Audrey's Avis 

242
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some chocolates to enjoy on our first cruise. I picked a mixture of coffee, orange marzipan, coconut and ganache in the 'pick your own' category. I can honestly say they were some of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Usine de chocolat
  3. Chocolatier

Écrit par l'entreprise

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(242)

173 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delicious!!!

24 avril 2026
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Réponse de Audrey's

Dear Jenny,

Thank you so much for your lovely review!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Audrey’s chocolates are simply divine

Audrey’s chocolates are simply divine.
It is so difficult to find good chocolate now, I am constantly disappointed by the decline in general quality while chocolate prices increase.
My husband discovered Audrey’s and treated me to a beautifully presented and delicious dark chocolate Easter egg, which managed to contain two small but perfect layers of filled chocolates, the second layer a hidden and delightful surprise.
I adore good quality dark chocolate and have since enjoyed another small box, consumed one or two at a time as good chocolate should be. Definitely worth the cost for a supreme product.
Needless to say another order will be placed shortly. Thank you for continuing production of the best chocolates I have tasted for many years.

20 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Tina,

Thank you so much for taking the time to share such a thoughtful review.

We’re absolutely delighted that your husband’s gift introduced you to our chocolates, and that our dark chocolate Easter egg made such an impression. We put a lot of care into maintaining traditional methods and using high-quality ingredients, so your words about “continuing production of the best chocolates” are especially encouraging for the team.

Thank you again for your kindness and for planning another order!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Chocolate was so tasty 😋 and will…

Chocolate was so tasty 😋 and will definitely be back soon for more 😛😛

1 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Christopher,

Thank you so much for your lovely review!

We'll be glad to have you back again.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Audrey's - THE BEST IN TOWN!

Let's just cut to the chase - these chocolates are sumptuous! Divine! AND I WANT MORE OF THEM....... We have bought two very special people the gift of Audrey's chocolates and they RAVED. Obviously, I had to buy us THE GIFT too. We RAVED. I can honestly say that I am hooked and there is absolutely no other chocolate box I ever want in my lifetime. It is AUDREY'S FOR LIFE......thank you and what amazing customer service too!

15 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Julie,

Thank you so much for such a wonderful review!

We’re absolutely thrilled you and your lucky recipients loved Audrey’s. Your kind words about the chocolates and customer service means so much to our small team, and we’re so pleased to have a new Audrey’s-for-life fan!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

I can honestly say that Audrey’s…

I can honestly say that Audrey’s chocolates are the best that I’ve ever eaten. They are absolutely delicious and I have to limit myself to only two per day!! Yes they are a little pricey but worth every penny and a glorious indulgence which makes you feel quite special.💖

4 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Jayne,

Thank you so much for such a lovely review. We’re so happy to hear you think Audrey’s chocolates are the best you’ve ever eaten, and that they’ve become a little daily indulgence.

We’re so glad they feel worth every penny and make you feel special. That’s exactly the experience we hope to create.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Such a wonderful story and product

Such a wonderful story and product. Eating Audrey’s Easter eggs and chocolate transported me back to my childhood. The original taste of chocolate and flavours are Devine.

I’ve already ordered boxes of chocolates from my friends so they can taste how amazing these chocolates are.

9 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Matthew,

Thank you so much for your lovely review. We’re so pleased our Easter eggs and chocolates brought back those childhood memories. It’s wonderful to hear you enjoyed the flavour and that you’ve already shared the love with friends.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

I was treated to an easter egg from…

I was treated to an easter egg from Audreys and absolutely loved it. The chocolate was delicious, really creamy, good quality chocolate, and the egg was beautifully packaged. It was a delight to look at and eat! love the family ethos and moving away from mass production which in my opinion creates very poor quality chocolate. Well done Audreys, I will be purchasing again.

20 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Sally,

Thank you so much for your lovely review. We’re so pleased to hear you enjoyed our Easter egg. It means a lot to know our family ethos and approach to making chocolate by hand came through so clearly.

We look forward to welcoming you back again soon.

Best wishes,
The Audrey's Team

Noté 3 sur 5 étoiles

First time trying Audrey’s chocolate

First time trying Audrey’s chocolate. I bought a decorative milk chocolate egg for £45. Chocolate was quite nice, but the egg was very much on the small side. I understand quality over quantity but tbh £45? Not worth it in my opinion although I love the idea, history etc. most people for £45 would expect a larger egg. Simple as that.

5 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Kenny,

Thank you for taking the time to leave your feedback. We’re really glad you enjoyed the chocolate and appreciated the idea and history behind Audrey’s, though we’re sorry the egg didn’t feel as generous as you expected for the price.

