We have just received one of your bar stools and wanted to say thank you for such an excellent product and exceptionally fast delivery. From the moment we opened the box, it was obvious that... Voir plus
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Lisez les avis des autres
Quality product, wide variety of stools, ordering and payment swift just like the delivery time, kept up to date throughout the process very pleased with both stools. We ordered two different styles... Voir plus
The stools were delivered on time and well packaged. The stools took a little time to build but when completed they looked very nice at our breakfast bar. The rotating function is useful for getting... Voir plus
Over the past year I have ordered bar stools from this company on 3 occasions. I had a couple of small issues the second and third time of ordering and upon contacting the sales team, both times they... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Barstools.co.uk is the UK's leading supplier of bar stools to the public and trade. We pride ourselves in having the largest range of bar stools in Europe and equally being able to retail them at very competitive prices, due to our huge buying power. All of our products are available to purchase online and we also have a lovely showroom located on the south coast.
Coordonnées de contact
Unit 5 Cobham Road,, Wimborne, Dorset., BH21 7PN., Royaume-Uni
- 01425 610363
- sales@barstools.co.uk
- barstools.co.uk
4,6
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the stools
Love the stools, great quality for the price and very swift and easy delivery
9 avril 2026
Avis spontané
Problematic bar stool
Had a problem with one of the stools, after telephoning and sending a little video, problem sorted, by sending new stools, all on the same day. Brilliant company to deal with.
25 mars 2026
Avis spontané
Great choice at a competitive price
Great choice at a competitive price. Easy to order and delivery was excellent. Highly recommended.
27 mars 2026
Avis spontané
Very nice to deal with
1 avril 2026
Avis spontané
Overall very satisfied.
Overall, I am pleased with product, especially the price. Delivery time was excellent. Very easy to assemble . However, the finish of the underneath could be improved. The piece of material supplied to cover the underneath is too small. This means that when you move the chair your ha is are on rough poorly finished pieces of wood. Also, a couple of washers were missing.
As I said previously, overall I am very pleased as they look very good. Just a few improvements would make them 5 star.
1 avril 2026
Avis spontané
Perfect…
As soon as I seen it I knew it was perfect,so I bought it and it didn't disappoint.delivered on time,nicely packaged,easy assembled and it's solid,perfect for me.i would recommend this company and products 100% well happy
9 avril 2026
Avis spontané
Love my barstools
Love my barstools! They are so comfortable and look amazing in my new kitchen. Service was fab, had little issue with DPD but this was resolved quickly
9 avril 2026
Avis spontané
Good stool
Good stool, bit darker than expected but looks good with our Island. Well packaged and quick delivery, would recommend for sure.
9 avril 2026
Avis spontané
very fast delivery and good quality
9 avril 2026
Avis spontané
Quality product at a fair price
Quality product at a fair price.
Great comms and delivery.
Very happy
5 mars 2026
Avis spontané
Delivered on time
Delivered on time, well packaged and easy to assemble.
The stools are attractive and well made.
9 avril 2026
Avis spontané
Picked the barstools we wanted paid for…
Picked the barstools we wanted paid for them as they were in stock online.
Had an email the day they were due for delivery saying they didn’t have them in stock and we would have to wait another 6 weeks.
I requested a refund and they said we can offer 20% off if you wait, we declined and asked for a full refund and now can’t get any response in the last 8 days nor has any refund been made?
Shocking service AVOID
26 février 2026
Avis spontané
Réponse de barstools.co.uk - the bar stool and chair specialist
Dear Jason Cutting,
We’re sorry to see your review, but we’d like to clarify the situation.
All emails sent by you were responded to within one hour of receipt during our working hours. The delay you’ve experienced was due to us not receiving a reply from you to one of our emails, which meant the order remained open. As soon as we received your response, the order was cancelled and a full refund was processed within one hour — we’re unsure how we could have acted any quicker in this instance. Full, date- and time-stamped correspondence can be provided upon request.
We do always advise customers to check their spam or junk folders, as emails can occasionally be filtered there depending on individual email settings.
We appreciate your frustration, but we can assure you that your case was handled promptly and in line with our usual service standards.
Kind regards,
The Barstools.co.uk Team
They lie about products being in stock
They lie about products being in stock, and after you purchase they tell you they're not actually in stock. They tell you they will be in stock 4 weeks later, and after 4 weeks pass, they are still not in stock, though the website says they are. They then take a long time to actually refund your money. Shady business model
15 mars 2026
Avis spontané
Réponse de barstools.co.uk - the bar stool and chair specialist
Dear James Blair,
We have been unable to locate an order under your name, and despite our request via Trustpilot, no order number or further details have been provided. If may be a possibility that you have ordered from elsewhere.
In order for us to investigate your experience and confirm that you are a genuine customer, we kindly ask that you contact our Customer Service team directly. You can reach us by email at sales@barstools.co.uk or by telephone on 01425 610363. Our office hours are Monday to Friday, 9am to 5pm.
We are committed to resolving any legitimate concerns and will do our utmost to address any issues you may have experienced.
We look forward to hearing from you.
Kind regards,
The Barstools.co.uk Team
Wide selection of bar stools by style and price point
Wide selection of bar stools by style and price point, and seem to have a massive stock in their warehouse. We visited their small showroom on the Ferndown Industrial Estate, found a bar stool that we really liked, then found that they had two in stock in their warehouse which we bought and took away with us.
17 février 2026
Avis spontané
Great breakfast bar stools
Ordered stools for my breakfast bar unfortunately they were out of stock, I was contacted and informed on expected delivery date or given the option to cancel my order. I’m so glad I waited the few days for delivery they are absolutely perfect. I would not hesitate to recommend barstools.co.uk to friends and family. Good price, great quality and friendly service what’s not to love.
5 février 2026
Avis spontané
The power of social media
Order placed Mid December for delivery in February. Heard nothing so contacted them. Ignored my email so I called them,was told now planning to deliver at end of May , almost 6 months after initial order was paid for. Asked for refund, they agreed and have done nothing about it. Still waiting and fed up with being ignored and fobbed off.
Edited comment-the day after this was posted they couldn’t refund my account fast enough in exchange for a removal of my 1 star review , now changed to 3 stars,
Beware if you are ordering a ‘pre-order product, you may face a lengthy delay in receiving your items.
10 mars 2026
Avis spontané
Excellent service high quality bar…
Excellent service high quality bar stools. Super fast delivery would highly recommend
10 mars 2026
Avis spontané
Product is good but...
Product is good, but delivery took weeks and I missed a filming date where I wanted to use it
10 mars 2026
Avis spontané
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