Clear communication throughout the process. Vehicle was delivered very quickly as I was informed it would be. Charlie & Treena answered any questions I had very quickly & Josie resolved a minor issue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a great experience with Balgores Leasing from start to finish. Treena and Steve were both fantastic to deal with. They were friendly, helpful and kept us informed throughout the whole process... Voir plus
L'entreprise a répondu
I have used Balgores twice now. Everyone I have spoken to within the company, from initial chat with Mark, then Katie and then Treena, have been professional, approachable, and very patient. Answering... Voir plus
L'entreprise a répondu
Excellent service from beginning to end and best deal on the Internet. If current staff are still there, 100% my next company car leases will be through this company without looking elsewhere.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Balgores Leasing Ltd was established in 1990 and has developed into one of the most successful contract hire brokers in the UK working closely with ALD Automotive, Alphabet, Arval, Novuna, Lex Autolease and Leaseplan, Santander & RCI. We are able to supply and manage any make of car or commercial vehicle. Relationships have been forged with all major motor manufacturers ensuring our customers benefit from the very competitive buying terms negotiated.
Coordonnées de contact
1 Bryant Avenue, Gallows Corner, Romford, RM3 0AP, Essex, Royaume-Uni
- 01708 384451
- info@balgores.co.uk
- balgores.co.uk
4,9
Excellent
862 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you Charlie, Treena & Josie.
Clear communication throughout the process. Vehicle was delivered very quickly as I was informed it would be. Charlie & Treena answered any questions I had very quickly & Josie resolved a minor issue that I had upon delivery. Thank you to all those who helped me along the way.
9 juillet 2026
Excellent service from start to finish
We had a great experience with Balgores Leasing from start to finish. Treena and Steve were both fantastic to deal with. They were friendly, helpful and kept us informed throughout the whole process.
Everything was straightforward, seamless and stress free, and we couldn’t be happier with our new van. We’d definitely recommend Balgores Leasing to anyone looking for a professional and efficient service. Thank you, Treena and Steve!
2 juillet 2026
Réponse de Balgores Leasing
Thank you for taking the time to share your feedback. We’re delighted to hear that Treena and Steve provided a smooth and efficient service throughout the process. It’s great to know that everything went seamlessly and that you’re pleased with your new van.
Excellent experience
I have used Balgores twice now. Everyone I have spoken to within the company, from initial chat with Mark, then Katie and then Treena, have been professional, approachable, and very patient. Answering questions, keeping me up to date of progress etc.
25 juin 2026
Réponse de Balgores Leasing
Thank you so much for your continued trust! We’re really pleased to hear Mark, Katie, and Treena all provided such a professional and supportive experience. We appreciate your kind feedback and look forward to helping you again in the future.
Charlie and Treena were very helpful
Charlie and Treena were very helpful. The process was seamless. Thank you.
23 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Very responsive and accommodating
Very responsive and accommodating. Trustworthy. Delivery on time as mentioned in the agreement
22 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Great communication throughout
Great communication throughout the process, with very fast responses to queries. Vehicle arrived as planned.
16 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Brilliant service
Brilliant service. This is the second time I've used Balgores. Mark was excellent, very helpful and very professional!
12 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Quality work as always
Quality work as always. Always there to answer any questions. Would highly recommend.
11 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Amazing company
From obtaining quotes to car delivery, I have received outstanding service from Charlie and Treena. I always have many questions before entering into contract and they always respond promptly and in plain English. Incredible company which I will continue to use (on my second lease with them) and would highly recommend to friends and family.
16 juin 2026
Réponse de Balgores Leasing
Thank you so much for your kind words and for choosing us again for your second lease. We're pleased to hear that Charlie and Treena have consistently provided the level of service and support you deserve. We understand that leasing a vehicle is an important decision, and we're always happy to answer questions and ensure everything is explained clearly and promptly. Your continued trust, recommendation, and loyalty mean a great deal to us. We look forward to helping you again in the future.
Excellent service from beginning to end…
Excellent service from beginning to end and best deal on the Internet. If current staff are still there, 100% my next company car leases will be through this company without looking elsewhere.
10 juin 2026
Réponse de Balgores Leasing
Thank you for your fantastic feedback! We're delighted you found both our service and pricing exceptional. We truly appreciate your loyalty and look forward to helping with your next company car lease.
Excellent as ever.
Mark, Trina and the team has provided a swift, efficient, faultless service multiple times now.
12 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Excellent service from to start to end…
Excellent service from to start to end from Callum. Could’t fault a thing.
10 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
The ‘do it yourself’ of leasing!
Overall, a disappointing experience with Balgores. I ended up being very stressed by the whole process and had to actively chase up so much of the transaction myself. The vehicle I requested was not what was delivered - the spec was very different. When I questioned this with Balgores, I ended up with a typical ‘car salesman’ experience! Their solution - ‘do it yourself’ and if not, ‘contact the Financial Ombusdman if you’re not happy!’ There was no desire to demonstrate service recovery or interest in resolving my issues professionally. In the end, it has cost me to create the car that I anticipated arriving. Not the experience I signed up for.
21 mai 2026
Avis spontané
Réponse de Balgores Leasing
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you feel disappointed with your experience, as this is never the outcome we aim to achieve.
We would, however, like to clarify a few points. When you first contacted us, you were looking for the same specification as your friend's vehicle. Unfortunately, that offer had expired and was no longer available. We therefore offered you an alternative vehicle at a lower monthly cost, making it clear that it was a different specification and did not include the same features. You then proceeded to order this vehicle.
Before delivery, you asked whether the supplying dealership could paint the wheels. We explained that this was not something they were able to do, at this point we offered you the opportunity to cancel your order, without charge. You chose to continue with the order and take delivery of the vehicle. We explained that you wouldn't be breaching the lease agreement if you wanted to the have the wheels painted and windows tinted after delivery.
Following delivery of the vehicle you made a formal complaint that the vehicle did not have all the options you were expecting it to have. When addressing such a complaint we have to inform you that if you are unhappy with our response you have the option of referring the matter to the Financial Ombudsman Service.
While we appreciate your disappointment, we believe we were transparent throughout the process regarding the vehicle specification, the available options, and the choices available to you.
Really easy process
Really easy process. Friendly staff who provide quick info & followed up after delivery to make sure everything was ok
3 juin 2026
Réponse de Balgores Leasing
Thank you for the business!
Very smooth process
Very smooth process. Staff are great. Car arrived on time and clear communication throughout. Thanks very much! Very pleased.
26 mai 2026
Réponse de Balgores Leasing
Thank you for the business!
seemless
seemless
apart from the provider changing the vehicle reg without warning after insurance, tracking and other bits all sorted
thank you
18 mai 2026
Réponse de Balgores Leasing
Thank you for your feedback. We’re pleased the process was seamless overall, though we completely understand the frustration caused by the vehicle reg change after everything had already been arranged. We appreciate your patience and support.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.