Stop harassing phone users with several numbers using 0121 code. Calls virtually every day. Fortunately picked up as spam. Now blocked.
L'entreprise a répondu

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Stop harassing phone users with several numbers using 0121 code. Calls virtually every day. Fortunately picked up as spam. Now blocked.
L'entreprise a répondu
Their customer service was fine, just they obviously don't have their act together in terms of their portal, system, billing, etc. I left because they don't automatically bill, then i only notice once... Voir plus
I've been using AQL for 13 years for my NPO's incoming landline calls. Never had any complaints against them but their price hike in June has basically priced us out as a customer, i.e. suddenly a £16... Voir plus
L'entreprise a répondu
How very strange that others give bad reviews of AQL. I've had first 2 then 3 numbers with them for over 10 years and found it a 5 star service. I'm talking about their £2 a month phone numbers, call... Voir plus
Écrit par l'entreprise
In almost all instances when there is a suspected scam or similar on one of our numbers, it’s not aql, but overseas scammers using third-party networks to spoof calls. If you believe you’ve been contacted by a suspicious or fraudulent party, please report it to us here (we can act more quickly if you let us know the exact number that called you). In addition to reporting to us, you can also report issues directly to Ofcom too.
aql is one of the UK’s most innovative telecom operators, playing a pivotal role as a ‘hidden enabler’ of smart cities. We specialise in Messaging, Voice, Data Centre solutions, Connectivity, and IoT, securely connecting people, organisations, and devices to drive societal improvement.
Our goal is to help organisations adapt to technological change by leveraging innovation, creating a better future for everyone.
Salem Chapel, Hunslet Rd,, LS10 1JW, Leeds, Royaume-Uni

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A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de aql
Support team are always helpful. Easy to use SMSs. Simple payment process.

Réponse de aql
Lovely polite helpful staff and the place is immaculate through out

Réponse de aql
aql is a highly professional company; queries are answered quickly and efficiently. Support staff are knowledgeable and focus on actually resolving customer issues, rather than simply closing tickets. Very refreshing attitude.

Réponse de aql
reminders when low credit and web purchase of credits straight forward

Réponse de aql
From the first meeting, the team at AQL was extremely helpful, guiding me through everything—from the initial agreements and facility tours to the onboarding process. Unfortunately, I had to recently dismantle our installation due to IT restructuring, but I couldn’t recommend this data centre more highly. The setup at Salem Church is world-class, and the security measures are exceptionally reassuring.

Réponse de aql
So easy to buy credit, distribute between branches. Getting notifications on time. Excellent customer services.

Réponse de aql
In all of my dealings so far the service has been reliable with no issues.
Put simply, it has worked

Réponse de aql
My team won a really enjoyable event. Thank you to Josh and AQL for taking the time to organise this.

Réponse de aql
I found the hackathon to be very well planned.
A lot of thought had gone into designing the smart city scenario and much hard work must have gone into the varied challenges that were set and the way they functioned in a browser-friendly web application.
The difficulty level was a bit beyond me as a beginning level coder, but thankfully others on my team picked up the slack.
I had lots of fun and it was a great experience, but since the event was promoted in first-year university lectures, it would have nice either to have had a few tasks that were within the reach of computer science freshers, or a debriefing afterwards to explain how some of the tasks could have been completed.
Nonetheless, the event still definitely deserved 5 stars.

Réponse de aql
aql hosted an exceptional hackathon on our campus at the University of Huddersfield. Our undergraduate students completed a series of challenges increasing in difficulty, and had to work together using the skills they have developed on their Computing and Computer Science degrees to solve these real-world problems. The aql team were incredibly supportive, professional and friendly with all the students, and I would recommend this as a brilliant activity to engage students in developing their skills beyond their course in preparation for the workplace.

Réponse de aql
We worked with aql to deliver a joint event with one of our clients and the marketing team was genuinely lovely to work with and so accommodating. The event was a great success and looking to do a repeat - albeit bigger and better - next year!

Réponse de aql
Recently worked with the aql team on an event for the Leeds Digital Festival. It was great working with the marketing team, really approachable and enthusiastic team, plus we got to work with Melvin, the AI robot!

Réponse de aql

Réponse de aql
I have been a long term user of aql (for over 10 years now) and the service and support has been perfect for all my needs. This is a very reliable company from my interaction with customer support and the infrastructure they offer which has shown it maintains good customer experience by providing such reliable service.
Thank you aql for the service you have supplied me with over these years

Réponse de aql
Brilliant Company neen with them for 20+ years never needed to change

Réponse de aql
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