Austin's Funeral Service Avis 1 941

Fantastic service from people who really care. From font of house to the drivers etc all showed love and care for us all.

I simply cannot fault any of the process given by Austin's in regards to the care of my late partner, loosing your partner at any age is extremely difficult, but Austin's made this part of his final journey so calming.
From first consultation to his final journey, nothing was ever too much trouble. I cannot explain my gratitude towards any of the team members.
Special thanks go to Gary who made my partner's funeral as bright as it could be with your light hearted jokes in the car, this was a great addition, as my partner would have also been cracking jokes that day.
Thank you really does not cover it. I am deeply grateful for everything.

At a sad time Tina made the whole process very easy & gave us some wise advice. At all times we felt listened to, supported & that we were in safe hands. Everything was dealt with very quickly & efficiently. This meant we could get on with other things knowing that the funeral was going to go smoothly.
We would highly recommend Austins.

We received an exceptional service and felt very well looked after from all the staff.
Nothing was too much trouble and all our requests were carried out from start to finish.
All the family was grateful for the personal service we received. Thank you

Just like other funerals we have organised with Austin’s everything went perfectly from start to finish .the staff are professional and compassionate .we were kept informed throughout the process which made the whole experience much easier to cope with

Brilliant personalised service throughout. Lovely relaxed environment. All staff were very compassionate, friendly and helpful. Extremely professional throughout.
Cannot recommend highly enough-very pleased we chose Austin’s; they took all the stress.

Hayley and Veronica was both amazing .and Gary from Harwood park also looked out for me and my sister .
5 star service all round
My mum would be proud as she now has joined her mother and farther.

From the initial telephone call to your office through to arranging to collect ashes your service has been first class.
We were treated with respect and compassion which made the whole process so much more bearable.
Thank you all

Very professional, easy to talk to staff, made you feel comfortable. Everything went according to plan. The staff went out of their way to make sure I had the exact music I wanted. Have used them before. Can highly recommend them.

Experience was excellent. Teresa at the Harpenden Branch could not have been more helpful.
Undertakers on the day of the funeral were very helpful - Would highly recommend the use of Austin's Funeral Services

We were made to feel at ease, there was no rush and no pressure. The Celebrant that was recommended was was also perfect for our Family. the Funeral was as my Husband would have wanted.

We were very happy with all of Austin's services we have used you for many years
We have also recommended them to other people

Really pleased with my experience - the staff are respective, informative, and helpful - i would highly recommend this service

Respectful, helpful service throughout .

It was indeed a pleasure to meet every member of the Austen staff who handled all aspects of the day with care and dignity. It makes it easier to handle the sad occasion when everything is carried out so perfectly.

Austin’s were sensitive to the situation offering a supportive atmosphere with clear advice, allowing us to tailor the day to our wishes. Thank you.
Costs were clearly outlined. Communication was clear and prompt.
Thank you Kelly and the Welwyn Office.
A perfect tribute for my mother.

Staff at Austin’s went out of their way to arrange a date for the burial at short notice. The team were helpful, considerate and professional at all times and we appreciated the extra touches of kindness. Highly recommended.

The staff were all calm, confident and very caring.

We found every aspect of Austin's services highly professional and compassionate at a very difficult time for our family.
Whoever we dealt with, knew of our arrangements and nothing was too much trouble.
On the day, the Funeral Director and his team were exceptional, with the day going a smooth as it could.
Overall, a highly professional service - 1st class. As said 'you get what you pay for'.
Thank you.

David was so lovely to during this terrible time. Can’t thank him enough.