Britannia Bearsbys Avis 383

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bearsbys was brilliant. They were able to take our belongings into storage with little notice and keep them there longer than anticipated. The teams on all three removal days this time around were har... Voir plus

Noté 5 sur 5 étoiles

We had a large amount of furniture and items as we'd sold 2 places for me and my partner to move into a house together with our child. The guys we had were speedy yet careful with all our items, were... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service from start to finish Nothing was too much trouble from our brilliant movers esp Dave who put my mum at ease from packing up and the move day,he was so calm and profe... Voir plus

Noté 5 sur 5 étoiles

After a stressful couple of days, trying to arrange exchange and completion, Britannia stepped up and were able to move us on the day the chain wanted. They attended on the previous Friday to preload... Voir plus

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. Déménageur
  3. Magasin d'emballages
  4. Service d'envoi
  5. Centre de stockage
  6. Entrepôt

Informations provenant de diverses sources externes

Britannia Bearsbys are a family run removals company based in Kent. After twenty eight years we have now grown into the largest moving company in our local area. In January 2015 we moved to our brand new office space and storage facility and can now hold just over 650 storage containers in house. We offer local removals, european removals and international shipping to anywhere in the world. All of our staff are full time Britannia Bearsbys staff, we use our own impressive fleet of removals vehicles and we are currently the most accredited moving company in our local area. We have a very good reputation and we do a good job which is why we decided to join trust pilot and show our customers what people have been saying about us. If you have any questions at all please don't hesitate to contact us. The most up to date information is displayed above.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A five star service from Bearsbys…

We were relocating from Kent to Pembrokeshire, and from the initial meeting with Ralph, where all our concerns were eased, we realised we would be in safe hands.The removal crew were extremely professional and cheery and worked so efficiently both loading and unloading, taking care of our possessions and ensuring everything ran smoothly over the 2 days. We would definitely recommend Bearsbys to anyone considering a move.

20 mars 2025
Noté 5 sur 5 étoiles

Excellent from start to finish.

From start to finish the guys were excellent, professional and polite. Packing was a smooth operation and the move was very well organised at both ends. Would highly recommend!! Five stars indeed.

26 mars 2025
Noté 5 sur 5 étoiles

We were extremely happy

We were extremely happy with the service we received from all members of the team. Bill was great at packing. We were impressed with his speed and curtesy. John and Jordan were so friendly and quick at either end of the move. Thank you for making a potentially scary experience a pleasure.

26 mars 2025
Noté 5 sur 5 étoiles

The whole team were brilliant

The whole team were brilliant, ours was quite a daunting move over a considerable distance with a few issues along the way, not least of which was a significant delay waiting for house sale funds to clear and possession to be finalised accordingly.

14 mars 2025
Noté 5 sur 5 étoiles

Excellent service

Excellent service, no issues at all with the packing service, which included moving a very thin and large OLED TV and dismantling, moving putting together again a TV bed. Staff were courteous and friendly, they were a bit rushed at the other end but couldn't blame them as a named storm was arriving that evening.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Made a stressful day more bearable…

Everything was made easy and was professionally handled from the visit to quote to moving day. The crew who moved us were approachable and kind with a sense of humour which made a stressful day more bearable. Access to the new property is difficult and one of the vans couldn't get down, but the crew sorted it quietly and coped very well .

26 février 2025
Noté 5 sur 5 étoiles

Amazing company with an Amazing team!

Kate, Paul & Kieran were so quick to respond, easy to work with and were very clear with their communication. Especially with our situation having to get this done really last minute, they did such an amazing job to rush it! From enquiry -> collection it took <24 hours. The guys who came to collect did such an amazing job! They were professional, quick, worked so well together to have our stuff all sorted, packed and gone within the hour! We were Very impressed!

25 février 2025
Noté 5 sur 5 étoiles

We received an incredible service from Bearsbys!

