I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Voir plus
L'entreprise a répondu
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I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Voir plus
L'entreprise a répondu
I have a number of residential sales on at the moment involving houses with solar panels. Each has required a Deed of Variation which has been dealt with by Izabela Saldat. Izabela has proved to be e... Voir plus
L'entreprise a répondu
Ricky came round and replaced an inverter today, he was super quick, efficient and friendly. Couldn't possibly ask for better customer service. Thank you so much Ricky.
L'entreprise a répondu
Once again, Francesca has sorted out an E-on F.I.T. payment problem for us. She's a treasure - if her standard of efficiency is indicative of A Shade Greener's employees, the managers there must be... Voir plus
L'entreprise a répondu
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de A Shade Greener Maintenance (Solar)

Réponse de A Shade Greener Maintenance (Solar)
Natasha was very helpful and checked with me she could now read the solar panels as they had been down. Very helpful. A shade Greener maintenance also advised me by letter the panels were not working and gave me very clear instructions of what to follow to get them up and running. Very helpful all round.

Réponse de A Shade Greener Maintenance (Solar)
Ricky was very respectful of my home he was very friendly, helpful, professional and knowledgeable.
A credit to the company.
Many thanks Ricky

Réponse de A Shade Greener Maintenance (Solar)
Helen was extremely patient with me as asked many questions. All resolved now.

Réponse de A Shade Greener Maintenance (Solar)
Karen was very helpful & knowledgeable & phoned me back as she said she would

Réponse de A Shade Greener Maintenance (Solar)

Réponse de A Shade Greener Maintenance (Solar)

Réponse de A Shade Greener Maintenance (Solar)
Today I have been in contact with A Shade Greener, enquiring as to how the system works, due to selling my property and thus to transferring the solar panels to the next owner of this property legally. I spoke to a lady named Shannon who ( ever so politely) answered every question I asked her positively ,and in detail, thus curtailing any anxiety I thought I may have had in the future. So thanks very much, A Shade Greener and especially you Shannon, for such a speedy and positive response.

Réponse de A Shade Greener Maintenance (Solar)
The engineer Ricky who came today was friendly, professional, informative and patient. In all honesty he and the enginer who came to inspect the issue cause by the company in the first place are possibly my only reason for a 5 star. My other experiences over the last 7 years are not so good. The company owner and head office based maintance team should take a look at these two emplyees and base there business on this level. Im guessing i will get the same auto AI response as everyone else despite the fact your sparkys are the only reason for this five star review and the ones pushing for these. Well done to the two employees who visited me and listened to me.
As suspected the same AI reply as everyone else. Thought they may have taken time after a review that was very positive based on the employee to review the way they run. Even after the comment about the same reply here we are. Shows level of care higher up. Such a shame

Réponse de A Shade Greener Maintenance (Solar)
Ricky came to replace the Inverter that had gone down after nearly 13 years of use. Checked rest of system which is all good. Free electricity once more while sun shining. In and out in about 45 mins. A true tradesman. Brilliant.....

Réponse de A Shade Greener Maintenance (Solar)
Arron B. was absolutely fantastic. Couldn’t have asked for better . Found and sorted the problem really quickly. Very friendly and polite .

Réponse de A Shade Greener Maintenance (Solar)
While I did have to wait nearly 2 months to have a booking available that works for me with a shade greener. Specifically Arron B, the electrician that came out to my house, was brilliant. I happened to be down the road when he arrived and he was mindful and understanding to the fact my daughter asked him to wait outside until I returned a minute later. He was professional and friendly, quickly recognised the issue then just as efficiently made repairs and had my system up and running again all within 45 minutes. He made the typical inconvenience of getting someone in to fix a problem become no problem at all. An asset to the team and a pleasure to meet.

Réponse de A Shade Greener Maintenance (Solar)
Was selling a house with solar panels, Shannon sorted out all aspects of the sellers solicitor requirements making it a much smoother move.

Réponse de A Shade Greener Maintenance (Solar)
I bought the house with the panels already installed. The company remotely monitor and informed me there was an issue. Today the engineer Ricky came out to sort the problem. I bombarded him with questions as I knew nothing about the system. He was brilliant answered all my questions explained how it all worked showed me on my smart meter how to check it. Told me the best times to use my appliances and fixed the problem with the system!. What an asset to your company, thanks Ricky everything is so much clearer now.

Réponse de A Shade Greener Maintenance (Solar)
Had Ricky come today to help fix a problem with our system.
He was friendly, respectful and very knowledgeable. He was able to fix the problem quickly and with no issues.
Very nice guy, we had a good chat and then he was on his way.
If we ever run into any problems in future I’d be happy for Ricky to help us again.
Thank you.

Réponse de A Shade Greener Maintenance (Solar)
I needed to access the legal information for a house sale having had solar panels installed 12 years ago. First the positives - Izabela was very helpful in supporting the enquiry and was with out doubt consistently the fastest in response time from any business that I have dealt with in many years! The panels themselves have been great - no issues and lots of money saved. The only negative and the reason for 4 stars rather than 5 is that I had to pay £288 for information that I would have expected to be freely available.

Réponse de A Shade Greener Maintenance (Solar)
I was pretty stressed by the house selling process that generated the call to A Shade Greener. The quality of the service Izabela provided was outstanding in any situation but in these circumstances it was particularly appreciated.

Réponse de A Shade Greener Maintenance (Solar)
Ricky was really lovely polite and kind talked me through everything so I could understand and was very respectful of my home! Thank you

Réponse de A Shade Greener Maintenance (Solar)
Izabela has been an amazing help from start to finish. All correspondence has been actioned swiftly making the transaction effortless. A great asset to the team!

Réponse de A Shade Greener Maintenance (Solar)
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