Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I personally wouldn’t recommend ordering from these people. They delivered the dresses about 3 weeks later than they said they would. Thankfully me and my family ordered way in advance, but even then... Voir plus

Noté 5 sur 5 étoiles

The outfit is simply stunning Ma Sha Allah 🥰Can’t wait to wear it soon In Sha Allah. The suit is perfectly tailored 10/10. Highly recommend to family and friends 🤞Fast and Efficient service Delivery... Voir plus

Noté 5 sur 5 étoiles

I was slightly hesitant buying from Bahirah after reading couple of negative reviews but I’m so glad I placed order for 2 outfits. We communicated through WhatsApp and I received both of the outfits... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Their communication is absolutely disgusting. I placed an order or the 26th of April and paid for priority shipping. I had confirmed with them on whatsapp that they would be able to have to me by May... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

U.K.’s Leading Authentic Pakistani Multi Brand Online Store


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

371 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 8 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(371)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommend

Highly recommend. It’s been a hassle free stress free experience for me. I initially ordered one design first to check the sizing. It came out perfect and I then placed a bigger order since it was for a family wedding. I’m so happy with all my order and service received. Communication has been great and they’re been very helpful. Highly recommend

30 novembre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Aribah,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product/service and we're grateful for your support. We can't wait to serve you again soon, and if there's anything else we can do to improve your experience, please let us know!

BAHIRAH - CS

Noté 5 sur 5 étoiles

First time order

Exactly how I envisioned my suit to be great service received and communication was good too. My suit is absolutely stunning m’a thank you so so much x

9 décembre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello E Hassan,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product/service and we're grateful for your support. We can't wait to serve you again soon, and if there's anything else we can do to improve your experience, please let us know!

BAHIRAH - CS

Noté 5 sur 5 étoiles

Bahira was recommended by a friend and…

Bahira was recommended by a friend and I could not have been happier with the service. Communication on whatsapp from enquiries to confirming my order, was handled efficiently. I received my shipment on time and the stitching on the outfit was immaculate. Definitely I will be recommending their services to everyone.

21 novembre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Shaazia,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product/service and we're grateful for your support. We can't wait to serve you again soon, and if there's anything else we can do to improve your experience, please let us know!

BAHIRAH - CS

Noté 1 sur 5 étoiles

Ordered a suit which was advertised and…

Ordered a suit which was advertised and confirmed as 4 week delivery time frame. We are now 2 weeks overdue, the wedding date missed, no clothes from Bahirah as well as no update and no contact. After commenting publicly on the Instagram profile, I received a message 5 days ago to say it was dispatched and I'd receive tracking info in an email the next day. Again, nothing was followed through and despite numerous calls, messages and contact on WhatsApp, Instagram and usual calls, they are now ignoring any contact. Payment was taken in full, the order not followed through and they've just disappeared.
Avoid this company at all costs - pay more and go with someone else. I've ordered from Maiza Boutique and wish I'd gone with them again. Wouldn't recommend this 'company' to anyone.

17 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scamming Business DO NOT BUY

Awful business and I will never ever order from them again. I made an order on the 11th September for two outfits for a friends wedding and I paid £30 for priority delivery and I never got my clothes… I emailed, WhatsApped countless times and sent them a DM. They’re an awful company. They only refunded because I went with a company called resolver who helped otherwise this fraudulent company wouldn’t have given my money back or sent my outfits. Do not order from them…

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

As always great quality outfits and…

As always great quality outfits and service. I’ve been shopping here for years now and always be very happy with what I received. Highly recommend. Great work 🤲🏼

16 octobre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Zakia,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product/service and we're grateful for your support. We can't wait to serve you again soon, and if there's anything else we can do to improve your experience, please let us know!

BAHIRAH - CS

Noté 5 sur 5 étoiles

Grte service and clothes

Grte service and clothes

15 octobre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Naida,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product/service and we're grateful for your support. We can't wait to serve you again soon, and if there's anything else we can do to improve your experience, please let us know!

BAHIRAH - CS

Noté 1 sur 5 étoiles

Poor communication

I ordered two outfits for a wedding three months prior to the event. After emailing me to say that there was a delay a few weeks before the wedding I had no communication from the team at all about where my outfits were and whether they would be delivered at all!! I contacted them via instagram WhatsApp and email and had no response until I mentioned to take legal action. They refunded me but now I have no outfits a week before the event

16 octobre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Natasha,

We deeply apologize for the inconvenience and frustration caused by the delay in your order and the lack of communication on our part. We understand how important these outfits were for your special occasion and sincerely regret not meeting your expectations.

Your feedback highlights areas where we need to improve, particularly in communication during delays. While we have processed your refund, we recognize that this does not make up for the disappointment caused by not having the outfits ready for your event.

We value your experience and would like to make this right. Please reach out to us directly at info@bahirah.com so we can discuss how we can compensate you further or assist with any urgent requirements.

Thank you for bringing this to our attention, and we are committed to ensuring this doesn’t happen again.

BAHIRAH - CS

Noté 5 sur 5 étoiles

Fitting was great and comfortable suits…

Fitting was great and comfortable suits considering the work in the suits too! Replies abit slow but very happy with my order

1 octobre 2024
Avis spontané
Logo de BAHIRAH

Réponse de BAHIRAH

Hello Najma,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our product/service and we're grateful for your support. We can't wait to serve you again soon, and if there's anything else we can do to improve your experience, please let us know!

BAHIRAH - CS

Noté 1 sur 5 étoiles

THE WORST COMPANY EVER THEY WILL NEVER…

THE WORST COMPANY EVER THEY WILL NEVER DELIVER YOUR PARCELS AND IF YOU CHASE THEM UP THEY WILL CANCEL THE ORDER COMPLETELY!!!!!! WILL BE TAKING LEGAL ACTION AGAINST THEM!!!!!! THIS IS THE SECOND TIME THEY HAVE DONE THIS TO ME

30 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Very bad quality of clothes - replicas!!!

We ordered three suits for my sisters wedding. Delivery was good, the clothes came on time, and Bahirah was responding to my queries up until my clothes were sent.

However, when receiving the clothes, the quality was not at all as expected. One of the suits is in two different colors (the pants are one color and the blouse is another color) and it does not have the tassels as pictured, instead some cheap tassels were used.

The second suits lehnga is completely simple while it is adorned with gota on the picture.

The third suits design is completely off - there are no cutouts as on the pictures and no tassels either.

It is clearly replicas we have received while we have paid full price!!! When contacting the company I am receiving no response even though I have been contacting them both on e-mail and on Whatsapp since 12th September, which is the day after we received our order. I need a response and a refund!!!

12 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Overall good

I’ve received my order today, i am quite happy with it it’s a gorgeous suit and I can see the effort that has been put into the stitching. My only concern is the delivery time frame. Please offer quicker delivery options

4 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I would give 0 stars if I could

I would give 0 stars if I could.
I previously ordered from Bahirah a year ago and had no issues, so when I needed an outfit for an event it made sense to order from them. I contacted them via insta and whatsapp and they promised that the item I wanted would be delivered on time. I contacted them multiple times and they said it had been dispatched, but failed to provide tracking info and then blocked me from seeing their insta stories and stopped responding. The item arrived just a few days ago, a month after they promised it would be delivered. The tracking info showed it was dispatched only a week before delivery. So I was lied to. The item also arrived wet. I have contacted them about this via email, whatsapp and insta and had no response. Also, sizing was completely off.
Trust the bad reviews and stay away from these scammers.

2 septembre 2024
Avis spontané

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