assetzcapital.co.uk Avis 

1 310
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Prolonging the torture of getting our money back as investors - holding on to our money and no doubt they get good interest on this and the FCA do nothing to investigate. Awful company that has no eth... Voir plus

Noté 1 sur 5 étoiles

Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then i... Voir plus

Noté 1 sur 5 étoiles

40% reduction in my investment level, not able to withdraw money 11 months, cash withdrawal queue changed then changes again , default forecasts totally inadequate and grossly understated , managemen... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

As previous one star reviews have stated Assetz Capital have really left a lot of investors in the lurch. I knew the risks of P2P as I've previously been burnt by Lendy and Crowdstacker too. But AC se... Voir plus

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Assetz Capital is one of the UK's leading SME property finance lenders. Since 2013 we’ve supported developers and property investors to realise their business goals through development finance, bridging and commercial mortgages (£500k–£10m). We previously operated a retail investment platform, which closed to new investment in December 2022 and is now in run-off. Across the life of that platform, total capital and interest payments to investors have exceeded the original capital invested at an aggregate portfolio level, with returns averaging approximately 7% per annum. Online reviews may reflect experiences from both our current lending services and our retail investment platform.


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Tous les avis

(1 310)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really appreciated the simple

Really appreciated the simple, straightforward approach when I called with enquiry about my account. Very knowledgeable and empathetic approach, with honest advice. A really good experience.

31 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, very quick response which quickly told me just what i needed to know. Very happy and i recommend.

24 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Trouble logging in to account

Phoned because I had trouble logging in to my account. Whilst on I decided to ask a number of questions about my account and the interest I was earning. I was given very comprehensive explanations and I felt informed, valued and supported. Thank you.

16 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Wendy was extremely patient and…

Wendy was extremely patient and helpful, I was very confused about some of the aspects of the funding platform but she took the time and trouble to go through everything with kindness and consideration. Very impressed👍👍

11 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service provided giving me…

Excellent service provided giving me exactly what I needed.

10 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Hi David,
Thank you for taking the time to leave a review. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

A real person!

Very helpful customer service using the Live Chat facility. The agent connected to my laptop and walked me through the actions I needed to take. Very clear and succinct, not like so many others which are obviously bots. Thank you Wendy.

10 mars 2022
Avis spontané
Noté 4 sur 5 étoiles

Really good!

Really good!

I use manual investment, and it's really good. Assetz offers high rates, huge diversity, it's very quick to sell up, and withdrawals are more or less instant I've found. I think the reason is because they try to keep the platform slightly over-financed.

The 'downside', in my opinion is that there's just a little bit too much cash drag. It took me over a week to invest £1500.

8 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Received excellent telephone support…

Received excellent telephone support with a clear explanation of the current investment climate on the platform as well as how to withdraw uninvested funds.

8 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Hi Philip,
Thank you for sharing your feedback. We are delighted to hear that you had a 5-Star experience at Assetz Capital.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

Dawn was very kind and explained…

Dawn was very kind and explained everything I needed to know in detail

7 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Morning,
Thank you for sharing your feedback. We will pass on your kind feedback to Dawn.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

Newbie appreciates human helping hand ....

I'm new to AssetzCap and found the on-line interface less than intuitive, despite super-human efforts and quite a lot of experience with other P2P sites. Thank goodness humans have not been abolished! Ben was friendly, helpful, courteous, patient, direct and, above all, effective in directing me to where I wanted to be. What more could you ask?

4 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Thank you for taking the time to leave a review. We will pass on your kind feedback to Ben. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

The agent was human

The agent was human and able to answer my questions

4 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Morning,
Thank you for sharing your feedback. We are delighted to hear that you had a 5-Star experience at Assetz Capital.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

Straightforward and efficient assistance given

I found the agent to be helpful and clear. I was taken through the steps I'd requested with no difficulty

3 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Thank you for taking the time to leave a review. We’re glad to hear you have had a positive experience with us. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

Great service

The CoBrowser facility is excellent. To move monies from un-invested funds to cash account is not that intuitive. Sent a chat message and Wendy was able to show me onscreen

1 mars 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Hello,
Thank you for sharing your feedback. We are delighted to hear that you had a 5-Star experience at Assetz Capital.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

Excellent Customer Service

I spoke to Wendy for information regarding my investment. The service she provided was exceptional. Wendy was helpful, professional and friendly. She explained clearly all my options and helped me to navigate through the appropriate screens

17 février 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Thank you for taking the time to leave a review. We’re glad to hear you have had a positive experience with us. We will pass on your kind feedback to Wendy. Our Investor Team is always happy to help if you require assistance in the future.
Kind regards,
Assetz Capital

Noté 5 sur 5 étoiles

Assetz helpdesk enquiry with customer service operator Wendy

My enquiry was a bit complicated but Wendy was extremely helpfull. She called me back as promised to update me on progress and it was a pleasure speaking to her.

3 février 2022
Avis spontané
Logo de assetzcapital.co.uk

Réponse de assetzcapital.co.uk

Thank you for sharing your feedback. We are glad to hear that you had a great experience with us.
Kind regards,
Assetz Capital

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