BARK Avis 

10 368
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I love the packages - the dogs love the treats and they customize the toys based on your dogs preference (squeaky, no stuffing, tough to destroy etc) More importantly, they send surveys and if you'r... Voir plus

Noté 5 sur 5 étoiles

The cutest, most durable toys, the tastiest snacks, and, above all else, the most amazing customer service team a dog mom could ask for! Not to mention hilarious email campaigns and a true commitment... Voir plus

Noté 5 sur 5 étoiles

Our 6 year old Pittie absolutely LOVES his monthly Bark Boxes. The variety and how you can adjust your orders specifically for your pet makes them top notch. Highly recommend. Customer service is AMAZ... Voir plus

Noté 5 sur 5 étoiles

BARK is amazing! Great quality toys, and it’s always a delight receiving our monthly boxes. When we’ve reached out to them with questions, their customer service team has been so kind and empathetic;... Voir plus

À propos de l'entreprise

  1. Animaux

Écrit par l'entreprise

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(10 368)

2 074 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

LOVE Barkbox

I have ordered from Barkbox for years - they are amazing! My dogs look forward to the deliveries and if we ever have an issue they address it right away! They are kind and love dogs!

17 octobre 2026
Noté 5 sur 5 étoiles

Love Barkbox!

Been getting Barkboxes for years. The toys are fun and colorful and based on themes depending on the holiday. The treats are healthy and my dogs love them. Customer service is great and the company is very responsive to customer feedback. I am always treated as a valued customer by this company.

17 octobre 2026
Noté 5 sur 5 étoiles

Heavy chewer (but only weighs 35 lbs.)

My heavy chewer really loves the recent toys. Best part for me is she hasn't destroyed any yet and she certainly is having a great time playing with them.
she really likes (and is challenged) by the toys that are covered in fabric but designed to have another toy inside once she does destroy the fabric. Thank you!

17 octobre 2026
Noté 4 sur 5 étoiles

Packages great! Customer Service awesome

I love the packages - the dogs love the treats and they customize the toys based on your dogs preference (squeaky, no stuffing, tough to destroy etc) More importantly, they send surveys and if you're pup didn't like something they totally listen and often send a replacement. Real people answering real questions. AI for them stands for Amazing Individuals!!!

17 octobre 2026
Noté 5 sur 5 étoiles

It is fun and the pups look forward to…

It is fun and the pups look forward to the packages. Yes, they actually recognize the packaging and know that it is theirs! Can’t wait for this years advent calendar! I will need to get 2 this year due to the addition of Dobbie to the family. Yes we bought our Frenchmen Ethan a Frenchie! We all love Bark! It brightens our day when we get an email and a delivery!

17 octobre 2026
Noté 5 sur 5 étoiles

Our Pepper Loves her Bark bags!

Our girl Pepper actually gets excited when her Bark bag shows up! She loves the toys, and we love the themes. For the most part she loves the treats! Not so much the pumpkin flavored ones. It is just nice to have a special bag just for her delivered to our door, monthly! We Love your service, Thank you! And Pepper Thanks you too!

17 octobre 2026
Noté 5 sur 5 étoiles

Above and beyond customer service

Even though my dog tears up the soft toys and I know that she will, sometimes they will replace them even when I didn't ask them to because I order soft toys even though I know she will destroy them!

1 octobre 2026
Noté 5 sur 5 étoiles

The most fun I have spoiling my dogs every month!

The cutest, most durable toys, the tastiest snacks, and, above all else, the most amazing customer service team a dog mom could ask for! Not to mention hilarious email campaigns and a true commitment to making this world a better place for dogs and the people who love them.

17 octobre 2026
Noté 4 sur 5 étoiles

Treats were meaty like my dogs like…

Treats were meaty like my dogs like them. Do these toys come in any other shapes? I think my dogs are bored with circular toys?

7 octobre 2026
Logo de BARK

Réponse de BARK

Thank you for sharing your experience with us. We're so happy to hear that the meaty treats were a hit with your pups.

We're sorry to hear that the circular toys may not be keeping them as engaged as they'd like. We know every dog has unique play preferences, and we want to make sure your pups are excited about everything they receive.

You're covered by our Scout's Honor Guarantee, which means we're happy to help when something isn't quite the right fit. One of our Happy Team members will be reaching out shortly to learn more about your dogs' toy preferences and see how we can make things right.

Thank you again for your feedback and for giving us the opportunity to spoil your pups. We're grateful to have you as part of the pack!

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