Delighted with my boiler repairs, still 2 yrs warranty, rang in the morning and the engineer was in the area at 5pm…. Very kindly put me as an extra job… arrived fitted new part and was leaving me at... Voir plus
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Lisez les avis des autres
I placed a Warranty call on ATAG on Tuesday afternoon and by midday the next day an engineer turned up with the correct spare. ATAG kept me informed at all change points in the call on what next to... Voir plus
L'entreprise a répondu
We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Voir plus
L'entreprise a répondu
Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Coordonnées de contact
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
4,8
Excellent
5 k avis
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Réponse de ATAG Heating Technology UK Ltd
Dear Belinda Davenport
Thank you for your review and for choosing ATAG.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Best wishes
ATAG Heating Technology
Excellent product recommended by our…
Excellent product recommended by our plumber.economical accompanied by a long warranty.
28 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Clare Meakin
Thank you for your great feedback.
We’re pleased to hear your plumber recommended ATAG and that you’re happy with the performance, efficiency, and long warranty that comes with your boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Great boiler much quieter than old one…
Great boiler much quieter than old one more efficient.
Fitter was excellent
20 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Cath Jones
Thank you for your feedback.
We’re delighted to hear your new boiler is quieter and more efficient than your previous one, and that you were pleased with the installation service provided.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Well made boiler
Well made boiler, used for 2 years no issues.
Recommend fitted and services by our local plumber.
7 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear A Thomas
Thank you for your feedback.
We’re pleased to hear your boiler has been running reliably for the past two years with no issues. It’s also great to know your local plumber recommended and continues to service it. This will help maintain the lengthy warranty that comes with our i series of ATAG boilers.
We appreciate you taking the time to share your experience with ATAG.
Take care
ATAG Heating Technology
Very helpful customer service dept
Very helpful customer service dept. Quality product, and noticeable saving on gas. Very impressive all round.
20 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Roger Kellard
We’re delighted to hear you’ve found our customer service team helpful, we will pass on your sentiments to them.
It's great that you’re pleased with the quality of your boiler and the noticeable savings on gas usage.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
We really appreciate your kind comments and your support for ATAG.
Thank you for taking the time to review.
Take care.
ATAG Heating Technology
Boiler has had no issues since installation
Boiler has had no issues since installation approximately 12 months ago. Nice and quiet when in operation and much quicker at heating than my previous boiler. Both water and the central heating seem much more efficient
18 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Matthew Bland
Thank you for your great feedback. We’re pleased to hear your boiler has been running trouble-free since installation and that you’re enjoying the quieter operation and improved heating performance compared to your previous system.
It’s also great to know you’ve noticed increased efficiency with both your hot water and central heating.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Best wishes
ATAG Heating Technology
Atag and their agent are great to deal with
We where very pleased with the boiler installation and have been happy with the way it performs.
The service is excellent and we have total peace of mind with the warranty
19 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear GNS
Thank you for your kind feedback.
We’re delighted to hear you were pleased with the installation and that your boiler has been performing well.
It’s also wonderful to know our service and warranty give you complete peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We really appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Excellent warranty service from ATAG
Had a problem with my ATAG combi-boiler.
Excellent response and service.
I Reported a warranty problem on the ATAG website. Got a quick response from ATAG,they scheduled a service call immediately. Problem resolved in 2 working days from initial contact to resolution.
19 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Ross M
We’re pleased to hear you received a quick response after reporting the issue and that the warranty repair was arranged and resolved within just a couple of working days.
Providing prompt and efficient support is very important to us, so it’s great to know you were happy with the service you received.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your experience.
Many thanks.
ATAG Heating Technology
The boiler is super efficient
The boiler is super efficient, easy to use and has helped reduce my energy bills.
19 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Mrs Weir
Thank you for your feedback.
We’re delighted to hear you’re finding your boiler efficient and easy to use, and that it’s helping to reduce your energy bills.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We appreciate you taking the time to share your experience with ATAG.
Take care
ATAG Heating Technology
Very happy with the boiler simple to…
Very happy with the boiler simple to use and so far very reliable
18 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Mr Wilks
We’re pleased to hear you’re very happy with your boiler and that you’ve found it simple to use and reliable so far.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Many thanks
ATAG Heating Technology
I had an ATAG boiler installed a couple…
I had an ATAG boiler installed a couple of years ago on the recommendation of the company I have a boiler servicing contract with. It's the Econ 39 plus and it has just quietly done its job ever since, with barely a second glance from me. It does everything I need it to, which makes me happy!
15 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Dave Tarr
Thank you for your great feedback.
We’re delighted to hear your Economiser 39 Plus has been providing reliable, hassle-free performance since installation.
It’s exactly what we aim for — a boiler that quietly and efficiently gets on with the job while giving you complete peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.
We really appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Sometimes things can go wrong
Sometimes things can go wrong, but it is how this is dealt with that matters. When my boiler started leaking, ATAG arranged for a plumber to call and he visited promptly. But then, he completely disappeared from the radar, so Atag arranged for another plumber to attend.
What a difference. The latest plumber was polite, professional and very knowledgeable -fixing the problem on his first visit ..
