After owning 2 x EMX bikes for more than 2 years now, I warn potential buyers against the poor quality. I purchased these bikes as xmas presents for my 2 children. Within the first year the battery te... Voir plus
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Can only comment on the speed of delivery and the way it came packed as i am away with work and have not unpacked the bike yet. Will get back to you when i put the bike together. Kevin
Some List of Assembly order would have been helpful. eg What way the arm on the front forks go. This also affects the disc brake cable routing. The additional mud guards have limp attachm... Voir plus
Apprehensive about buying a bike online without riding one. Very happy with the bike once it arrived, was assembled, and I went for my first ride. Each ride since has increased my enjoyment. The purc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an Australian owned and operated company specialized in Electric bikes.
Coordonnées de contact
Suite 246, 4/16-18 Beenleigh-Redland Bay Road, 4129, Loganholme, Australie
- 1300640097
- info@ausstech.com.au
- ausstech.com.au
3,3
Moyen
169 avis
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N'a pas répondu aux avis négatifs
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Happy days riding to my coffee shop
Apprehensive about buying a bike online without riding one. Very happy with the bike once it arrived, was assembled, and I went for my first ride. Each ride since has increased my enjoyment.
The purchase/shipping/receiving process went well with the bike arriving around a week after purchase.
7 avril 2024
Non standart part which is not…
Non standart part which is not compatible. No response to email when I asked how this could be rectified
26 mars 2024
Love my beach rider bike
Love my beach rider bike. And, so it seems, many other people do too as always getting compliments. I bought a spare battery so that I can be out on it all day. Brilliant fun.
7 février 2024
The time and effort they went to for me…
The time and effort they went to for me to pick up my bike on Boxing Day great service
26 décembre 2023
Réponse de Ausstech Holdings Pty Ltd
Dear Don,
Thank you for your purchase and hope you enjoy the every single ride with your new bike.
Cheers.
Regards,
Ausstech Ebikes Team
Great bike!
Fast efficient delivery, Good quality bike. Very happy with Ausstech. Thank you for everything, couldn't be happier
14 décembre 2023
Réponse de Ausstech Holdings Pty Ltd
Dear Karinna,
Thank you for your purchase and hope you enjoy the every single ride with your new e-bike.
Cheers.
Regards,
Ausstech Ebikes Team
Ordering ok, Sendle rubbish
Ordering was ok but shipping rubbish. Experience with them was OK, but it's only 3 stars because they are let down by their shipping. They use Sendle and all parcels that I have ever been sent via Sendle have all been delayed. Stop using Sendle. I still haven't received my item.
12 décembre 2023
Réponse de Ausstech Holdings Pty Ltd
Dear Phil,
Please accept our appologies for the bad experience you have faced with sendle.As you understand we don't have much control over ,since we hand the parcel over to the courier.However thank you for letting us know the experience and we will endeavour to do our best .
Cheers,
Aussteh Ebikes Team
Réponse de Ausstech Holdings Pty Ltd
Dear Paul,
Please accept our appologies for slower transport time you had with sendle.As you understand we don't have much control over ,since we hand the parcel over to the courier.However thank you for letting us know the experience and we will endeavour to do our best next time.
Cheers,
Aussteh Ebikes Team
Let down by a pathetic delivery system.
I would have rated Ausstech as a 5, but they shipped my package via Sendle who gave me absolutely no confidence that were up to the task. A plethora of happy happy emails containing absolutely no usable information from Sendle did little to support my "patience and understanding", which naturally went into terminal decline.
27 novembre 2023
Réponse de Ausstech Holdings Pty Ltd
Dear Wayne,
Please accept our appologies for the bad experience you had faced with sendle.As you understand we don't have much control over ,since we hand the parcel over to the courier.However thank you for letting us know the experience and we will endeavour to do our best .
Cheers,
Aussteh Ebikes Team
Prompt communication and delivery
Prompt communication and delivery. Excellent service
20 novembre 2023
5 stars
Ordered a new e bike battery. Was very reasonablely priced and arrived quite quickly. Very happy with our purchase.
19 novembre 2023
Great service and really responsive to…
Great service and really responsive to inquiries.
17 novembre 2023
Good response
Good response. Helpful information. Order arrived on time will use in future.
15 novembre 2023
Website easy to navigate
Website easy to navigate. Order easy to place. Delivery was prompt.
4 novembre 2023
Jack was knowledgeable helpful and good…
Jack was knowledgeable helpful and good at his job providing after sales service for myself the customer.
Sometimes finding experienced bike repairers to do a decent job is not that easy.
Jack helped me out with the parts and talked me through repairing the gears and brakes thanks Jack
16 octobre 2023
Excellent delivery time
Excellent delivery time. Fantastic price. A really great product
3 septembre 2023
Communication was good
Communication was good. Knew where my delivery was and when it would arrive...and it did. Product was as described and probably better in reality. Enjoying it thoroughly.
7 septembre 2023
The bike is awesome I love it
19 juillet 2023
Your service from Jack was very good
Your service from Jack was very good, but you dropped the price by $ 150 the next day
5 juillet 2023
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