Beautaholics Avis 

114
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Truly one of the best products I've purchased from Beautaholics. Glolift eyez, it's doing work like wonders looking a lot more awake. Purchased almost 2 weeka ago. Very Good customer service and they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far so good! Impressed to date with process from order to delivery, speedy delivery within a couple of days! Only been using a couple of days, so early days, product packaging excellent, simple str... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Hairdryer arrived quickly however very poor quality. Attachments either didn’t fit at all or fell off. Very disappointed with this!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased wide plate white sparkle glamshine straighteners. I Was NOT disappointed, actually using 30° lower than my previous ones (well known brand). Hair still straight 2/3 days later . Previously... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Magasin de produits de beauté
  3. Magasin de produits capillaires

Écrit par l'entreprise

Beautaholics is a family-run UK business based in Tyne & Wear, specialising in premium-quality hair and beauty tools that deliver salon-worthy results at home. Our mission is simple: to make professional styling and skincare tools more affordable and accessible, without compromising on performance or design. Whether you're searching for a lightweight yet powerful hair dryer, wide plate straighteners, rotating hair curlers, or cutting-edge LED facial rejuvenation devices, you’ll find them in our growing range. We pride ourselves on offering products that rival leading beauty brands—but at a price point that suits everyday budgets. All orders are despatched directly from the UK with fast, tracked 2–3 day delivery, plus Express and Next Day shipping options available at checkout. Our customer support team is UK-based and always happy to help with any questions before or after purchase. At Beautaholics, we’re passionate about helping our customers feel confident, refreshed, and effortlessly styled—every day. Whether you're a first-time visitor or a loyal returning shopper, we’re here to deliver exceptional quality and trusted service every step of the way.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(114)

51 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

I'm very disappointed with this HiLash.

The delivery was great and it arrived safely. The HiLash itself looks good, but it doesn't charge up at all!
I have taken photos but I can't seem to post them here. I would like to return it and get it replaced with one that works.

6 juillet 2026
Avis spontané
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Réponse de Beautaholics

Hi, Sorry you're having an issue with your product. I can see that our Customer Service Team have been liaising with you to get this resolved. They are awaiting your instruction.

Noté 1 sur 5 étoiles

Rubbish product, rubbish company

Won’t be using or recommending this company again.
Bought a glo lift for a gift. Luckily I checked it before giving as it was faulty. Sent them a video to prove it. Only good thing about them is they sent a replacement quickly, however with out asking me first what I wanted. I replied and asked to be refunded but the replacement was still sent. I was told I could dispose of the faulty item once received. In my mind as it was faulty and I wouldn’t then be keeping the replacement as the date had already passed I needed it, I disposed of it and informed them I would be returning the replacement. Now being refused a refund on the replacement item. Snotty email replies when I have asked to be refunded and I’ve disposed the faulty product. Also if I was to send it back I’d still be having to pay return postage! So 2 lots of postage for something that wasn’t my fault to begin with. Also the item looks cheap glad I threw it away, much better products out there for less.

13 juillet 2026
Avis spontané
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Réponse de Beautaholics

We are sorry to see this review, but would like to clarify the timeline as some of the information stated is incorrect.

Details of the fault were provided to us on Friday and, after receiving the requested evidence, a replacement was processed promptly. At that stage, you had not requested a refund.

Our email clearly advised that there was no need to return the faulty item and that it could be disposed of once your replacement had been received. The replacement had not yet arrived when you later informed us that the original item had already been disposed of.

Your request for a refund was only made after the replacement had already been processed. We also want to make clear that you would not have been required to pay return postage for the replacement and our email advised this.

We always aim to resolve genuine product faults quickly and fairly, which is why a replacement was arranged straight away. However, where the original item has been disposed of contrary to the instructions provided, this understandably limits the options available to us.

You are, of course, more than welcome to keep the replacement that has been sent to you. Should you decide that you do not wish to keep it, our customer service team will be happy to confirm the details for returning it to us free of charge.

The Beautaholics Team

Noté 1 sur 5 étoiles

Hairdryer arrived quickly however very…

Hairdryer arrived quickly however very poor quality. Attachments either didn’t fit at all or fell off. Very disappointed with this!

8 juillet 2026
Avis spontané
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Réponse de Beautaholics

Hi Gillian, we are sorry to see this review posted before giving the opportunity to resolve this for you. I can see that following receipt of the photos you provided, we identified that one of the nozzles had been broken and left fitted to the dryer hence the reason the others wouldn't fit on. As you stated that this was for a gift we confirmed a refund could be processed on return of the dryer, and provided a link to return it free of charge. We trust this has now been resolved to your satisfaction.

The Beautaholics Team

Noté 5 sur 5 étoiles

Fast delivery service

Fast delivery service. For people with dexterity difficulties this is a fabulous lightweight hairdryer.

1 juillet 2026
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Réponse de Beautaholics

Thank you for the lovely review Julie. We are so glad you are enjoying your new dryer.

Noté 5 sur 5 étoiles

Great and fast delivery

Great and fast delivery. Easy ordering .2 Nd time I have orders directly from them .

