I have been trying to return these jeans since the 07/08 and have been getting radio silence. The jeans I ordered looks nothing like the image advertised and the sizing is so off from the last ti... Voir plus
L'entreprise a répondu
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Love the jeans, motel is the only brand i own, however the sizing is extremely inconsistent, which made it hard for me to purchase more !! (although i still ended up buying more) i’m just trusting tha... Voir plus
L'entreprise a répondu
I now have 3 pairs of the same size and type of jeans in different colours, i have loved them in the past and hence purchased more. However, one of the pairs I’ve received is clearly not the same fit... Voir plus
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I can’t recommend Motel Rocks highly enough! Their clothes are fantastic quality at really affordable prices, and their service is always quick and efficient. I’ve never had a single problem wit... Voir plus
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3,1
Moyen
309 avis
Demande des avis aux clients
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Different Lengths are Brilliant!
Quick shipping, great product and love the different leg lengths.
2 août 2026
Réponse de Motelrocks
Hi Olivia, thank you for leaving a review. I am so pleased to hear that you have been happy with the lengths available in our jeans and I hope to see you shopping with us again!
Motel x
Top colour was not near the colour…
Top colour was not near the colour advertised (maybe you digitally enhance the pics)…. Not worth the money at all.
2 août 2026
Réponse de Motelrocks
Hi Maree, I am very sorry to hear that you have not been happy with your item and this feedback regarding the colour will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Bad customer service and doesn’t match images
I have been trying to return these jeans since the 07/08 and have been getting radio silence.
The jeans I ordered looks nothing like the image advertised and the sizing is so off from the last time I ordered from here.
I am incredibly disappointed and will not order again from here as now it’s been made clear the return policy is a scam and I have lost $130 NZD.
2 août 2026
Réponse de Motelrocks
Hi MJ, I am sorry to hear that you have not been happy with your order and your feedback will be passed on to the relevant team. Please be aware that we advise to allow 24-72hrs for a response via email and an advisor will be in touch with you as soon as possible.
Motel x
I’m actually obsessed with your…
I’m actually obsessed with your clothes. The quality is soooo good!!!! I will be buying again!!!
31 juillet 2026
Réponse de Motelrocks
Hi Bella, thank you for leaving us a review. I am so glad to hear that you love your order and I hope to see you shopping with us again soon!
Motel x
Motel literally rocks
The Quality is really great, the jeans are a really great fit and the overall vibe is super lovely!
3 août 2026
Réponse de Motelrocks
Hi Marlow, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and I hope to see you shopping with us again!
Motel x
Réponse de Motelrocks
Hi Zoe, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the service provided - I hope to see you shopping with us again!
Motel x
Great Jeans
Good quality Jean that fit really well and the dark denim works both casual and dressed up. Delivery was really quick too!
31 juillet 2026
Réponse de Motelrocks
Hi Jodie, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Love the jeans
Love the jeans, motel is the only brand i own, however the sizing is extremely inconsistent, which made it hard for me to purchase more !! (although i still ended up buying more) i’m just trusting that they will end up moulding to me !!
27 juillet 2026
Réponse de Motelrocks
Hello, I am sorry to hear that you have experienced an inconsistency with the sizing of your jeans - please make sure to reach out to the customer service team so that they can take a look into this further for you. I apologise for any inconvenience caused.
Motel x
So quick with order and delivery!
30 juillet 2026
Réponse de Motelrocks
Hi Nicole, thank you for your review. I am so pleased to hear that you have been happy with the delivery service provided and I hope to see you shopping again soon!
Motel x
Amazing jeans!
30 juillet 2026
Réponse de Motelrocks
Hi Olivia, thank you for your review. I am so pleased to hear that you have been happy with your jeans and I hope to see you shopping with us again!
Motel x
Réponse de Motelrocks
Hi Samantha, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Very quick delivery.
26 juillet 2026
Réponse de Motelrocks
Hi Tracey, thank you for leaving a review. I am glad to hear that you have been happy with the delivery service provided and I hope to see you shopping with us again soon!
Motel x
they have changed there sizing
they have changed there sizing, they dont fit the same as my current pair and looked diffrent from the image
28 juillet 2026
Réponse de Motelrocks
Hi Phoebe, I am very sorry to hear that you have experienced a discrepancy with the sizing - please make sure to reach out to the customer service team so that they can take a further look into this for you. I apologise for any inconvenience caused.
Motel x
Réponse de Motelrocks
Hi Bridgette, I am sorry to hear that you have not been happy with your item and your feedback regarding this will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Nice jeans, average quality
I bought a pair of jeans for around $160 NZD all up and for the price you pay the quality doesn’t match. The overall fit of the jeans is really nice and they look great, but the denim is thin, feels cheap and has started to pill after the first wash.
20 juillet 2026
Réponse de Motelrocks
Hi Diva, thank you for your feedback on the jeans you have received - I am sorry to hear that you have not been completely happy with the quality and this will be passed on to the relevant teams. If you have experienced an issue with the material after washing please reach out to the customer service team so that they can help out. I apologise for the inconvenience caused.
Motel x
Réponse de Motelrocks
Hi Marie, thank you for leaving a review. I am glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
Réponse de Motelrocks
Hi Abby, I am sorry to hear that you have not been completely happy with your product and your feedback regarding the colouring will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
Réponse de Motelrocks
Hi Stephen, thank you for leaving a review. I am glad to hear that you have been happy with the service provided and I hope to see you shopping with us again!
Motel x
I now have 3 pairs of the same size and…
I now have 3 pairs of the same size and type of jeans in different colours, i have loved them in the past and hence purchased more. However, one of the pairs I’ve received is clearly not the same fit as the previous jeans despite being the same size, I’m very disappointed.
21 juillet 2026
Réponse de Motelrocks
Hi Taylah, I am very sorry to hear that you have experienced a discrepancy with the fit of your new jeans - please make sure to reach out to the customer service team so that they can take a look into this for you. I apologise for the inconvenience caused.
Motel x
easy to use
easy to use, come in a week and the quality is good! sizing is a little off tho the dress i got had a very small arm hole and i struggled to get into it but fit everywhere else
22 juillet 2026
Réponse de Motelrocks
Hello, thank you for your review. I am sorry that you have had trouble with the sizing of your item and this feedback will be passed on to the relevant team. I am glad to hear that you have been happy with the quality and delivery service provided and I hope to see you shopping with us again!
Motel x
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