Audrey's Avis 

242
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some chocolates to enjoy on our first cruise. I picked a mixture of coffee, orange marzipan, coconut and ganache in the 'pick your own' category. I can honestly say they were some of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Usine de chocolat
  3. Chocolatier

Écrit par l'entreprise

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(242)

173 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good Quality love the little boxes feels a real treat

Appreciated advice order would be late due to the hot weather

28 mai 2026
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Réponse de Audrey's

Dear Elaine,

Thank you for your kind review. We’re delighted you loved the little boxes and that they felt like such a treat. We really appreciate your understanding regarding the delay caused by the hot weather, and your patience is truly valued.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Beautifully presented candies and they…

Beautifully presented candies and they were very tasty. They were so pretty I almost didn’t want to eat them but I did. The Turkish delight was lovely very different, thank you for a lovely experience.

29 mai 2026
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Réponse de Audrey's

Dear Heather,

Thank you for your lovely review. We’re so pleased you enjoyed the chocolates and the Turkish delight.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

High quality products

It is always lovely to shop at Audrey's, it is a high class establishment offering beautiful delicious products in an ever increasing 'naff' world, their coconut ice is the most delicious I (and my mum) have tasted!

2 juin 2026
Avis spontané
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Réponse de Audrey's

Dear Emma,

Thank you so much for your lovely review. We’re so please to hear that you enjoy shopping with us and that our coconut ice is such a favourite for both you and your mum.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Product is amazing

Product is amazing, delivery is on time

26 mai 2026
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Réponse de Audrey's

Dear John,

Thank you very much for your kind review!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

The most elegant customer service and…

The most elegant customer service and delivery to my daughter for her birthday. She described the chocolates as looking too good to eat, but when she did they were delicious. Thank goodness for local small businesses with heritage and discernment like Audrey’s.

12 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Emma,

Thank you so much for your lovely words. We’re delighted to hear your daughter enjoyed her birthday chocolates. We’re so grateful for your support of Audrey’s and for appreciating the care, heritage and discernment behind what we do.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Chocolate is the finest on the market!

Easy to order your favourites and quick delivery. The chocolate is the best for me I had to order caramels in different varieties. I ate them within a few days they were so good! It is the finest tasting chocolate I have had and I have tried lots! Many thanks!

11 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Marion,

Thank you so much for your wonderful review!

We're so happy yo hear you enjoy the taste of our chocolates, that's what makes it all worth it!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Delicious

Good, prompt service. Delicious high quality rose and violet creams. I will definitely be ordering more.

8 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Andrew,

Thank you so much for your lovely review!

We're so pleased to hear you enjoy our Rose & Violet creams.

We'll be happy to have you back,

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Audrey's have the best Fondant Creams ever.

Audrey's have the best Fondant creams ever - I especially love the Plain chocolate Apricot & Pineapple Flavours but I also love the Plain & Milk Blackcurrant, Coconut, Strawberry, Raspberry, Orange, Lemon, Lime & the Milk choc Sea Salt Caramel Truffle - I used to buy them from Fortnum & Masons but there was about 12 in the box that I didn't like so with Audrey's you can pick all the ones you love which is great. I used to prefer Creams not Fondants and I didn't expect to like them the first time I bought them but out of all the Creams & Fondants I buy Audrey's are definitely my FAVOURITE. I would recommend to anyone to try them you won't be disappointed.

1 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Jane,

Thank you so much for taking the time to write such a lovely review. It's so wonderful to hear how much you enjoy our Fondant Creams.

It’s great to hear that being able to choose only the flavours you love makes all the difference, and we’re so pleased that Audrey’s has become your favourite. We really appreciate you giving them a try, especially as they weren’t what you would normally have chosen, and we’re pleased that they won you over.

Thank you again,
The Audrey's Team

Noté 5 sur 5 étoiles

Fantastic 5*

17 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Sam,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

A totally delicious product

A totally delicious product, beautifully packaged and presented. Would thoroughly recommend.
The quality of the chocolate is excellent as are the fillings.

1 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Anthony,

Thank you so much for your wonderful review,

We're so glad to hear you enjoy the whole Audrey's experience; from the packaging down to the chocolate it's self.

Thank you,
The Audrey's Team

Noté 3 sur 5 étoiles

I absolutly adore Mango

I absolutly adore Mango, one of my all time favourite fruits...so I ordered the box of all mango chocolate for myself, not to share!!!!!!..... I'm sorry to say I wasn't keen on the flavour and in my opinion they were not very "mangoy". I did, however, eat them all myself. Since I found Audrey's I've bought quite a few of your lines and always been very satisfied.......I'm so sorry to tell you this.

4 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Audrey,

Thank you so much for taking the time to leave us this honest review. We’re pleased to hear you’ve enjoyed so many of our other chocolates, and we really appreciate your continued support of Audrey’s.

We’re so sorry to hear that the mango flavour wasn’t quite to your taste, even if you still managed to enjoy the whole box to yourself! We always want our chocolates to deliver on both flavour and expectation, so your feedback is really valuable to us.

We’re very grateful you chose to try something a little different, and we hope the rest of your Audrey’s favourites continue to be much more to your liking.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Absolutely delicious

I grew up in Hove so always spotted the shop on Holland Road but it took until last year to go in with my sister and try it out - we were not disappointed. The chocolate is DELICIOUS. Such a treat, so much so that everyone got Audrey's for Christmas and it's become my new go-to for gifts. The chocolate is gorgeous, the packaging sensational and I love seeing the behind the scenes socials which show the care and attention, craft and passion that goes into it.