We received an incredible service from all the staff at Bearsbys! We were moving from Kent to Buckinghamshire. There was going to be a five month period in temporary accommodation in between, so all our furniture and effects had to go into storage. Everything went like clockwork thanks to the efficiency and competence of these wonderful people. We were amazed at how quickly and smoothly all our possessions were packed away into the removal vehicle - all done in two hours! Five months later, and the process was reversed - once again, the operatives worked quickly and efficiently, completing the job in just two hours. The weather was awful on that day, but that didn't stop the removers from being cheerful and friendly, and they were very careful to protect all the floor surfaces and carpeting.

So, we had an excellent experience from start (when Ralph first gave us the quote) to finish. Everyone we came into contact with in the office was polite, informative and efficient, as were the removers themselves. Thank you very much, everybody, for the five star service!

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Made our move extremely easy!

I have nothing but positive remarks for every person I came into contact with at Bearsby's Tunbridge Wells/ Maidstone.
Ralph - our original contact who provided us with a quote and explained everything thoroughly, very easy to deal with and always happy to answer any questions. Really put us at ease at the very start of the process.
Michael & Katey - very quick on comms and again answered all our questions speedily in a cheery manner.

Our moving crew David, Simon & Mia were extremely punctual, hard working, friendly and really looked after our items.

Wouldn't hesitate to use & recommend Bearsby's.

12 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Paid for a service to be told I had not…

Paid for a service to be told I had not paid when I did. Lots of grumbling form workers when I paid for service to remove house. Dismantling they did great job. Putting wardrobe back to gather not goodcat all left out important screws did not finish putting things back together. Rushed to put my settee back to gather they ripped it. My settee is only 2 years old. I told them they did not appogise or offer claim form this was not a cheap move not happy with the service as all the workers didn't wanna be there .the move it self was pretty straight forward and easy just very stressful

18 décembre 2024
Logo de Britannia Bearsbys

Réponse de Britannia Bearsbys

We were disappointed to receive this review but accept that this was due to a lack of communication on our part. We are pleased to see that following our phone call you have now issued a new 5 star review which we thank you for.

Noté 5 sur 5 étoiles

Highly recommended

We were relocating from Kent to Hampshire. Ralph quoted on a removal for us. He was very polite and professional, the quote was reasonable for the distance involved. On the day, the removal team arrived on time and cleared our home quickly and efficiently. Unfortunately the move failed to complete that day and they had to return to Kent with the contents of our house. This was obviously very stressful for us, but both Ralph and Michael kept in touch and reassured us that our belongings were safe. Michael was able to change a few things around so that our belongings could be returned the following Tuesday. The removal team arrived in good time and again worked so hard to get everything unloaded into our new home. We were very impressed with both removal teams and all the help we had from Michael, Ralph and Katey. We would not hesitate to recommend Bearsbys to anyone. Thank you all!

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We used Bearsbys to store our downstairs furniture and effects.

We used Bearsbys to store our downstairs furniture and effects while we had the place gutted to remove asbestos, and then remodelled, over a period of 6 months. I had got a few quotes and they all came in at similar prices. Bearsbys stood out because I got the impression (from Ralph Sayers) that they cared that our work went well and cared about their role in it. That's a great attribute for people who are stressed and busy with thumping great house moves or major disruptions, or concerned about their effects. We got Bearsbys to pack and store. The team was good-natured, appreciated good tea and coffee, and very operative in packing and moving all our effects. Communications subsequently were quick and a minor issue was settled very fast. Bearsbys were flexible in getting our effects back to us too and taking away (for a charge) some large items we no longer needed. I'd use them again in a flash and recommend them thoroughly. Oscar, Medway.

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, the guys arrived on time, did a great do loading and unloading my items, would recommend them to my friends, family and anyone who asks you moved you. Thanks a lot for all your help.

13 décembre 2024
Noté 5 sur 5 étoiles

Bearsbys came to the rescue when I was…

Bearsbys came to the rescue when I was let down 3 days before our move by another removal company. They were very professional, took great care of our possessions, were happy and friendly and went the extra mile to make our moving day as stress-free as possible for us. Highly recommend!

29 novembre 2024

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