Audrey's Avis 

242
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some chocolates to enjoy on our first cruise. I picked a mixture of coffee, orange marzipan, coconut and ganache in the 'pick your own' category. I can honestly say they were some of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Usine de chocolat
  3. Chocolatier

Écrit par l'entreprise

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(242)

173 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Can't go wrong with these amazing chocolates

I ordered a pick-your-own box and I was absolutely thrilled I am. They arrived quickly and were well protected in the packaging. The inner packaging was simply beautiful -- luxurious but simple. The visual guide to the chocolates was very useful. But all of that would be wasted if it weren't for the superb quality of the chocolates themselves. Really, really pleased with this little treat I bought myself. Will be back again.

17 février 2026
Avis spontané
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Réponse de Audrey's

Hi Karen,

Thank you so much for your fantastic review!

We're so glad you were happy with our packaging and, more importantly, our chocolate.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Fantastic chocolates

First time buying from Audrey's and the chocoates were absolutely fantastic. I think I managed a couple as they were a Christmas present for my husband and he pretty much ate the lot!!

25 décembre 2025
Avis spontané
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Réponse de Audrey's

Dear Sue,

Thank you so much for your kind review! Your best bet, if you want them to yourself next time, is hiding them haha!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Lovely chocolates!

The chocolates are so lovely, they are beautifully packaged and make a special gift, Audrey's also offers international delivery.

21 janvier 2026
Avis spontané
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Réponse de Audrey's

Hi Toni,

Thank you so much for your lovely review! We're so happy we were able to resolve the duties issue for you.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

It is very easy to order on website but…

It is very easy to order on website but much more important is that the chocolates look gorgeous and taste delicious. I ordered a box of hedgehogs for each person for Christmas which were loved.

6 janvier 2026
Avis spontané
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Réponse de Audrey's

Hi Gwen,

Thank you for your kind review! We're so glad you loved the chocolates - that's what it's all about.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Thank you Red Magazine

I read about your company in Red magazine and it’s a lovely website and your chocolate is beautiful.

I have ordered twice now and will continue to do so .

Thank you .

5 janvier 2026
Avis spontané
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Réponse de Audrey's

Hi Mary,

Thank you so much for letting us know how you found us - we are so glad you enjoyed our website and chocolates.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

A very successful present.

I bought the Spode mug with Audrey’s chocolate drops to make hot chocolate as a Christmas present for my husband. Ordering was easy and the parcel was really well packaged and arrived on time. The mug is very special and so too are the chocolate drops - a marriage made in heaven. A very successful present.

16 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Avalon,

Thank you so much for your lovely review - we're so glad that our Audrey's X Spode collaboratio made he perfect present.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Best by far.

These are by far the best chocolates we have had.

My ‘take chocolate or leave it’ other half sadly scoffed just as many as I did which left me bereft, so I had to buy another box. He ate just as many of those.

Now had to order an even bigger box and am going to blooming hide them.

Fabulous flavour combinations, the quality of the chocolate is second to none.

Highly recommend- and let me know if you need hiding places for them.

12 janvier 2026
Avis spontané
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Réponse de Audrey's

Hi Julie,

Thank you so much for your lovely review! We're so glad you love our chocolates.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Beautiful chocolates

Beautiful chocolates. They taste amazing, they are beautifully packaged and the customer service and delivery is A1. I will definitely be buying from Audrey’s again.

Mrs Nichola Szeto

8 janvier 2026
Avis spontané
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Réponse de Audrey's

Hi Nichola,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Amazing chocolates

The chocolates were lovely and really enjoyed by my partner. They were a Christmas gift which whilst I ordered late and the delivery said they would arrive after Christmas, they somehow arrived beforehand which was an amazing surprise - thanks to the Audrey’s team for this. We will definitely be ordering more chocolates to try

24 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Gary,

Thank you so much for your kind review! We're so happy to hear that you received your chocolates before Christmas. We tried our absolute best to fulfill as many orders as we could in time for Christmas so it's great to hear that you had a positive experience.