25 décembre 2025
Avis spontané
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Réponse de Audrey's

Dear Sara,

Thank you so much for such a wonderful review.

We’re so pleased you and your sister finally came in and that you weren’t disappointed. Hearing that you enjoy the chocolate, the packaging, and the behind-the-scenes content really does make all the care and craft worthwhile.

Thank you for your support, and for choosing Audrey’s for such special moments, including Christmas.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Special and luxurious chocolates

These chocolates were so special and delicious, the packaging is really pretty and the whole experience was very luxurious and gorgeous.
I am a convert!

1 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Karen,

Thank you so much for your lovely review.

We’re so pleased you found the chocolates special and delicious, and that the packaging and overall experience felt luxurious. That’s exactly the kind of moment we hope to create with every box.

We’re delighted to hear you’re a convert, and we’d be honoured to welcome you back whenever you’re ready for another little treat.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

What an experience

What an experience!
I chose a mouth watering selection of milk chocolate fondant cremes, as I recall having seen these in Fortnum and Mason’s many years ago. The packaging was beautiful and the gorgeous little postcard was a lovely extra.
For handmade, hand picked chocolates, the price is quite reasonable. Writing this review has sadly triggered an overwhelming desire to eat some now and sadly I finished them all several weeks ago!

1 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Rosemary,

Thank you so much for such a thoughtful review.

We’re delighted you enjoyed the milk chocolate fondant creams and the little extras like the packaging and postcard; that’s exactly the kind of experience we hope everyone has with Audrey’s.

We’re sorry (but also very pleased!) to hear this review has left you craving chocolates again.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

These are the best chocolates I have…

These are the best chocolates I have ever tasted. Am going through chemo and have been so nice. Beautiful chocolate that actually tastes like chocolate.

5 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Debbie,

Thank you so much for taking the time to share this review. We’re so glad our chocolates have been a small comfort to you during a difficult time.

It’s wonderful to hear you feel they actually taste like chocolate; that’s something we’re very proud of. Thank you for trusting Audrey’s with your moments of indulgence, and please take very good care of yourself. We’re sending you warmth and strength.

Best wishes,
The Audrey's Team

Noté 1 sur 5 étoiles

did not like these chocolates

did not like these chocolates, the fondant creams are hard like they are old stock, the chocolate itself is very much like cooking chocolate! the hype on face book made me thing I was getting something special for£60! they were squished in a middle size box, some chocolates were very small eg the lemon fondant ones, ate 4 to make sure they were all the same quality and they were so left them !! dissapointed never buy again awful , I'm sorry I so wanted something special lol got nasty !! the fondant is hard! the chocolate is very similar to cheap cooking chocolate! I should of known self praise on FB is no recommendation lol please don't waste your money !!

9 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Denise,

Thank you for taking the time to leave your feedback, though we are sorry to hear this wasn’t the experience you had hoped for.

Our fondant creams are made to have a soft but firm texture rather than a very soft centre, and we’re sorry they weren’t to your taste on this occasion. We also craft all our chocolates using premium Valrhona chocolate renowned for its exceptional quality and flavour, and take great care with how our chocolates are packed, so we’re disappointed to hear you felt they arrived in a way that didn’t meet expectations. However, we do appreciate you sharing your thoughts, as feedback like this helps us continue to improve.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Your chocolates are sublime

Your chocolates are sublime. I'm particularly fond of the dark rose and violet creams. When compared to those of Rococo, Prestat, or Charbonelle & Walker yours, though smaller in size, have an intensity of flavour that is magnificent.

8 mai 2026
Avis spontané
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Réponse de Audrey's

Dear David,

Thank you so much for such a wonderful review.

We’re so pleased that you enjoy our chocolates, and especially the dark rose and violet creams. It’s lovely to hear that their intensity of flavour stands out for you.

Best wishes,
The Audrey's Team

Noté 4 sur 5 étoiles

Nice chocolate

Very nice chocolate. Lovely packaging. If I had to make one criticism, the fruit centres are a bit hard. I prefer a softer centre.

8 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Jan,

Thank you for your review

We’re pleased to hear you enjoyed the chocolate and packaging. However, we're sorry the centres weren't exactly to you taste. We really appreciate your feedback.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Lovely chocolate

Order number 55214
Wow! Absolutely incredible chocolates. Glad I went big! I usually buy Belgian chocolate but kept seeing this company on Instagram so decided to try them as they do loads of soft centre creams which I absolutely love. I was not disappointed. Wonderfully creamy chocolate, a proper "snap" as you bite into them. The fillings are delicious and they are the perfect ratio so you can taste the filling and chocolate. The box is stunning too, really classy looking with a menu card and a beautiful postcard in the outer box. Yes slightly more expensive than others but an exceptional treat and produced in the UK. Absolutely amazing. Fast safe delivery too. Highly recommended.

1 mai 2026
Avis spontané
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Réponse de Audrey's

Dear Gloria,

Thank you so much for your wonderful review. It's so lovely to hear how much you enjoyed the chocolates. It means so much to know that every detail was appreciated, and we’re especially pleased that your first order with us was such a success.

Thank you again for your kind words and support. We hope to welcome you back again soon.

Best wishes,
The Audrey's Team

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