Archie Lloyds Hair Extensions Avis 

98
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Awful awful hair Matted after 1 months use. Having to buy new hair now after spending all that money… Hair was like straw after washing and drying, couldn’t even get a comb through it Customer s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hair is amazing quality, best I’ve gotten! Customer service is excellent, can get through to them and ask any questions🙌🏼 will definetly be repurchasing, seamless experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had bought from hairkings for years until I found Archie Lloyd’s. Their hair doesn’t compare to any other brand. So much smoother, feels like real hair, looks more realistic, washes so much better,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such a great experience doing the weft course! The training was really informative and hands on, and I left feeling confident and excited to get started. The girls running the course were so fr... Voir plus

À propos de l'entreprise

  1. Fournisseur d'extension de cheveux

Écrit par l'entreprise

Award-Winning Hair Extensions Supplier & Training Academy With a global network of stockists and a dedicated following on social media, we deliver exceptional hair extensions that boost your confidence and help you look and feel your best. From premium professional extensions to easy clip-in options, and backed by our award-winning training academy offering over 12 advanced extension methods, we’ve got everything you need to elevate your style. We're Here for You! Our friendly customer service team is ready to assist you via email, phone, or social media DMs. Available Monday to Friday, 8am to 5pm, we guarantee a response within 48 hours. Whether you need help with color matching or selecting the ideal product, our expert team is here to guide you. We ship to over 190 countries in local currencies, with express delivery options for UK and Ireland customers. Please note: We will only respond to reviews that have an order number attached.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(98)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I've been purchasing hair from here…

I've been purchasing hair from here from 2017. Up until 2020 the hair was amazing and lasted atleast a year. Now I'm not even getting 12weeks out of the hair. The quality is so poor. I contacted the team the first time it happened and got discount off the next set I purchased but that set took 20weeks to come. And I'm now sitting 12weeks after my first instalation of 26inch hair that is now shorter than my own. Not sure what's happened but its very clear they gave changed supplier.

13 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

I ordered hair extensions from Archielloyds this tin…

I ordered hair extensions from this tin pot company. Due to how long one of the colours was going to take for delivery I cancelled my order as I was having my hair done for an event and the hair was not going to be delivered in time. I emailed to cancel the hair but they sent the pack of the second colour which I returned to them recorded delivery. I emailed as this is the only way you can communicate with them. I asked about my refund and they said they had issued it on the 21st November for the full amount t paid. For the next 9 days I waited for my refund be assured by Donna who seems to be the only person who deals with anything there ..that it was on its way back to me. Yesterday after emailing again after speaking with my bank I informed her that I'd been advised by my bank to allow a few more days.so I informed Donna who sent me an email which clearly stated the amount that had been refunded to me was £189.50. In black and white it says we have refunded the amount of £189.50. This morning my refund came thru and it was not for the full amount it was for £165.50..... £24.50 less that I'd paid and also what I was told they had refunded. I emailed Donna again to now be told that I was been charged £24.50 for returning the hair they had sent as part of the order back to them and to recieve a full refund.
WHAT A DISGRACE THIS TIN POT COMPANY IS.

22 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The best hair! I wouldn't go elsewhere...

I have been using this brilliant business for over two years now, close to around the time they have started so I feel bad it has taken me this long to write a review.

I have never been this happy with the quality of hair extensions which I have even worn myself since my late teens. I have always struggled to find them to be light enough for myself, i was always excited to find shade 60 which wasn't common in human hair at the time so i would often be stuck with shade 613 the lightest available. So I was delighted to be able to use the stunning shade 1001. The hair is shiny and like silk in texture even at such a light colour. The extensions are double drawn to the 20 inch lengths so they are beautifully thick and people never think that it's not my real hair.

I love the variety of types of extensions they offer and the colours are all amazing, especially the bright crazy ones that are very tempting lol.

The owners Donna and Amber clearly love what they do, they are very helpful, friendly and reply to you so quickly. They are more than happy to offer you advice and even offered to custom make a colour that isn't offered. Their customer service is unbeatable!

I have made plenty of orders and don't plan to stop unless I stopped doing extensions. I'm always so pleased when they arrive. Thank you archie Lloyd's!

16 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Love this hair !

Recently used this hair for a few clients & the quality felt amazing! I’ve went and purchased some for myself and I cannot wait ! The customer service was helpful and friendly !
Swapping over to this brand for my salon.

9 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your money!

My tape in hair extensions completely changed colour within 4 weeks of wearing them and my weave was dry and stringy like from 2 months on.

Customer service is an absolute joke, emails get ignored.

I wouldn’t waste your money!!

5 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing hair extensions

I purchased the 190g of superior weft hair 2 and half months ago, honestly it was amazing. I have reused them again and they are so nice, I am going to be reusing the same hair again.

As it’s human hair, like any other hairs it needs to be taken care of with proper maintenance and that’s how it’s going to last longer.

I will be purchasing it again in the future and I cannot recommend this brand more than ever. This is not an ad it’s my personal experience with this hair which was recommended to me by a friend. Thank you for your prompt service

30 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Awful awful hair

Awful awful hair
Matted after 1 months use. Having to buy new hair now after spending all that money…
Hair was like straw after washing and drying, couldn’t even get a comb through it
Customer service are awful as well, care more about making tik toks or posting their personal life on their business page than answering messages
Such rude women.

30 juillet 2022
Avis spontané
Logo de Archie Lloyds Hair Extensions

Réponse de Archie Lloyds Hair Extensions

Hi Nicola,
Thank you for updating your review. We take pride in providing exceptional customer service to all our clients. Our team made extensive efforts to assist you with your issue, and we did our best to address your concerns. As we advised, proper aftercare is essential to maintaining the quality of the hair. If the correct aftercare is not followed, unfortunately the quality of the hair will diminish.
Additionally, we maintain strict professionalism online, ensuring that the lives of employees are not promoted on social media. If you have any further concerns, please contact our customer service team. Have a lovely day- Archie Lloyd's Hair Extensions Team

Noté 1 sur 5 étoiles

Absolutely terrible quality of hair

Absolutely terrible quality of hair, feels like straw and it’s been in 6 days…
Customer service are terrible and so rude
Sent me the wrong hair colour and refused to fix it
Been buying hair from them since 2019 and I will definitely not be purchasing again. Disgusting company to say the least.

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Can't comment on extensions quality…

Can't comment on extensions quality yet, but have to say the customer service is absolutely amazing. Found them extremely helpful and nothing was too much trouble. Made such a lovely change for such exceptional customer care. Huge compliments to them. X

21 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Fast service

Fast service, hair quality is amazing !! Great customer service! Went above and beyond for me x

15 mars 2022
Avis spontané

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