Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

AUDIBEL HEARING simply cannot be beat‼️‼️ years ago when i realized i needed hearing aids, i believe i called because of the free hearing test. monica called me back to go in & talk abt the results.... Voir plus

Noté 3 sur 5 étoiles

I bought a pair several years ago. Paid fortune at the time. Around 6k. They did not isolate voices as promised. Went to Costco and got Jarbra. For 1,500. They out preformed the Audible in every way.... Voir plus

Noté 1 sur 5 étoiles

Bought Audibel Vitality at hearing specialist after hearing test about 12 months ago. Have made many visits to specialist to correct problems. The product info says that there is means of suppressing... Voir plus

Noté 1 sur 5 étoiles

Not worth 1 Star rating They don't fit right The Bluetooth function is a joke no volume adjustment I'm allergic to the casing materials Only background noise in restaurants and outside Can'... Voir plus

À propos de l'entreprise

  1. Magasin d'appareils auditifs
  2. Pharmacie

Informations provenant de diverses sources externes

Audibel is a Starkey Hearing Technologies brand. Recognized across the globe as a premier provider of hearing healthcare, Starkey Hearing Technologies is the only major manufacturer that is privately held and American-owned in its industry. At Audibel, we know the importance of hearing because we see how it impacts people every day. Helping people hear better is all we do. It's all we've ever done. Hearing is our passion, our focus and our purpose. From our training to our people to our products to our offices, we go to great lengths to ensure excellence is in everything we do – so you can be confident you'll get the service and solutions needed to make a real and lifelong difference.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Michael Sisskind is just the best

Michael Sisskind is just the best. I have two other pair of hearing aids and both experiences were terrible. Michael did the testing and recommended hearing aids for me. They weren't the most expensive, as the other people told me I had to have. Michael explained the benefits of different brands. A few days later I got my hearing aids. What a fantastic experience. I love them. Michael suggested the rechargeable ones. Thank you so much. No more batteries to deal with. Best thing I have ever done. Michael asks questions and listens to what my concerns are. He is the best. Thanks Michael. I will never go anywhere else.

11 février 2020
Avis spontané
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Réponse : Audibel

Hi Joan,

Thank you for sharing the positive experience you have had with your hearing professional. We are so proud of the professionals who fit Audibel hearing aids. They are always up to the challenge to make sure their patients are satisfied by hearing and living better!

Sincerely,
Audibel

Noté 3 sur 5 étoiles

Mixed feelings

I have mixed feelings about my hearing aid experience. It has now been about a year since I was examined and fitted for my aids. I have no complaints about the initial process, though there was a bit of delay in the delivery of the aids. I suppose they have worked as well as I could have expected, though adjusting is somewhat cumbersome.
When deciding which model to choose, I was persuaded by the Audibel rep. to go with one that requires replacement batteries, rather than a rechargable model. Replacements are not inexpensive and I have found that they don't last that long, regardless of the amount of time I actualy use them.
Most bothersome is the fact that the Thrive feature is problematic. Any time there is an update, my aids no longer connect to Thrive. The process of re-connecting to Blu-tooth is multi-step and sufficiently complicated that I usually end up calling headquarters to walk me through it. And the Blu-tooth/Thrive feature added considerable expense. Until I reconnect, all the neat Thrive features are unavailable to me.

28 janvier 2020
Avis spontané
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Réponse : Audibel

Hi Richard,

Thank you for sharing your thoughts with us. Comments and concerns shared by Audibel hearing aid users are fantastic feedback to allow us to keep delivering products that meet the needs of users such as yourself.

We’re sorry to hear about your frustrations and we will use your feedback to improve our products and service. We are aware of the Thrive App connectivity issues and are working diligently to resolve them.

You are taking all the proper steps by continuing to work with your Audibel hearing care professional and working with our mobile support team. We know that the professionals who fit and work with Audibel hearing are the best in the business and will welcome the challenge to help you not only hear better but live better.

We are committed to driving the best hearing aid quality and performance.

Sincerely,
Audibel

Noté 5 sur 5 étoiles

Great Experience…

I think Michael did an excellent job with fitting and teaching about my hearing aids. He is professional.

24 janvier 2020
Avis spontané
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Réponse : Audibel

Hi Linda - that is fantastic to hear - thank you for sharing your Audibel hearing experience with us! Sincerely, Audibel

Noté 1 sur 5 étoiles

These people need a confident office…

These people need a competent office manager. They have two offices and can't seem to get anything straight between them. One of them can't even give directions to their office. Wasted an entire day trying to pick up hearing aids that were paid for already. Looking somewhere else now;

21 janvier 2020
Avis spontané
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Réponse : Audibel

Hi Karl, We regret to hear you’ve had a poor experience. We encourage you to contact our hearing care coordinators to further assist you. The number is 888-267-1753. Thank you for taking the time to share your feedback. Sincerely, Audibel

Noté 2 sur 5 étoiles

Long wait for repairs

Within a couple of weeks one of my new hearing aids was not working properly. It would turn on and off. I returned it for repair on January 30 and I have yet to have it returned.