8 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Geoff M
Thank you for your feedback.
We’re sorry the initial experience with our Warranty Partner did not go as smoothly as it should have, but we’re pleased we were able to arrange an alternative engineer quickly.
It’s great to hear the issue was then resolved professionally and on the first visit by the attending engineer.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate your understanding and your comments, as they help us continue to improve the service we provide.
Many thanks
ATAG Heating Technology
Réponse de ATAG Heating Technology UK Ltd
Dear Garry Brasher
Thank you for taking the time to review your ATAG boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Warm regards
ATAG Heating Technology
Efficient and Quiet boiler.
We are a household of two adults aged 60+. The ATAQ boiler completely suits our needs. We can regulate the hot water on a timer to our needs as we dont require constant hot water. The ATAQ boiler is effeient, quiet and easy to operate. The company customer care is very good and its great to know there are a team of dedicated technicians ready to help and advise when and if theres a problem. We've had the boiler serviced after 12 months, which is essential to do and we've had no problems at all with it. However its good to know that the back up from ATAQ is there if required. All in all very impressed with the company and brand
15 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Michael Schorah
Thank you for taking the time to share such detailed feedback.
We’re happy to hear your ATAG boiler suits your household’s needs so well and that you’re finding it efficient, quiet, and easy to operate.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s great to know the timer controls for hot water are helping you manage usage in a way that works best for you.
We’re also pleased to hear you’ve been happy with the customer care and support available from our technical team, along with the servicing experience.
Regular servicing is an important part of keeping the boiler performing at its best, so it’s wonderful to know everything has been running smoothly.
Thank you again for your kind comments and for choosing ATAG.
Best wishes
ATAG Heating Technology
Perfect
Had this boiler fitted 2 years ago. It’s easy to use and I link it to hive so I can remotely change the temperature. Nice and cosy when I get home from work.
It is so quiet too.
It has a brilliant warranty as I get it serviced yearly.
I would highly recommend it
15 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Julie
Thank you for your fantastic feedback.
We’re so pleased to hear you’ve been happy with your boiler over the past two years and that you’re enjoying the convenience of controlling it remotely through Hive.
It’s great to know you appreciate the quiet operation, ease of use, and added peace of mind from the warranty and annual servicing.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Excellent efficiency …
The new boiler is far more efficient than our old boiler, the house is a lot warmer than it used to be but we use a lot less gas.
15 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Mrs S
Thank you for your feedback.
We’re delighted to hear your new boiler is delivering improved efficiency while keeping your home warmer and using less gas.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s great to know you’re seeing the benefits of the upgrade, and we appreciate you taking the time to share your experience with ATAG.
Many thanks
ATAG Heating Technology
Great Service
15 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Steven
Thank you for your review and for choosing ATAG.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Best wishes
ATAG Heating Technology
Imran arranged a part & delivered it (…
Imran arranged a part & delivered it ( out of hrs ) above & beyond his job . Excellent service & great guy . 100% recommended
14 mai 2026
Avis spontané
Réponse de ATAG Heating Technology UK Ltd
Dear Mr & Mrs Cooper
Thank you for your fantastic feedback.
We’re delighted to hear Imran (your local Product Sales Manager) went above and beyond to arrange and deliver the part out of hours.
Providing excellent service is something we take great pride in, and we’ll be sure to pass your kind comments on to him.
Thank you for your recommendation and for taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
We were hearing a rumbling noise from…
We were hearing a rumbling noise from our boiler.
We rang ATAG and they sent an engineer round.
He was very friendly and very knowledgeable, but as is sometimes the case, our boiler did not make any noises!
He made a few adjustments, and stayed for quite a while to see if everything was OK.
We would really recommend him and of course ATAG
PDK
13 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear Mr Keating
Thank you for your kind feedback.
We’re pleased to hear our engineer was friendly, knowledgeable, and took the time to thoroughly check everything for you.
We understand intermittent noises can sometimes be difficult to reproduce during a visit, so it’s great to know the engineer stayed to monitor the boiler and make adjustments to help resolve the issue.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate your recommendation and your support for ATAG.
Best wishes
ATAG Heating Technology
Low costs, very easy and rock solid - whats not to like
When my last boiler became unreliable I asked my gas service engineer which brand he recommended. He suggested ATAG and although I had not come across them before I went with his suggestion. Installation seemed straightforward and setting up the heating controls using the tado app was easy. Overall my gas costs have reduced by a third in the last 2 years and the unit is quiet efficient and light years ahead of my previous worcester boiler. Keeps the house at a good temperature, heats fast and always have plenty of hot water available. A great purchase and thoroughly recommended.
8 mai 2026
Réponse de ATAG Heating Technology UK Ltd
Dear customer
Thank you for taking the time to share such a detailed review.
We’re delighted to hear your engineer recommended ATAG and that you’ve been so pleased with the performance of your boiler over the past two years.
It’s fantastic to know you’ve seen a significant reduction in gas costs, while also enjoying fast heating, reliable hot water, and quiet operation.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also pleased the installation and setup with the tado app were straightforward.
Thank you for your recommendation and for choosing ATAG.
Best wishes
ATAG Heating Technology
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