3 juin 2026
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Réponse de Beautaholics

Thank you for the lovely feedback

Noté 5 sur 5 étoiles

I had problems with my heated eyelash…

I had problems with my heated eyelash curlers so I emailed them. Within a few minutes I had a replacement coming in the post. Incredible customer service! A very happy customer!

1 juin 2026
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Réponse de Beautaholics

Thank you for the lovely feedback

Noté 5 sur 5 étoiles

Fantastic!! Thank you 😊

Truly one of the best products I've purchased from Beautaholics. Glolift eyez, it's doing work like wonders looking a lot more awake. Purchased almost 2 weeka ago. Very Good customer service and they have a range of other beauty products which may be very beneficial when needed the most, suiting your needs.

16 mai 2026
Avis spontané
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Réponse de Beautaholics

Thank you for the great feedback

Noté 5 sur 5 étoiles

RejuvenEyez - So far so good

So far so good! Impressed to date with process from order to delivery, speedy delivery within a couple of days! Only been using a couple of days, so early days, product packaging excellent, simple straight forward instructions. A little noisy on vibration mode, but hopefully will get used to it. Hoping to see a “new me” in a week or so! 🤞🤞

16 avril 2026
Avis spontané
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Réponse de Beautaholics

Thank you so much for the feedback Julie.

Noté 5 sur 5 étoiles

I am loving my latest purchase from…

I am loving my latest purchase from Beautaholics. GloLift eyez is very easy to use and after two weeks, there is a difference already. Beautaholics are there for you in every which way if you have any questions. Very satisfied customer. Thank you.

16 mars 2026
Avis spontané
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Réponse de Beautaholics

Thank you so much for the lovely feedback Caroline, It is appreciated.

Noté 1 sur 5 étoiles

Dissapointed in "salon quality product"

Absolutely unacceptable. I purchased this dryer, which developed a fault. The replacement unit sent was also faulty. Despite my clear statutory rights under the Consumer Rights Act 2015, customer service refused a refund and insisted I accept yet another replacement.
This has wasted a huge amount of my time, effort, and money. Repeated failure of the product, combined with poor customer service, makes this a product I cannot recommend under any circumstances.

10 février 2026
Avis spontané
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Réponse de Beautaholics

Thank you for your comments Chantelle. The first product did develop a fault and was replaced under warranty. The replacement when returned was fully tested and found to be in full working order. We go over and above for our customers and sent another brand new product, even though there was absolutely no issue with the returned product. We followed the consumer rights act as we always do as an absolute minimum. If you have any further queries, our Customer Service team will be happy to assist.

Noté 5 sur 5 étoiles

Responsive customer service

I found the customer service responded quickly to my queries regarding the product.
The website was easy to use and the delivery time good.

25 février 2026
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Réponse de Beautaholics

Thank you for your lovely feedback. Always happy to help.

Noté 5 sur 5 étoiles

A very good company worth a look at

This is the first time I have used your company and I must admit it was very very good . From order to delivery quick and easy . I would certainly recommend you to people .

27 février 2026
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Réponse de Beautaholics

Thank you for taking the time to write such a lovely review Michael. We really appreciate your feedback.

Noté 2 sur 5 étoiles

Item was returned over 10 days ago

Item was returned over 10 days ago, confirmed as received back, no refund ive emailed no reply, disappointed

5 février 2026
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Réponse de Beautaholics

Hi Lesley, On checking we can see that your refund was actioned last week. Depending on your bank, this can take 5-7 days to reach your account.

Noté 4 sur 5 étoiles

Very responsive

Very responsive, quick delivery and kept updated at all times. Easy process

29 décembre 2025
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Réponse de Beautaholics

Thank you for the lovely feedback Karen

Noté 5 sur 5 étoiles

Lightweight hair dryer

Royal Mail delivery was late but not fault of Beautaholics. The hair dryer was excellent, easy to use, lightweight and just what was wanted. Highly recommended

11 janvier 2026
Avis spontané
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Réponse de Beautaholics

Thank you for the lovely review Arthur. We are so glad you are happy with your purchase.

Noté 5 sur 5 étoiles

Lovely, light & small

Fast delivery. Lovely package. I'm a hairdresser & needed a lighter hairdryer as shoulders are suffering. This is half the weight of my other dryer. At first I thought, this feels weird but now getting used to it. Noise is quieter on soft setting but noisier on high power which I was hoping would be a bit quieter. But overall I love it.

29 décembre 2025
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Réponse de Beautaholics

Glad you love your new dryer Tracy.

Noté 5 sur 5 étoiles

I needed a very light hairdryer so …

I needed a very light hairdryer so googled 'light hairdryer' and this company was one of the results. I ordered the hairdryer as it weighs only 380 grams. Delivery was very quick (even though there was bank holiday in between) and although I haven't yet used the hairdryer, I have tested it and it is so light! Hopefully no more shaking wrists due to the weight 😅

2 janvier 2026
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Réponse de Beautaholics

Thank you for the lovely review. Glad you were happy with our service and we are sure you'll feel the benefit of the ultra-light weight.

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