BARK Avis 

10 370
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I love the packages - the dogs love the treats and they customize the toys based on your dogs preference (squeaky, no stuffing, tough to destroy etc) More importantly, they send surveys and if you'r... Voir plus

Noté 5 sur 5 étoiles

The cutest, most durable toys, the tastiest snacks, and, above all else, the most amazing customer service team a dog mom could ask for! Not to mention hilarious email campaigns and a true commitment... Voir plus

Noté 5 sur 5 étoiles

Our 6 year old Pittie absolutely LOVES his monthly Bark Boxes. The variety and how you can adjust your orders specifically for your pet makes them top notch. Highly recommend. Customer service is AMAZ... Voir plus

Noté 5 sur 5 étoiles

BARK is amazing! Great quality toys, and it’s always a delight receiving our monthly boxes. When we’ve reached out to them with questions, their customer service team has been so kind and empathetic;... Voir plus

À propos de l'entreprise

  1. Animaux

Écrit par l'entreprise

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(10 370)

2 110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

We got the same toy that we already…

We got the same toy that we already have. We were excited to get halloween toys but got a smashed looking pumpkin. Got alot in the beginning then got really small. That is cool 1 year is all I need and want

7 octobre 2026
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Réponse de BARK

Thank you for sharing your experience with us. We’re truly sorry to hear that you received duplicate toys. You should never get a toy we already sent and we understand how disappointing it can be when the goodies in the box don’t provide the value or excitement you were hoping for. While it shouldn't happen, sometimes we make packing mistakes on our end so if we ever do send a toy you already received, this is why Scout’s Honor Guarantee, which means we’re happy to send a replacement to help make things right. We’d love to make that happen for you and your pup! Our team will be reaching out via email to help find the best solution. We truly appreciate you and your pup being part of BARK, and we’re committed to making sure you both have a better experience moving forward.

Noté 5 sur 5 étoiles

1 year in and still loving it!!!

We've been with Bark Box for a year now and my dogs love it! I originally got it for my pitbull puppy (Judah) and he loves it but my son aquired an aussie puppy (Otis) a couple of months later and he REALLY loves it! They both get so excited when their package comes. They both enjoy different things and there's always a variety so one box works for us. The treats are always a big hit! Judah is allergic to chicken and they work around his allergy. They both love the tug toys and the stuffy squeeky toys. I do wish the stuffies were a bit more durable (ballistic material I think its called?) but that is part of the fun for them. We've had some stuffies last for months and some only last an hour. Bark Box replaces items if you feel they should've lasted longer. Judah's favorite toys are the treat hiders. He loves the mental challenge. Otis loves balls and tugging. We added on some things one month and received an extra item for free (they do this often.) It was a Nerf tennis ball gun. He loves that thing. Me too...it has saved my arm! Hahaha

We have enjoyed our membership and feel the value is good. Our membership promo was 3 toys, 2 treats and 1 chew for $30. I feel that I would spend that much (if not a little more) on toys and treats per month. Shipping is always fast. Customer service is Chick-Fil-A level! 10/10 recommend!

7 octobre 2026
Noté 5 sur 5 étoiles

Choices!

I don’t know who enjoys the arrival of the BARK box more… me or Chase! I enjoy placing the toys in a row to see what he chooses first… such fun! The toys are varied enough to keep him interested during his chosen playtimes. Excellent quality and attention to detail! I’m confident in this company to provide quality toys. BARK is an amazing company with outstanding customer service, as well!

7 octobre 2026
Noté 3 sur 5 étoiles

The toys were not very good this time

The toys were not very good this time. Bailey really wasn't very excited about them. I thought the Halloween toys would have been better.
The treats were good.

7 octobre 2026
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Réponse de BARK

Thank you for sharing your experience with us. We’re truly sorry to hear the toys were not a hit for Bailey. We understand how disappointing it can be when the goodies in the box don’t provide the value or excitement you were hoping for. For items that aren’t working out, our pup parents are covered by our Scout’s Honor Guarantee, which means we’re happy to send a replacement to help make things right. We’d love to make that happen for you and your pup! Our team will be reaching out via email to help find the best solution. We truly appreciate you and your pup being part of BARK, and we’re committed to making sure you both have a better experience moving forward.

Noté 5 sur 5 étoiles

Bark Box mix up!

I had to switch from super chew toys to plushie toys. Apparently there was a mess up. It was noticed by someone on your end and was immediately taken care of . My girls even got a nice gift in the mail to make up for the mess up. Luna and Pika love getting mail. So we are all very happy with Bark Box! Oh and they love the treats!!

7 octobre 2026
Noté 5 sur 5 étoiles

It’s something my little dog enjoys…

It’s something my little dog enjoys every month. Receiving new toys and treats .so far she has like everything she has gotten except the fish tasting treats, that she’s not so fond of. Otherwise she’s very happy and that makes me happy. And the people I have spoken to are very kind and easy to work with..

7 octobre 2026
Noté 5 sur 5 étoiles

My dogs have started recognizing the…

My dogs have started recognizing the bark bag and when I opened it she was so excited. They 2 toys she is loving she even slept with them last night. The treats are wonderful and all my dogs are enjoying them.

7 octobre 2026

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