I’ve had a great experience from start to finish. Derek has been amazing and really made the process easy - would recommend and definitely use again!

⭐⭐⭐⭐⭐ Outstanding customer service – Highly recommended! ⭐⭐⭐⭐⭐

I rarely leave reviews, but Rhianno and the team at Attic Storage truly deserve one.

From my very first enquiry, Rhianno was incredibly friendly, professional, and genuinely cared about understanding our situation. Rather than offering a standard package, she took the time to find the best solution for our needs and provided a very competitive quote.

Compared with other self-storage companies such as Big Yellow Storage and Safestore, Attic Storage offered a much more personalised service at a significantly better price. They were also willing to provide a special offer that really helped our business during a difficult time, which we genuinely appreciated.

The reception team has always been welcoming, responsive, and quick to help whenever we needed deliveries received or items collected. Their service has consistently exceeded our expectations.

To be honest, using Attic Storage doesn't just feel like renting a storage unit. It feels as though you have a personal assistant looking after your deliveries and logistics, without the additional cost. That level of customer care is very rare these days.

A special thank you to Rhianno. She is an exceptional Site Manager, and I honestly can't imagine receiving better customer service anywhere else. Her kindness, professionalism, and willingness to go the extra mile made a real difference to us.

I would highly recommend Attic Storage to anyone looking for excellent service, great value, and people who genuinely care about their customers.

Thank you again, Rhianno, Ihsan and the entire Attic Storage team!

The new Bermondsey branch have been very helpful I got 6 weeks for free the staff are lovely the facilities are great I’d defo recommend!! And I can access 24hrs

My experience with attic has been perfect big thank you to Mark Martin Carl James all made my experience easy and stress free will definitely use them again and recommend attic to family and friends

Really friendly staff (Marco), helped me through the whole process despite the fact I’d managed to mess up the online booking. Very friendly and helpful, would use this location for storage in London again.

Very friendly people highly recommended

So nice staff and explain everything.

The staff are amazingly excellent in terms of customer service. Shah is one of the staff members that is really brilliant about everything, especially when attending to customers.

A very positive experience from start to finish. I booked on the day and the online check-in process took less than 10 minutes and was straightforward to complete. I was particularly impressed that there were no nuisance sales calls afterwards, which made the whole process feel professional and customer-focused.

On arrival, I was offered a coffee during check-in, which was a nice touch. The staff were excellent throughout – Marco at the reception desk was welcoming, helpful, and efficient, while Jacob was great to deal with on the phone and answered all my questions clearly.

The app was easy to use, making access simple without any fiddling around with padlocks or having to purchase one separately. Everything felt modern and convenient.

I was also pleasantly surprised to receive a very useful £20 voucher that I could spend in-store, which was an unexpected bonus. Moving my boxes in was quick and hassle-free.

Overall, excellent service, friendly staff, and a smooth customer experience. I would happily recommend them.

Derek was really helpful, even when it was coming to closing time, he still did everything he was meant to do for me. And he made sure I got everything I needed.He got the man+van for transportation who was also very helpful he really went extra mile.

Really friendly staff and explain all costs involved and when payments will be taken and also really helpful when I wasn’t sure of size of unit

Big thank you to the staff at Staples corner, Rhiannan, Maria, Ess. Very professional , polite, and very helpful helping mento find the right storage space. Very happy with the service and very clean Storage unit.

Just tried to get an idea / approx / ballpark monthly 6-12 months on 20 sq ft unit , couldn’t even give me a cost !!!! Unbelievable

The space (New Southgate) is immaculately clean and well organised and the staff - Angela and Gareth were very welcoming and helpful. The unit was a very good price. The welcome voucher to buy moving boxes etc and the coffee were a bonus. I’d definitely recommend.

The experience was brilliant and the service received from Marco at the Harrow site was second to none. Thank you Marco. Absolute pleasure to do business with you.

I had a lovely experience with Attic. Rhiannon, Maria and Ess all provided an easy check in process, being really helpful throughout the whole thing. After spending the last 12 years moving things around to different storage units, I have to say that these are the best so far.

Great customer service received from the members of staff

Excellent experience dealing with the team at Staples Corner - Rhiannon and Maria in particular were extremely patient and helpful in dealing with my many queries.
Maria talked me through access via the app which is very straightforward and convenient.
Very happy with my spacious storage unit, which is in a new and exceptionally clean and tidy building.

Marco was friendly and very informative about how Attic works. He explained everything concisely and simply. Thank you!

Excellent experience dealing with the team at Staples Corner - Rhiannon and Maria in particular were extremely patient and helpful in dealing with my many queries. Maria talked me through access via the app
which is very straightforward and convenient. Very happy with my spacious storage unit, which is in a new and exceptionally clean and tidy building.