Ascent Bicycle Avis 

I ordered 2 seats from Ascent on June 7, 2026. Ascent charged my credit card and informed me that the seats were shipped in June 9, 2026. Today is July 6, 2026 and I have not received my seats. To make matters worse, the only way to contact Ascent is through their customer service email. I have sent no less than 3 emails over the past 3 weeks and have yet to receive a reply. In short, their customer service sucks! I can't comment on the quality of their seats as I still have not received them.

horrible Customer Service. Promise, no questions and easy returns which is all a lie. Lots of questions. Slow response time. They have a Wyoming address, but make a return it to Sweden. found the exact same seat with a different company for 1/3 the price.

I like that the cushion is in the right place. Would recommend it highly

The comfort of the saddle is great. It feels so much more painless than my old Fizik. I had a hard time installing the new saddle though. It took me awhile to get the adjustments right. Other than that, it is am amazingly comfortable seat.

I have been out once only since I got my saddle - too hot to be out, anyways, it is by far the most comfortable saddle I have sat on. I rode 80K and felt nothing!

The company boasts a satisfaction guarantee. To get a refund a purchaser must, of course, return the product. The issue is that to initiate a return a buyer must request the return address from the company. I've done so twice. There has been no reply. Based on my experience the guarantee is bogus; buyer beware.

Comfortable, so far good experience, design is good , for lower back and a replacement hip. Installed on an E bike.

Been there and got the T shirt.... I thought this will be hype about another saddle that will be comfortable..... OH wait it is... I bought one for my Nordictrack indoor bike and it really is comfortable. Even from the first session it felt different... It really conforms to your body and is the most comfortable saddle I've used. 30 minutes in and im not fidgeting for a better position. Great saddle

Since replacing saddle with the Ascent, I have gone on two medium rides (12-15 miles). Definitely feel the difference, not only in the cushion effect, but also it feels there is more suspension. Love it.

I placed my order June 7th 2026. I started receiving e-mails asking how I liked the seat about 2 weeks ago. I still haven't received the seat (as of July 2, 2026). I've written a several e-mails at this point, and have not received a response of any type. This is unacceptable. The product should have been delivered by now, but according to the tracking a label has been created but the seat has not been picked up by a carrier. It's been almost a full month. At this point I don't want it. These are very very poor business practices, and I see that I'm not alone here.

UPDATE: I finally received the seat. But now the temperature outside is 105°F, so I’m not doing any bicycle riding. I will have to withhold judgement on the seat until the temperature gets a little less likely to induce a heat stroke.

I purchased the Comfort 2+and it is truly comfortable. I had purchased the Ascent Sport v1 last year and was not really happy with it after riding a while. That saddle does not have the blue springs that are now on both the Comfort and Sport v 2 saddles.
I’m less happy with Ascent’s customer service. I asked right after I received the new comfort saddle if I could exchange it for the Sport v 2 because for my road bike the comfort looks ‘out of place- wide’, but I was told “ I’m sorry, but we’re not able to process exchanges or swaps once an order has been delivered.” But I’m free to look at the store online and explore the Sport 2 option - in other words buy another saddle. Very disappointing response and I will definitely not be doing that.
I can also support the other comments about how the product is shipped- very bare bones in a bubble wrap envelope. I support not using too much material for shipping, however that could explain the dents etc., and while installing a new seat is pretty intuitive there are no instructions at all.
A little more thought could make a very good product truly great IMO.

The Ascent Sport 2.0 is a really comfortable saddle. Would recommend for anyone who experiences saddle discomfort on their rides.

Order took awhile to be delivered. Looks good.

The sport saddle I purchased has performed as expected. My rides have been comfortable and pain free.

From order to getting the product takes a long time. Once you get the seat easy to attach I like the seat so far I have done only 6 rides still tuning the seat to the correct position. I do find that after rides not the pain from before. I believe that it is working and making the rides better.

I was prretty amazed after a 1 hour ride and I had no numbness or rear end discomfort. I thought it was another internet rip off! No I ordering one for my wife..

Love the saddle (Ascent Saddle Sport + 2.0 × 2)! I believe it has improved my back pain to some degree and it's quite comfortable!
Might need a 3rd saddle for my MTB!

Honestly, I was slow in receiving the product. Once it was delivered, the saddle has been wonderful on my rides.

Update September 2026:
I left the below review earlier this summer. Now that I’ve had the saddle for a while, I can update the rating to four stars. The heat of this summer has not allowed me to do any 50 plus mile rides, but I have done
Several 25 plus rides after getting the seat adjusted, and I do notice a big improvement in the support the saddle provides to my rear bones. It just feels solid and comfortable. I have had no perineal soreness, so I believe it is helping with that problem also. I am now very happy with my purchase. As soon as the weather allows a 50 mile ride, I’ll update again.

June 2026 Review Below:
I was asked for a review the day after I received the saddle. The request said I had had the saddle for a week. Not true. The shipping process is slow and requires effort to keep up with eventually three tracking numbers, in my case.
Now that I have actually had my saddle for a week, I can give a preliminary review: I had trouble figuring out the installation. The attachment that came on the seat did not work for my seat post, but the included Allen wrench did help with my bicycle’s system. It took me a while to figure out how to set the incline of the seat. Some instructions would really help! I’ve done two short 4 mile rides and one 34 mile ride so far. I did quickly notice better support for my rear, due to the wide seat. I am not sure that I have the incline set properly yet. The 34 mile ride was ok on my perineal area, but I can’t say it was a game changer just yet. The seat inclination seemed to be maybe pointed up too much in the front, but when I tried to adjust it, the next setting seemed to point it down too much. I will continue to attempt to adjust it. Again, some instructions on how bicycle post attachments work would really help as there are apparently two main types of attachments.
Is this saddle worth it? Only time will tell.

I have been having saddle pain for a couple of years and had reached the point where I couldn't ride more than 15-20 miles before it became difficult to continue. This saddle has eliminated that pain. I rode 33 miles this morning with no issues whatsoever. I am very pleased.