This company website advertises as an Australian company IT’S NOT!! The bench I ordered was supposed to take only a week and now the company has farmed out my $349 bench to an overseas company now acc... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
These glass blown pitchers are absolutely stunning & their size is amazing. Postage took a little while but well worth the wait. If you’re looking for a pitcher that has thick glass, holds 2 litres ve... Voir plus
Found exactly what I needed and although shipped from overseas the updates were frequent and the item was delivered on time.The sheets are top quality and even better no plastic wrapping , delivered i... Voir plus
I purchase a Crockpot Classic Slow Cooker for $152.51 from a website that appeared Australian based. The item took 20 days to arrive. Unfortunately the plug cannot be used in Australia. The plug... Voir plus
L'entreprise a répondu
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice Mirror
Loved it easy to use and cordless
The baking dish arrived within the 10…
The baking dish arrived within the 10 day period. I’ve used it twice and it seems to be very good quality dish. But I’m not a professional baker
product exactly what I wanted
Very easy and product delivered on time and we were after
Great supplier communication
Fairly reasonable delivery time, great communication in between, and v happy w final product!!!
Great product
Good quick service…
Items were dispatched quickly and arrived in good condition after travelling across the world.
Great product
Great product a little slow with delivery but it was at the same time as Black Friday sales and the Christmas rush
Don't buy they employ tactics to prevent returns for faulty goods
I purchased an electric pencil sharpener for $AUD288.35. I thought I was purchasing from an Australian site. After waiting for 17 days for it to arrive it was broken and will not work. Sent photos, break is obvious, now they wish me to return it to US to obtain a refund. Will cost me $67 to post. Offered me 30% of purchase price as settlement so I can pay 70% for the inconvenience of receiving a broken item from them. They didn't see this as a bazaar idea. They have Australian office and will discard the damaged product but will accept return there. No commonsense and no customer service. Avoid them.

Réponse de HomeLoft Australia
Great products and delivery times
Products on offer are unique, quality is excellent. Delivery was quick. Very satisfied
Great product, trouble-free transaction. :)
In truth, the whole experience was uneventful! Just the way I like it.. I found the goods I needed and what was delivered was exactly what was promised. The quality is high and I have the first batch nearing the bottling stage now. Shipment from the US (of course) took a little while, but was well within my expectations. Overall a great experience and a great product. :)
I am extremely happy with the quality…
I am extremely happy with the quality of the product. The delivery time was also quite reasonable, given that the product was coming from the USA to Australia. Tracking information was very accurate and updates were received on a regular basis.
Found this hard-to-acquire dishwasher…
Found this hard-to-acquire dishwasher rack repair compound via Home Loft Global. Item arrived as advertised and requested. It took a while to arrive and tracking information was a little confusing but happy with the process as a whole. Would use again.
Website pretending to be Australian
Website pretending to be Australian. Head office is inda. I’m still waiting a response regarding my cancellation. It’s been two weeks. Their phone rings out and they do not respond to emails. Avoid this website at all costs. Have put in a charge back request through my bank.

Réponse de HomeLoft Australia
Deceptive title.
Despite the company being named AU Homeloftglobal the company is based in India - the name is deceptive with the AU which is code for Australia and therefore misleading.
Secondly, I complained about the cost of one of your electrical items being about 50% more expensive.
You state in your reply that you factor into account local supply and demand/shipping costs etc.
Why would anyone buy a heavy grill from you if they have to pay for shipping plus customs fees from India at huge expense? And what if the item has to be returned? Also do you dispatch items to Australia with the relevant plug/electrical attachments for Australian homes?
I'd love to know.
Also, your demand and supply argument is ridiculous. The market dictates the price accordingly and if you can't at least match local prices you won't be selling much.

Réponse de HomeLoft Australia
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







