Package never showed up. I reached out to an update on the status of my order, never heard from them. I'm assuming this is a fraudulent item and shop. Edit: if anyone can see the reply, know the i... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... Voir plus
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... Voir plus
L'entreprise a répondu
Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... Voir plus
À propos de l'entreprise
- Magasin d'articles de sports
- aussi dans
- Baseball
- Magasin d'articles de baseball
- Terrain de baseball pour ligue junior
- Terrain de softball
Écrit par l'entreprise
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
Coordonnées de contact
3113 Norwich Ave, 93619, Clovis, Etats-Unis
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
4,4
Excellent
181 avis
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A répondu à 100 % de ses avis négatifs
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Great shop, great customer service!
This shop is great! They offered a bat that was hard to get and delivered it well in time for my son’s season. Steve is great to work with, we will be returning for all our baseball/softball needs!
2 mars 2022
Avis spontané
Réponse de batflipshop.com
Thank You Wendy once again for the kind words :) We love taking care of Our Baseball/Softball Family and keeping in touch down the road.
the bat I ordered is a graduation…
the bat I ordered is a graduation present for my grandson. It came in just in time
For his first practice of the season. He LOVES it!!
28 février 2022
Réponse de batflipshop.com
Swing Away Molly :) glad he loves it !
All Good!!
Everything went well. Pre-ordered 2 of The Goods by Demarini and received them about 6 weeks later. Received updates by email on status of order. I would definitely recommend Batflipshop!!
27 février 2022
Réponse de batflipshop.com
Communication is the key! We like doing things old School ! Thanks Mileny20 !
Great customer service
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch with us with frequent updates. A delayed delivery is much easier to tolerate when someone is keeping you in the loop!! Thanks again, Bat Flip Shop!
25 février 2022
Réponse de batflipshop.com
You were a Awesome customer Joanne! Patients is all we ask on preorders- but you are absolutely correct, keeping everyone updated makes the process so much easier. :)
Steve was awesome he really went the…
Steve was awesome he really went the full mile to help me. He made sure to inform me what was happening through out my delayed order due to the trucking and pandemic shipping issues. I’d highly recommend the bat flip shop and ask Steve you’d be glad you did.
25 février 2022
Réponse de batflipshop.com
You are the man DJ :) Thank you my Brother.
Everything went great and was I was…
Everything went great and was I was kept up to date.
23 février 2022
Shipping was fast once it was in stock
Shipping was fast once it was in stock. Kid loves this bat!!
20 février 2022
Very happy how quickly we received the…
Very happy how quickly we received the new bat!
15 février 2022
The bat arrived 4 weeks earlier than we…
The bat arrived 4 weeks earlier than we were told. Just breaking in the bat. So far, so good. My son barreled one for a triple last weekend.
Spoke too soon. Just noticed the casing on the endcap has started to chip off :(
Re: Batflipshop- Yes, we want to initiate a warranty exchange. Please explain the process for doing so. Thank you.
15 février 2022
Réponse de batflipshop.com
Hey Christopher- Don't like hearing my customers having issues with new bats, if you want to initiate a warranty exchange let me know, these bats are expensive and need to hold up to the reputation.
Steve from the bat flip company was…
Steve from the bat flip company was amazing! I was worried at first because I’ve never heard of this website. The bat I wanted was pre order and who knew when we would get it. Steve provided updates along the way on the status of the order. The wait for the bat was maybe 3 weeks! I even it got the bat in time for my sons birthday! Will always go to the bat flip website 1st!
12 février 2022
Voodoo one preorder
Voodoo one preorder came 3 weeks early, and I got it for 350 no shipping no tax
8 février 2022
Had what I needed at a fair price when…
Had what I needed at a fair price when it was out of stock most other places. Shipped fast and customer service was great at answering my questions on the live chat. A++
2 février 2022
Can I just say ..WOW
Can I just say ..WOW! My son really wanted the Demarini Voodoo One baseball bat. He came across your site. I was skeptical of ‘pre-ordering’ through a site I’d never heard of. I did a little research and saw good things. Who knew that your customer service would be outstanding as well, as you emailed to remind me it was a pre order. I asked the possible wait time. You stated Demarini said 5-10 weeks. You gave me a little hope of sooner as you get bats in frequently. I expected (and hoped) to have it by spring. Well, we just got it and I’m in awe. You are a great company and I look forward to letting others know about you. We will definitely be purchasing from you again in the future. I just thought I’d let you know how happy we were.
Take care and best of luck with your successful business!
2 février 2022
Avis spontané
Wrong Size on the Website
The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it took extra time to process my return request according to the instructions posted online. Once the email was found, the return label was created and emailed to me quickly.
10 janvier 2022
Réponse de batflipshop.com
Charles, I have sent you the return label this morning 1/12/22 to your email address on file since I have not received a return phone call or email. As I explained in my emails, the emails you sent went into my spam folder and I have no idea why. I apologize for the delay and hope you will consider changing your review as this was a honest mistake, not bad customer service.
Charles
This is Steven, Owner of The Bat Flip Shop, I am sorry you received the wrong size but I have not received 1 email or phone call from you asking for assistance to correct this issue. We will gladly take care of whichever way you want to handle it so please contact me directly at 310.601.0256, as this is the number clearly in the contact information along with numerous ways to Contact us. Are you sure you aren't calling Team Express ? That is who I had to get the set from as I was out of the Youth size .
Also, please review the discription of the Gear posted on Our Site. If this is not what you need let us know .
Easton’s® second-generation Black Magic 2.0 Box Set is perfect for the Junior Youth. This Catcher's set includes a hockey-style ABS Thermoplastic Shell Helmet with steel cage and dual-density foam, Chest Protector with foam padding for protection and Leg Guards with double-knee protection.
Certified As: NOCSAE ND024 Newly Manufactured Baseball/Softball Catcher's Helmet with Face guard
Certified Life: Under normal play conditions, the certified life of this helmet is from the date of the manufacture to five (5) years thereafter
Level: Junior Youth 6-8
Series: Black Magic
Sport: Baseball
Usage: Catcher's Box Set
Réponse de batflipshop.com
Glad Jr liked it ! 😊 glad we could be part of His Holiday !
No issues with order or shipment.
22 décembre 2021
Réponse de batflipshop.com
Thank You for the review Jon 👍
They were amazing
They were amazing. Helped me find the bat bag that was out of stock everywhere. Would definitely use them again.
5 décembre 2021
Réponse de batflipshop.com
Thank You for the kind words Marcy! ☺️ So happy it all worked out
Super easy purchase and communication
Super easy purchase and communication, sent my order through zelle, received a message shortly there after and had my kids catchers helmet in 4 days, awesome!
20 octobre 2021
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