Best wishes,
The Audrey's Team

Noté 4 sur 5 étoiles

Order delayed

I’ve received an email asking me to leave a review but I have not received my chocolates yet nor any tracking or despatch notification (ordered 2 weeks ago). I assumed the despatch was delayed due to Christmas but now wondering what’s happened?
Update - chocolates arrived 18 days after order was placed. They are wonderful and I do recommend the product but faster shipping would be great.

22 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Friend of Ted,

We're really sorry about this, we can't find your order with the information available in this review. If you could please email orders@audreyschocolates.co.uk we would love to resolve this and update you on the status of your order.

We're sorry for the delay again,

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Luxury products

I haven’t bought anything from Audrey’s for a long time but want to support a local business. Ordered a few bars of chocolate and a box of thins and they were delicious and the packaging is really elegant. Thank you will definitely be purchasing again.

20 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Karen,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Xmas chocolate and candies selection box I was delighted to see the reappearance…

I was delighted to see the reappearance of the mixed candies and chocolate selection (family) at Xmas. They’ve all gone now - just wonder if I have to wait for Xmas again to buy another box?

25 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Susan,

Thank you for your lovely review - unfortunately you will have to wait until next Christmas for our Choc and Candies Selection!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

My first order... But definitely not my last ❤️

This was the first time I had made an order. WOW 😍 from my purchase arriving quickly, the beautiful packaging and the most amazing/delicious centers 😋 I enjoyed them so much, as did my friends and family 😉
I have now reordered a further selection.... My favourites being the fondant centres ❤️
Keep doing what you do, truly scrumptious 😋 😍 🥰

25 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Karen,

Thank you for your kind words, we're so glad you enjoyed the chocolates. We're so happy to have you as a repeat customer.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Finest Chocolates I’ve ever tasted!!

Finest Chocolates I’ve ever tasted!!! I was given the Chocolates as a present, not sickly and the Chocolate is delicious, including the fillings. I will be buying from Audrey’s in future. Best I’ve ever tasted and beautifully presented.

20 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Mrs Fernihough,

Thank you for your lovely review! We're glad you loved our chocolates.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Literally the best chocolates I’ve ever…

Literally the best chocolates I’ve ever had. There wasn’t one that wasn’t totally delicious. The flavours are nicely intense and each one is a treat to eat. All beautifully packaged in a box you’ll want to keep.

25 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Ali,

Thank you so much for your amazing review! We're so glad our chocolates lived up to your expectations!

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Delicious chocolates

Absolutely delicious chocolates. Will definitely buy again. Thanks you

24 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Anna,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Noté 2 sur 5 étoiles

Both candy canes were broken

25 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Gillian,

If you could kindly email orders@audreyschocolates.co.uk, we would be happy to resolve this with you directly there.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

I go to Audrey’s for special occasion…

I go to Audrey’s for special occasion presents, I try to get to the shop itself if I can as it’s just a very lovely experience, especially at Easter and Christmas.

Got my sister in law chocs and a tote bag last year, I notice there were no tote bags this year in store, will they be making a comeback?

13 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi!

Thank you so much for the lovely review! Unfortunately, the tote bags are not currently on the list for comebacks, however, we will definitely make note of this! We look forward to welcoming you into the shop for Easter.

Best wishes,
The Audrey's Team

Noté 5 sur 5 étoiles

Audrey Rose and Violet a taste of the past

Audrey Rose and Violet Chocs are just like my dad would buy us 50 years ago… taste Beautifully packaged I highly recommend.
Will definitely be buying more as gifts and to treat myself too

27 décembre 2025
Avis spontané
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Réponse de Audrey's

Hi Diane,

Thank you so much for your kind review!

We're so glad they feel nostalgic for you.

Best wishes,
The Audrey's Team

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