étoiles

great service

great service good price , job done

31 mars 2026
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Réponse de Appliance World Online

Hi John Roche,

Thank you for your feedback!

We’re glad to hear you were happy with our service and pricing, and that everything was completed to your satisfaction. We really appreciate you taking the time to share your experience.

Kind regards,
AWO

Noté 5 sur 5 étoiles
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Réponse de Appliance World Online

Hello Brian Rayner,

Thank you so much for the five-star rating!

We’re thrilled to hear you had an excellent experience and really appreciate you taking the time to share your feedback.

Kind regards,
AWO

Noté 3 sur 5 étoiles

It was ok ...

Nightmare from start to finish was sold a faulty product that I collected from the warehouse myself on the Sunday. Apparently it was "a gesture of Goodwill" they delivered me one that wasn't faulty 3 days later! Really? Delivery people were lovely and the price was decent.

30 mars 2026
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Réponse de Appliance World Online

Hello Guest,

We’re really sorry to hear that your experience didn’t get off to the best start.

All of our appliances are supplied sealed and boxed directly from the manufacturer, so unfortunately we’re not aware of any faults prior to collection or delivery. While standard procedure for collected items is for them to be returned to us by the customer, in your case we arranged a collection and delivered a replacement appliance free of charge as quickly as possible to minimise disruption.

We’re pleased to hear that you found our delivery team helpful and that you were happy with the price, and we do appreciate your feedback.

Kind regards,
AWO

Noté 5 sur 5 étoiles

On time as promised

On time as promised, very helpful, will use again

29 mars 2026
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Réponse de Appliance World Online

Hi Ian,

Thank you for your review!

We’re delighted to hear that your delivery was on time and that our team was helpful. We really appreciate your kind words and look forward to assisting you again in the future.

Kind regards,
AWO

Noté 5 sur 5 étoiles

Delivery and installation on time and…

Delivery and installation on time and very efficiently and professionally carried out.

29 mars 2026
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Réponse de Appliance World Online

Hello Vera Burrows,

Thank you for your kind feedback!

We’re really pleased to hear that your delivery and installation went smoothly and were carried out efficiently and professionally. That’s exactly the level of service we aim to provide.

We appreciate you taking the time to share your experience.

Kind regards,
AWO

Noté 5 sur 5 étoiles

Brilliant appliance

Brilliant appliance. Only fault is that we paid for the unboxing but didn’t get it. We had to unbox the appliance ourselves. Lost out on £10 again.

4 mars 2026
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Réponse de Appliance World Online

Hi Kai Haywood,

Thank you for your feedback, and we’re really pleased to hear you’re happy with the appliance itself.

We’re sorry for any confusion regarding the unboxing. We do not offer a standalone unboxing service; however, we do offer an installation service, which includes unpacking as part of that process. This option was not selected at the time of ordering.

If you believe you have been charged incorrectly for any service, please do get in touch with our customer service team and we’ll be happy to review this for you.

Kind regards,
AWO

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