16 janvier 2020
Avis spontané
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Réponse : Audibel

Hi Leslie,

Thank you for sharing your thoughts with us. We’re sorry to hear about your frustrations and we will use your feedback to improve our products and service.

We recommend continuing to work with the hearing care professional that sent your device to us to provide you with a repair status.

Comments and concerns shared by Audibel users are fantastic feedback to allow us to keep delivering products that meet the needs of users such as yourself and we thank you for that.

We are committed to driving the best product performance and quality.

Sincerely,
Audibel

Noté 5 sur 5 étoiles

staff is wonderful

staff is wonderful...make learning about the hearing aids easy. prefer that you have an appointment, but as a walk-in you are welcome.

14 janvier 2020
Avis spontané
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Réponse : Audibel

Thank you for the wonderful review, Cathy! Your comments inspire us to deliver the best hearing aids and service!

Noté 4 sur 5 étoiles

The hearing aides are great

The hearing aides are great. The Thrive app that pairs with it, not so much. Like the features of pairing to phone for calls, movies, and music. Would like to have more volume control when it comes to the music. Working with the Dr. on adjusting the tones, the highs and lows has been great to get the best use if the aides.

14 janvier 2020
Avis spontané
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Réponse : Audibel

Hi Allen,

Thank you so much for sharing your experience with us! We are so happy you are pleased with your Audibel hearing aids!

Also, thank you for sharing your feedback regarding connectivity - We are sorry to hear you are experiencing issues. We'd like to see if we can help with the problems you are having, so please contact us at mobile_support@starkey.com at your earliest convenience. Thank you!

Sincerely,
Audibel Hearing

Noté 5 sur 5 étoiles

What a treasure in Ft Myers!

My hearing impaired husband had a hearing test today, performed by Teresa in the Ft Myers office. She was knowledgeable, professional and took her time in explaining the importance of wearing hearing instruments.
During the testing process, Teresa was unaware I fit hearing instruments before I retired. She was thorough in her testing, evaluation and explanation. Thank you Teresa. Audible has a treasure in Ft Myers!

3 octobre 2019
Avis spontané
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Réponse : Audibel

Hi Gaytha, We are incredibly grateful that you took the time out of your day to leave us this note!

Noté 5 sur 5 étoiles

I wear Via Ai hearing aids from Audibel…

I wear Via Ai hearing aids from Audibel and I absolutely love them. Having them stream my phone calls to my hearing aids makes talking on the phone very clear. I can adjust my settings on my phone. The sound quality is terrific. Highly recommend!

16 septembre 2019
Avis spontané
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Réponse : Audibel

Thank you for the wonderful Via Ai hearing aid review! Happy to hear you are enjoying the product, Tim!

Noté 5 sur 5 étoiles

Best technology in the industry and the…

Best technology in the industry and the only American owned and operated hearing aid company out there! Plus a lifetime of service. They can’t be beat!

14 septembre 2019
Avis spontané
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Réponse : Audibel

Hi Sarah, Thank you for taking the time out of your day to leave us such a nice note! We are happy you are part of the Audibel family! :-)

Noté 5 sur 5 étoiles

I’ve been in the business for 29 years!

I’ve been in the business for 29 years! I have used most of the larger high end hearing aid manufacturers in the business yet Starkey/ Audibel was my top choice.
In 2002 I signed with Audibel full time and for very important reasons.
First, the technology is by far the best in the business! Clarity, speech in noise and comfort when wearing
Second, customer service, audiology is by far the very best in the business 10 fold.
Third, the support and family type atmosphere with Audibel partnerships is the only thing like it in the country which is so important for the patient experience as well as ours ! I can go on and on!

12 septembre 2019
Avis spontané
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Réponse : Audibel

Hi Ken, Thank you for taking the time out of your busy day to provide us with your wonderful review! :-)

Noté 5 sur 5 étoiles

I have been in the Audibel network…

I have been in the Audibel network since the beginning in Oct 2000!! I can look back at the last, almost 20 years and have never regretted my decision to join this network! If you are part of the Audibel family, you will have a multitude of support and knowledge to grow your practice!

11 septembre 2019
Avis spontané
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Réponse : Audibel

Hi Robert, Thanks for the wonderful words! We can't do what we do best without our Audibel customers!

Noté 5 sur 5 étoiles

Dependable Sound Quality!

Dependable Sound Quality!

Audibel has the most dependable sound quality and the best Charger for Lithium Ion Re-chargeable hearing aids.

9 septembre 2019
Avis spontané
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Réponse : Audibel

Thank you, Scarlet!

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