I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Voir plus
L'entreprise a répondu
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I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Voir plus
L'entreprise a répondu
I have a number of residential sales on at the moment involving houses with solar panels. Each has required a Deed of Variation which has been dealt with by Izabela Saldat. Izabela has proved to be e... Voir plus
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Ricky came round and replaced an inverter today, he was super quick, efficient and friendly. Couldn't possibly ask for better customer service. Thank you so much Ricky.
L'entreprise a répondu
Once again, Francesca has sorted out an E-on F.I.T. payment problem for us. She's a treasure - if her standard of efficiency is indicative of A Shade Greener's employees, the managers there must be... Voir plus
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A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Royaume-Uni
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A répondu à 32 % de ses avis négatifs
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Ricky was very polite and respectful. He knew what he needed to do and just got on with it.
When the job was done he asked if we had any questions.

Réponse de A Shade Greener Maintenance (Solar)
Ricky turned up when he said he would. He respected the house by offering to remove shoes. His general demeanour was friendly and cheerful and he resolved quickly the issues that he found. Overall - a top guy..

Réponse de A Shade Greener Maintenance (Solar)
I hadn't realised that our solar panels were not working but A Shade Greener were on it and Sent Arron to come and fix them. Great service and fixed within 30mins.
Thank you

Réponse de A Shade Greener Maintenance (Solar)
Polite, informative, swift and got the job done with no troubles. Thank you.

Réponse de A Shade Greener Maintenance (Solar)
Very speedy and efficient call out time. Ricky attended and was helpful, friendly and professional.

Réponse de A Shade Greener Maintenance (Solar)
Ricky was polite and professional and knew exactly what the problem was.

Réponse de A Shade Greener Maintenance (Solar)
The service was great he was efficient and got the job done. As well as that he was very polite and friendly.

Réponse de A Shade Greener Maintenance (Solar)
Diane Hyde was amazing, friendly, informative and explained the process to my understanding. I felt comfortable and very satisfied.

Réponse de A Shade Greener Maintenance (Solar)
Alex has visited us because of our inverter for the solar panels stopped working. He was polite and explained everything.

Réponse de A Shade Greener Maintenance (Solar)
The phone call was easy and helpful. The person that I spoke to, was extremely helpful and lovely to speak to. Very pleased.

Réponse de A Shade Greener Maintenance (Solar)
Arron B came out to rectify an issue with the solar panels not registering which we’d been notified about!
He was polite, helpful explaining what the problems could be and sorted it quickly and efficiently
Very pleased

Réponse de A Shade Greener Maintenance (Solar)
I have had the pleasure of dealing with Izabela on a few matters requiring a Deed of Variation and she is amazing. Nothing is to much trouble and she is very helpful.

Réponse de A Shade Greener Maintenance (Solar)
Ricky was the engineer from a shade greener maintenance, who called at my house today to look into the solar panel problem I had. He was extremely knowledgeable and efficient, and explained everything he did to repair the system by replacing the inverter in the loft. Couldn’t ask for a better service.

Réponse de A Shade Greener Maintenance (Solar)
This company are an absolute disgrace, and should be brought to task for their bullying tactics.
My Mother is elderly and lives alone since my Dad passed away in 2018. During storm Darragh in October 2024 there was extensive damage to my Mothers' chimney which she had to have removed. Some months after the removal of the chimney the company claimed there was an issue with the panels and they arranged for an engineer to go to my Mothers house. The panels were inspected on THE INSIDE of my Mothers' loft and the engineer reported that the issue wasn't with the panels but with the trip switch which is located under the stairs. This led to the company demanding my Mother pay for scaffolding to be erected at a cost of £600, for which we refused and they sent another engineer who issued the same report, panels are fine the the electrical panel under the stairs needs to be changed.
In the meantime my Mother is literally living in hell, these bullies keep sending bullying letters (two at a time), with no way to contact them by phone. We have sent email after email for which they ignore and then they send more letters to say that my Mother doesn't engage!!!!
My Husband has had permission to speak on my Mothers' behalf as she is hard of hearing but now they refuse to respond to any emails saying they will on only speak to the homeowner, which is impossible as you as there isn't any way possible to speak to a human being.
My Mother is vulnerable, afraid and her health has deteriorated with all the stress this situation has left her in, this company seem to have no regard for anyone especially the elderly, perhaps that should be the company moto "we're kind to the environment, but that's the only thing we're kind to!".
Queried missing readings on the website and I was sent them on an email the next day with a comment to say IT are looking at the website. Logged on today and the website has a whole new display with more accurate readings. Excellent service!

Réponse de A Shade Greener Maintenance (Solar)
Ricky was our electrician and he was very polite and efficient.
The inverter was changed very quickly and everything was left clean and working perfectly
We can't thank him enough

Réponse de A Shade Greener Maintenance (Solar)
Today Ricky visited my house to conduct a few tests on the equipment installed at my home. What a lovely friendly guy that is working so hard to provide for his beautiful family. His wife and children are lucky to have him. Very grateful to have made the connection today 😊 xxx

Réponse de A Shade Greener Maintenance (Solar)
The guy that came out Ricky was professional and friendly and made sure everything was as it should be

Réponse de A Shade Greener Maintenance (Solar)
The lady I spoke to today was amazing. Apologetic for all.delays. Had great customer service. And did what she said she would instantly. The company as a whole is a different ball game. After having my panels for 11 years they only this year registered them with LR which has incurred delays on sale of my house and impacted solicitors costs.
Absolutely fantastic we deal with Helen a lot she is brilliant so customer focused.
Helen answers are queries quickly and is so knowledgeable.
Thank you Helen great staff member

Réponse de A Shade Greener Maintenance (Solar)
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