Package never showed up. I reached out to an update on the status of my order, never heard from them. I'm assuming this is a fraudulent item and shop. Edit: if anyone can see the reply, know the i... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... Voir plus
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... Voir plus
L'entreprise a répondu
Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... Voir plus
À propos de l'entreprise
- Magasin d'articles de sports
- aussi dans
- Baseball
- Magasin d'articles de baseball
- Terrain de baseball pour ligue junior
- Terrain de softball
Écrit par l'entreprise
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
Coordonnées de contact
3113 Norwich Ave, 93619, Clovis, Etats-Unis
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
4,4
Excellent
181 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
These guys get it
These guys get it. Pricing, communication, shipping. They’re a triple threat. Highly recommend.
12 avril 2021
Avis spontané
Réponse de batflipshop.com
I have to say, This is the best comment yet!! :) Simple and to the Point!
Thank You for the amazing review !
Swing Away !!!! Steven
I was happy to spend my money on a…
I was happy to spend my money on a small family operation rather than a large corporation. Had a little issue in the beginning with shipping but the Bat Flip team was in constant contact and never made me feel like there was anything to worry about.
2 avril 2021
Réponse de batflipshop.com
Thanks Chuck! We appreciate the support of the Little guy! Even though we want to continue to grow Our Business we will NEVER lose that small Family operation feel..
Shipping is and has continued to be a challenging issue during this pandemic situation. We will continue to do what we can from our end by communicating what we know to our customers to calm their nerves waiting for their package. Unfortunately we have minimal control over the delivery services once it leaves one of the warehouses.
We appreciate you and all our loyal customers ! Swing Away!!
Nice bat.
Nice bat.. Juat took longer to get than what I expected..Package was marked 2 day shipping n took over a week for me to receive..
31 mars 2021
Réponse de batflipshop.com
Hey Robert
Thanks for taking the time to give a review, much appreciated. Shipping is a HUGE issue right now with all services, some packages show up sooner than expected and others take way longer. I am glad to hear you like the bat, but honestly we have no control over shipping service companies once they pick it up. We will assist in anyway possible by contacting them for you so please shoot us a message or email next time so we can help.
Thank You for Supporting Our Business- Swing Away !
Steven
Customer service by the BatFlipShop is…
Customer service by the BatFlipShop is absolutely amazing!! I came upon this website by chance and I am so glad that I did. I had ordered 2 sets of catchers gear from 2 other websites, only to be sent an email 3 days later stating that the item I purchased was out of stock. When I came across BatFlipShop I noticed there was an option to send a chat message. It was almost 9pm at night, we were sitting at the ball field, and I had no idea that I would get an immediate response from an actual human that truly cared to help me find what I was looking for!! You have went above and beyond. Thank you so much for your exceptional customer service, it is truly unmatched.
31 mars 2021
Avis spontané
Réponse de batflipshop.com
Our Hearts are full Kelly! :) Thank You for letting Us be part of your daughters journey into the Best Game in the World :)
Swing Away
Steven
Customer service by the BatFlipShop is…
Customer service by the BatFlipShop is unmatched by any other sporting goods retailer I've experienced. Prompt responses to inquiries, competitive pricing, and quick delivery. I will continue to use the BatFlipShop as my go to source for my equipment needs. Thank you Steve for your great service and support of Veterans and youth sports.
18 mars 2021
Avis spontané
Réponse de batflipshop.com
Thank You and it is a Honor to Support Veterans like yourself! Thank You for your Service and may God Bless You and All Military Personnel.
Swing Away
Steven
BatFlipShop quickly went out of their…
BatFlipShop quickly went out of their way to get my daughter a bat that was in low supply. Thank you BatFlipShop!
12 mars 2021
Great service even after the sale!
Great experience with these guys. Found the bat I wanted for my son at a great price. UPS had shipping delays and I got a text message from the owner Steven telling me he noticed on my tracking that my bat was stuck somewhere and said he would try to find out what is going on. Very rare to find service after the sale! Definitely will be buying from these guys again.
10 mars 2021
Avis spontané
Réponse de batflipshop.com
Thank You Shawn for the kind words. We are old School for sure and believe Our Customers deserve quality service and We are Blessed, customers like yourself, take trust in Us.
Great service from Bat Flip Shop
Great service from Bat Flip Shop! Steve was great to work with and provided excellent customer service. I will be a repeat customer of Bat Flip Shop.
27 janvier 2021
Avis spontané
Great Website!!
Great Website!!! Loved how easy it was to find what I needed. Wonderful selection of baseball gear. I will definitely buy from this site again.
27 janvier 2021
Avis spontané
I had such a great experience
I had such a great experience! They contacted me several times with updates. I was so surprised during the holiday season how much effort they put in to be sure I received my sons bat for Christmas. ☺️
26 janvier 2021
Very helpful on finding the right bats…
Very helpful on finding the right bats for my kids and Very Fast Shipping,bats arrived sooner than I expected !!!
24 janvier 2021
Avis spontané
Great turn around on getting what I…
Great turn around on getting what I needed for both my kids, during a pandemic.
I got excellent and professional service. Definitely recommend and will be using for all future sports needs 👍 🙌 👌
22 janvier 2021
Avis spontané
This was the only place I could find…
This was the only place I could find the bat I was looking for before Christmas. Exactly what she wanted and shipping was very fast! Would definitely order from them again
19 janvier 2021
Great response from these guys
Great response from these guys. They really worked on my behalf to find the right bat. I highly recommend!
19 janvier 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.