Excellent service with fast delivery, but as it was a replacement glass I expected better packaging than what it arrived in. The glass was intact as I expect it’s toughened, but normal delivery handl... Voir plus
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Lisez les avis des autres
Very prompt response to enquiry about spares along with link to purchase. Simple order process and order received quickly.
Although I was informed by your that the new door might not fit our wood burning stove we ordered the item. Excellent quality of the product fast delivery very well packaged.,unfortunately it did not... Voir plus
We had our Arada Hamlet 5kW stove fitted by a local fitter here in Preston (Jim Beeseley); it's been superb/faultless and kicks out a lot of heat when required! We use a mix of hornbeam, ash & bi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We design and manufacture wood burning, solid smokeless fuel. bioethanol and gas stoves from our base in Axminster, Devon UK. We're focused on producing the most desirable, efficient and low emission heating appliances via our UK retailer network and abroad. We also sell a wide-range of spares and accessories to support owners with older Villager, Aarrow or Stratford branded stoves.
Coordonnées de contact
The Fireworks, Weycroft Avenue, Axminster, Devon, EX13 5HU, Axminster, Royaume-Uni
- 01297 632050
- info@aradastoves.com
- aradastoves.com
4,6
Excellent
174 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service were incredibly…
Customer service were incredibly helpful finding the correct spare parts for me. Ordering and pick up were a breeze too.
25 mars 2026
very prompt delivery service
25 février 2026
Products arrived on time
Products arrived on time and exactly what I ordered.
Would recommend to others.
1 mars 2026
Pea green colour of log burner faded after two uses
I purchased an Arada hamlet solution 5 stove and it was installed in December. I noticed that the paint started to fade after about 2 uses. After 3 weeks the paint had faded at the top, sides and part of the front door. Arada replaced it as it was under warranty but after using the fire about three times the same problem has occurred. I have had the log burner a week today. And I let it sit for three days before curing it with small fires. Also the top vent is faulty and does not close.
15 mars 2026
Avis spontané
1st Class
Although I was informed by your that the new door might not fit our wood burning stove we ordered the item. Excellent quality of the product fast delivery very well packaged.,unfortunately it did not fit door would not fully close. Returning the item for refund no problem fast and efficient.
1 mars 2026
Good stock selection on easy to use website.
Always good service and speedy delivery. Website is easy to use and they stock parts for older models.
2 mars 2026
Great service overall
Good professional advice provided swiftly. Parts ordered arrived 2 days after being ordered. Great service overall.
2 mars 2026
Product was as describe
Product was as describe, measurements spot on and packaging very good.
Very quick efficient service and delivery
25 février 2026
Item was perfect for replacement.
Item was perfect for replacement.
Delivery was bit rubbish,2 unexplained
Delivery issues- not worth £9.95 quick delivery cost,feel grateful tho that item
Appeared and did not end up in parcel heaven...
24 février 2026
Fast efficient service
Parts required were available, at reasonable cost. Fast dispatch for next-day delivery by DPD.
24 février 2026
Fast delivery of a quality replacement.
22 février 2026
Very reliable
Good service,collection very easy, have used in the past and will use again if I need to.
27 janvier 2026
Chelsea Solo parts order.
The website detail of available parts was easy to negotiate and lead to straight forward ordering.
The items ordered were dispatched promptly and arrived 2 days after order was placed at the time specified. The items in the packaging were well protected ensuring all parts arrived undamaged.
29 janvier 2026
I needed to replace the liners on our…
I needed to replace the liners on our Arada ecb7-s3. There was a bit of confusion with the replacement parts .The problem was excellently dealt with , thanks to Louise ( customer service) for the first class service.
30 janvier 2026
quick deliver right parts
Good service checked the bits needed and helped get the right parts for the stove
28 janvier 2026
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