After owning 2 x EMX bikes for more than 2 years now, I warn potential buyers against the poor quality. I purchased these bikes as xmas presents for my 2 children. Within the first year the battery te... Voir plus
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Lisez les avis des autres
Can only comment on the speed of delivery and the way it came packed as i am away with work and have not unpacked the bike yet. Will get back to you when i put the bike together. Kevin
Some List of Assembly order would have been helpful. eg What way the arm on the front forks go. This also affects the disc brake cable routing. The additional mud guards have limp attachm... Voir plus
Apprehensive about buying a bike online without riding one. Very happy with the bike once it arrived, was assembled, and I went for my first ride. Each ride since has increased my enjoyment. The purc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an Australian owned and operated company specialized in Electric bikes.
Coordonnées de contact
Suite 246, 4/16-18 Beenleigh-Redland Bay Road, 4129, Loganholme, Australie
- 1300640097
- info@ausstech.com.au
- ausstech.com.au
3,3
Moyen
169 avis
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N'a pas répondu aux avis négatifs
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Awesome e-bike seller 👍
Good communication, great after sale service ( 7 years after e-bike purchase). Top e-bike store
4 juillet 2023
Good communication with sales team and…
Good communication with sales team and backup service when required
Only had three rides on my bike so far and all is going well
28 juin 2023
We got the Monster and the Surf Rider
We got the Monster and the Surf Rider. They are both amazing bikes. We have never had so many people take photos of our bikes, and make comments when we ride by. They are great to ride, and quality is amazing. The company is fantastic to deal with.
26 mai 2023
Exceptional after sale service
It was a truly great experience from Ausstech as the technician helped me with the part replacement.
Thank you Ausstech team.
31 mai 2023
Réponse de Ausstech Holdings Pty Ltd
Thank you for doing business with us. we endeavor to offer the best customer service possible.
Réponse de Ausstech Holdings Pty Ltd
Dear Warren,
Thank you for doing business with us. we endeavor to offer the best customer service possible.
Great company to communicate with with
Great company to communicate with. Friendly staff and email responses are incredible quick.
4 avril 2023
Réponse de Ausstech Holdings Pty Ltd
Thank you and hope you are enjoying the product.
Awesome bike! Had a few dealings with Ausstech now…
Had a few dealings with Ausstech now initial sale parts, all been good and bike has been great.
16 mars 2023
Still haven’t received article
27 février 2023
Ausstech bike.....A very Happy customer
My recent experience when my Ausstech bike broke down - due to my control unit was in need of assistance. Ausstech went all out to trouble shoot my problem and source the unit & got it fixed. In no time I was on the road again. I am so happy with my Ausstech E-Bike and the team member, the bike has served me well. A very good brand .... I love my Ausstech E-Bike. I still get comments/stopped by people wanting to know where I got my Bike. It is such a good looking bike with uncomparable performance that makes heads turn around when I ride it. Thank you Jack from Ausstech once again for the great customer service with a pleasant attitude & trouble shooting my recent Ebike problem also for giving quality customer support eventhough you had family comitments during the weekends. Thank you and much appreciated.
24 février 2023
Réponse de Ausstech Holdings Pty Ltd
Dear Joan,
We are sorry about the delayed delivery as it was beyond our control. However, the courier requires at least one day in advance notice to alter the delivery instructions. In this instance, the item was on board with the driver, and nothing we could do to alter the delivery instruction with short notice, unfortunately.
Regards,
Ausstech Ebikes
Great bike delivery was slow having a…
Great bike delivery was slow having a great time with my
New ebike
18 janvier 2023
The product is fine but communication…
The product is fine but communication during all discussions could do with improvement. Then the accessories arrived with no instructions on how to fit them so had to chase this again.
30 novembre 2022
NEW BATTERY
It took a while to get back to me about my problem but in the end all was good. Thanks
13 octobre 2022
l have not received the product as yet
31 octobre 2022
Professional & Efficent Company
Professional, Efficient and friendly company who go out of their way to help. Would recommend this company to all.
Andrew
26 septembre 2022
Great product
Product has finally arrived, a week after the freight company email said it would. no issues with the product I purchased, great looking bike, built well and of excellent quality and finish. only downside is that there was no owners manual in the box.
23 septembre 2022
I Can not say i would order again from…
I Can not say i would order again from these guys, its been 9 days and i still have not received my delivery.
22 septembre 2022
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