After losing a much loved sister and daughter, Beagle Street made an unfortunate life insurance claim a smooth and stress free process. Every email responded to almost immediately in a professiona... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Lisa Cowling went out of her way to trace the family following the death of a family member. She had been given incorrect contact details and she battled on for over two and a half years before she w... Voir plus
L'entreprise a répondu
Easy from start to finish. Good communication. Process took very little time in terms of claim being approved . Updated regularly via email as per my preference. Excellent customer service
L'entreprise a répondu
Don't recall speaking to a member from the company. Didn't receive any paperwork or emails to reference my policy. Most of all didn't receive anything about if wish to cancel policy it has to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Protect your loved ones with Beagle Street
Écrit par l'entreprise
- Fixed monthly payments and cancel anytime
- At Beagle Street, we promise your premiums will never increase, regardless of age or changes to health, and you can cancel your policy whenever you like. This gives you the confidence to plan your finances and know you’ll have cover you can afford for the length of your policy.
- 99.8% of claims paid out
- In 2024, we paid out 99.8% of our protection claims, helping our customers when they need it most. Answer all questions honestly and accurately and you can be assured your loved ones will receive the pay out intended for them. Beagle Street is underwritten by Family Assurance Friendly Society Limited, who in 2024 paid out 99.8% of all protection claims.
- No policy fees if you ever need to update your details
- At Beagle Street, we're not like car or home insurance. If you need to make changes to your personal details, we can update them for no extra charge.
- Free simple Will writing service
- All our policy holders are eligible for a free simple Will through one of our regional partners. A simple Will acts as an instruction for what should happen to your belongings when you pass away; this could include your money, personal items and property.
- Early funeral payout included on all policies
- Anyone who makes a valid life insurance claim can receive up to £5,000 of the total claim with our early funeral payout. This means that your family won't be left alone to cover the costs of your funeral.
Coordonnées de contact
16-17 West Street, BN1 2RL, Brighton, Royaume-Uni
- 0800 0480480
- enquiries@beaglestreet.com
- beaglestreet.com
4,5
Excellent
5 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Abdul was amazing!
Today Abdul helped me sort out life insurance and critical cover. He was extremely patient and explained everything very clearly. He was thorough and happy to help at every step. Excellent service. Highly recommend!
21 mai 2025
Avis spontané
Helpful customer service
The customer service team were easy to contact and helped resolve my enquiries. In particular, David Ford, was very friendly and helpful!
29 avril 2025
Avis spontané
Amazing Customer service from Abdul and…
Amazing Customer service from Abdul and Sharon, couldn't fault them, answered all the questions I may have had, and made the whole experience less nerve racking than It could hav been
16 mai 2025
Avis spontané
We had an excellent service from Abdul
We had an excellent service from Abdul. He was helpful and answered all our questions thoroughly.
15 mai 2025
Avis spontané
Amazing customer service from Abdul
Amazing customer service from Abdul. He went above and beyond to help me with my life insurance. He was very helpful, I will be recommending everyone to Beagle street.
8 mai 2025
Avis spontané
Claim on critical illness cover
I took out life insurance with critical illness cover a few years back and had to claim under critical illness recently. The communication was excellent from the day I emailed them. I received regular updates and rapid replies to all my queries. Would definitely recommend.
24 avril 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Stolen my money
Stolen my money. Cancelled the policy and still charged me for the full month of not having a policy. Their customer service is a joke.
9 avril 2025
Avis spontané
Réponse de Beagle Street
Hi Yam
Thank you for your review.
I'm sorry to hear we've taken a payment from you unexpectedly, I realise this is frustrating.
Please email your policy number to customer.relations@onefamily.com so we can investigate why this happened and deal with it appropriately.
Many thanks
Chloe
Customer Relationship Representative
I have called up 4/5 times in the past…
I have called up 4/5 times in the past 2 months for updates on my dads life insurance, couple of the people that worked their was really unprofessional and disrespectful to me and my dads passing. The last call I had was with Nel, she was the sweetest person, very empathetic, attentive and making sure I was happy with everything before ending the call. If you were to call this company for insurance make sure you speak to Nel for the best results. Thank you for the amazing customer service! She deserves a pay rise or commission for her amazing work!
28 mars 2025
Avis spontané
David was a great support guy
David was a great support guy. Made everything work.
26 mars 2025
Avis spontané
Abdul was very helpful
Abdul made taking out life insurance simple and straightforward. he answered any questions and was happy to help. Great Job Abdul
25 mars 2025
Avis spontané
Marian D is great
Marian D is great, he was very understanding on the phone and helped me sign up to my life insurance policy
20 mars 2025
Avis spontané
Policy Changes are a breeze
Spoke to Lisa today who talked me through everything I needed to know, very knowlegable on policies and all the extras that come with the policy. Supoer freidndly too!
Highly recomended
14 mars 2025
Avis spontané
Irritating
They acquire phone numbers from an unknown source and attempt cold-calling. They called too many times. I told them to stop calling me but they didn’t remove my number from their contact list. This is irritating.
12 mars 2025
Avis spontané
Réponse de Beagle Street
Hi Jack
I'm sorry to hear you've been receiving unwanted phone calls from us.
Please email your phone number to customer.relations@onefamily.com, and I'll make sure this is removed from our dialing list.
Many thanks
Chloe
Customer Relationship Representative
Abdul was brilliant
Abdul was brilliant, 5 stars to him.
Rating 4 stars because he had to fix a previous mistake by someone else which is annoying, I had 2 policies at the same time. But Abdul was great, an excellent example of customer service
5 mars 2025
Avis spontané
Stuart has been very helpful and…
Stuart has been very helpful and knowledgeable. Helped me ste up the insurance in no time
1 mars 2025
Avis spontané
Marcus you're a star!!
I wanted to opt out deu to personal reasons. I had the honour to speak to Mr. Marcus whom was very professional and kind. He answered all my questions and gave me great advice! Excellent customer service!!
Thanks Marcus! You're a star!!
27 février 2025
Avis spontané
Great service
Great service - I spoke to Abdul, who was very polite and professional. He arranged the right level of cover for me without trying to sell me anything I didn't need. Everything was sorted within twenty minutes 👍
26 février 2025
Avis spontané
Abdul and Violeta provided 5 star…
Abdul and Violeta provided 5 star service.
24 février 2025
Avis spontané
Very pleased with the CS
Received today great customer service from Violeta and Abdul.
Very helpful and polite. Thank you both.
Hopefully I will receive the same level of service and efficiency in case I would need to make a claim with Beagle.
20 février 2025
Avis spontané
Abdul was a very helpful and efficient…
Abdul was a very helpful and efficient telephone customer advisor. He was patient and kind when going through the life insurance questions.
19 février 2025
Avis spontané
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