HomeLoft Australia Avis 130

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

These glass blown pitchers are absolutely stunning & their size is amazing. Postage took a little while but well worth the wait. If you’re looking for a pitcher that has thick glass, holds 2 litres ve... Voir plus

Noté 5 sur 5 étoiles

Found exactly what I needed and although shipped from overseas the updates were frequent and the item was delivered on time.The sheets are top quality and even better no plastic wrapping , delivered i... Voir plus

Noté 4 sur 5 étoiles

I purchase a Crockpot Classic Slow Cooker for $152.51 from a website that appeared Australian based. The item took 20 days to arrive. Unfortunately the plug cannot be used in Australia. The plug... Voir plus

Noté 1 sur 5 étoiles

HomeLoft Australia is a bizarre on-line seller. After CHECKING TRUST PILOT, they were positively reviewed. NOTHING COULD BE FURTHER FROM MY EXPERIENCE. I ordered an expensive Hans Holbein print from... Voir plus

L'entreprise a répondu

3,8

Bien

TrustScore 4 sur 5

130 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good Options.

To finally find a tap that not only fits the Hamptons style but also short enough to open our plantation shutter's was a miracle and HomeLoft had two styles that fit what we were looking for.

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank You

Thank You. your shipping service was super fast and excellent. I am
Looking forward to using my Apple peeler

21 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

Delivered but damaged

Item was delivered promptly and updates on the delivery were provided regularly. However, the item was broken. It should of been labelled better ("FRAGILE ") to prevent damage.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Product still available in Australia

Its an amazing product that I was told you could no longer buy in Australia by a representative from a Carpet Call store & I was so pleased to be able to acquire on line as no other product cleans up from a young puppy's mishaps to Red wine stains on carpets & rugs.

30 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Scam company. They pretend to be Australian - I ordered an appliance and they shipped me an appliance for the US that won’t work here. Won’t accept the return - unless I pay hundreds of dollars to ship it to the US. From other reviews they do this regularly. Do not purchase from this company.

17 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company

Do not order from this company. They are appalling. I ordered from homeloft AU and they sent me an appliance that is for the US…not fit to use here in Australia. They said I could return it - but to the US and costing me hundreds of dollars. This is unconscionable conduct.

17 septembre 2025
Avis spontané
Logo de HomeLoft Australia

Réponse de HomeLoft Australia

Hi Anna,

We sincerely apologize for the inconvenience you've experienced with your order.

We take your concerns about product compatibility and the returns process seriously. I’ve sent a follow-up to your registered email address and kindly ask that we continue the conversation there to ensure a smooth and timely resolution.

Your patience is truly appreciated, and we’re committed to resolving this matter as quickly as possible. We hope to earn back your trust and serve you better in the future.

Warm regards,
HomeLoft

Noté 5 sur 5 étoiles

Clock

There were some transport issues with my order but Homeloft promptly and professionally resolved them and as a result have provided a full refund so I would be more than happy to deal with this company in the future

26 juin 2025
Avis spontané
Logo de HomeLoft Australia

Réponse de HomeLoft Australia

Hi Heather,

We’re truly sorry for the inconvenience caused by receiving a damaged product. We’re reviewing our processes to prevent this from happening in the future.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
HomeLoft

Noté 1 sur 5 étoiles

SCAMMERS!!! BUYER BEWARE!

Faulty product arrived, asked for a refund but first I needed to prove it was faulty and then this painful back and forth customer service where they’re trying to offer me a replacement but I’ve said no. Looks like I’ve been duped and these guys are complete scammers. Do not buy from this company, they are not even based in Australia which they are claiming to be.

26 juin 2025
Avis spontané
Logo de HomeLoft Australia

Réponse de HomeLoft Australia

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
HomeLoft

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