I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Voir plus
L'entreprise a répondu
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I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Voir plus
L'entreprise a répondu
I have a number of residential sales on at the moment involving houses with solar panels. Each has required a Deed of Variation which has been dealt with by Izabela Saldat. Izabela has proved to be e... Voir plus
L'entreprise a répondu
Ricky came round and replaced an inverter today, he was super quick, efficient and friendly. Couldn't possibly ask for better customer service. Thank you so much Ricky.
L'entreprise a répondu
Once again, Francesca has sorted out an E-on F.I.T. payment problem for us. She's a treasure - if her standard of efficiency is indicative of A Shade Greener's employees, the managers there must be... Voir plus
L'entreprise a répondu
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent service, very understanding and informative

Réponse de A Shade Greener Maintenance (Solar)
Izabela Saldat was amazing and dealt with Deed of Variation very quickly, thanks

Réponse de A Shade Greener Maintenance (Solar)
ASG phoned me to book a service. Natashs was friendly and polite.

Réponse de A Shade Greener Maintenance (Solar)
Isabella was very helpful and answered all E mails promptly thankyou

Réponse de A Shade Greener Maintenance (Solar)
I dealt with Shannon Davies on another property sale with solar panel enquiries/deed of variation. As always Shannon was quick to communicate with me and get the HMLR application expedited. Never had a bad experience and always a pleasure to deal with Shannon. First class service.

Réponse de A Shade Greener Maintenance (Solar)
Craig was brilliant. Turned up on time, extremely professional, exchanged the transformer with ease. Very happy with the service!

Réponse de A Shade Greener Maintenance (Solar)

Réponse de A Shade Greener Maintenance (Solar)
Thankyou Shannon, I appreciate your your help attempting to help me sort out the Requirements of the Legalities regarding putting my Property into Trust. It may not have worked out but you did everything you could but my Legal Team were impossible to satisfy.
Thanks for the very quick Responses.

Réponse de A Shade Greener Maintenance (Solar)
Quick answering phone & knowledgable - could answer all my queries

Réponse de A Shade Greener Maintenance (Solar)
Again absolutely amazing, had an email response within 20 minutes to support my issue with my supplier.

Réponse de A Shade Greener Maintenance (Solar)
Karen was well patient and took time to explain everything clearly to me about my solar panels that I have got when moved into new home. Thank you for your time.

Réponse de A Shade Greener Maintenance (Solar)
Karen was polite and brief and confirmed appointment

Réponse de A Shade Greener Maintenance (Solar)
Karen was very polite and got my query solved quickly. Thank you<3

Réponse de A Shade Greener Maintenance (Solar)
Helen was prompt with my reply and helped me with my question,very effient emails

Réponse de A Shade Greener Maintenance (Solar)
Francesca has always provided excellent service to us.
Whenever we have had even the slightest issue she has always been quick to resolve them.
Gary Stacey

Réponse de A Shade Greener Maintenance (Solar)
Extremely good service provided by Francesca . She has a wealth of information and has helped me on numerous occasions.

Réponse de A Shade Greener Maintenance (Solar)
Francesca always emails us on the first of the month to confirm she has submitted reading to E .on. She has helped us several times over the years. She is the best example of great customer service.

Réponse de A Shade Greener Maintenance (Solar)
Our solar panels needed to be looked at due to not working properly - we were informed with having no prior knowledge of this and someone was out to sort the issue within a matter of days. Craig was super helpful, got everything done quickly and efficiently and explained what he was doing and why. Great service.

Réponse de A Shade Greener Maintenance (Solar)
I WOULD strongly advise giving this company a WIDE BIRTH. I was told that the panels would sit on SWAN NECK BRACKETS ontop of my roof. I came home to find a gang of workmen had removed 80 percent of the tiles on one side of my roof. It was then explained that for some reason their computer said that the panels plus snow would be too heavy for the beams in my roof so it had to have a "light weight" system which required the removal of tiles and replacing that with a plastic membrane. I was not happy about that, but it was that or not having them. I now think i made the wrong decision having the panels. Anyway, they did the job and put as many panels as possible, they were badly placed and hanging of the edge of the roof, so i complained. ended up talking to one of the CEO's who has now left, but he was very rude to me. Eventually they sent another group of workmen who agreed that it was all wrong, they removed and replaced the panels correctly. And that was that. Except that for the last few years, and only since this was done, i have had birds not nesting in the roof. This is because the membranes leave some spaces between where the cables come though and cheeky birds can push their way into the roof under the panels. I now have some money and want to board out my attic, so approached them asking of they could come and put bird protection on the solar panels. I was told when they fitted them that they were responsible for maintenance of the roof and panels and that i was not to have other people touch them. So i went to them, and they are now sending me letters that sound like they are from a legal firm denying any responsibility for the birds and saying they dont offer a bird protection. A very unfriendly company who will sell you but after will do nothing for you what so ever. They have caused me huge stress and if damage happens as a consequence of water getting into the roof i could have tens of thousands of pounds of expense because i allowed them onto my roof. I would AVOID this company at all costs. Cowboys with LAWYERS a bad combination.
Izabela has been a delight to deal with. Very pleasant and dealt with all our queries and requirements for the sale of a property, very promptly. Thank you!

Réponse de A Shade Greener Maintenance (Solar)
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