We completely understand your point of view, and we’ll make sure your comments on size and value are fed back to the team as we review our seasonal products. We’re grateful you gave us a try, and we do hope there may be something else in our range that feels more right for you in future.

Best wishes,
The Audrey's Team

Noté 1 sur 5 étoiles

The chocolates were far tooo sweet for…

The chocolates were far tooo sweet for me, the fillings didn’t feel fresh and rather dried out. The main problem was the fillings which were intensely flavoured and very sweet. Not to my taste.

16 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Catherine,

Thank you for taking the time to share your feedback. We’re very sorry the chocolates didn’t suit your taste. We know how important balance and freshness are in chocolate, and it’s clear we didn’t get it right for you.

We always aim for a rich, flavourful experience rather than something overly sweet, so your comments about the fillings are really helpful. We’re genuinely sorry we didn’t meet your expectations.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Have bought prickle of hedgehogs and…

Have bought prickle of hedgehogs and the mad as box of frogs as little gifts for people. They all have loved them.

Packaging is gorgeous.

Service absolutely 10/10 one box I received had a date printing error and they are sending me a new box as a replacement.

Lovely business. Highly recommend.

16 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Patricia,

Thank you so much for such a lovely review. We’re really pleased to hear the Prickle of Hedgehogs and Mad as a Box of Frogs were enjoyed. It means a lot to hear that the packaging and service made a good impression too. We’re sorry about the date printing error on one box, and we’re happy we could get that sorted for you.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

delicious hand made very pretty…

delicious hand made very pretty chocolate easter eggs

5 avril 2026
Avis spontané
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Réponse de Audrey's

Hi there,

Thank you so much for your lovely review of our Easter Eggs! We're so pleased to hear you enjoyed them.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Absolutely gorgeous!

Absolutely gorgeous little chocolates, and brilliant customer service!

27 mars 2026
Avis spontané
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Réponse de Audrey's

Dear M,

Thank you so much for your lovely review! We're so pleased to hear you enjoyed the whole Audrey's experience.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Amazing product from a great firm…

Amazing product from a great firm making unique chocolate, move over Cadburys and Nestle this company makes the best there is

5 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Jonathan,

Thank you for your wonderful words! It is truly appreciated by everyone in our team.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Great service from Audrey’s

Great service from Audrey’s. The chocolates are simply gorgeous. I had the mixed caramels, mint creams and fudge. All good.

14 mars 2026
Avis spontané
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Réponse de Audrey's

Dear Jo,

Thank you so much for your lovely review! We're so pleased to hear you enjoyed our chocolates.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

The best chocolates

The best chocolates. Beautiful packaging. Slightly obsessed.

27 mars 2026
Avis spontané
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Réponse de Audrey's

Dear Clare,

Thank you so much for your wonderful review!

Best wishes,
The Audrey's Team

Noté 3 sur 5 étoiles

The Jury's Out

I recently placed x2 orders; one for a Prickle of Hedgehogs and the other for an Easter Egg. The packaging was so pretty and the Easter Egg was divine. Sadly, although well presented, the same cannot be said for the Hedgehogs. Whilst looking amazing, they tasted stale and off so they were a disappointment, especially as they were gifted.

16 mars 2026
Avis spontané
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Réponse de Audrey's

Dear Catherine,

Thank you for your review and for sharing your experience with both the Prickle of Hedgehogs and the Easter Egg. We’re really pleased to hear you enjoyed the presentation and that the Easter Egg was divine.

We’re truly sorry the Hedgehogs didn’t taste as fresh as expected, especially as they were intended as a gift. While we can’t change this experience for you, we really appreciate your honesty and will take your feedback on board to help us keep quality and freshness as high as possible.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

A beautiful little gem

Well for starters the service is exemplary absolutely awesome. The chocolate itself is incredible, loving the different flavours and the milk and dark chocolate. I love the presentation boxes really awesome. The easter egg box was amazing from the presentation to the chocolate itself incredible. What makes Audery chocolate special is the attention to detail the presentation adds a touch of class. Definitely recommend to anyone looking for a treat without feeling guilty. I will definitely be purchasing more chocolate in the near future. Also I love the family independent business adds authenticity to the brand.

7 avril 2026
Avis spontané
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Réponse de Audrey's

Dear 'Friend of Ted',

Thank you so much for your wonderful words! We’re so delighted to hear you enjoyed our chocolates. Our team puts a lot of care into every detail, so it means a lot that you noticed.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Excellent service, wonderful product.

Prompt delivery, recyclable packaging, contents delicious and with unique flavours. Will recommend Audrey's.

5 avril 2026
Avis spontané
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Réponse de Audrey's

Dear Nicholas,

Thank you so much for your kind review. We're so glad you had a great experience.

Best wishes,
The Audrey's Team

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