Product took ages to be delivered. I even thought it was a scam website as there was no dispatch or delivery information. I contacted them via their website with no response. I also contacted them vi... Voir plus
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Website layout needs updating because typing in what you're searching for is difficult however order process was clear and quick. Quick delivery, value for money and good updates. Hair is fantastic qu... Voir plus
L'entreprise a répondu
Tried to phone company 0208 640 8595 at least 8 or 9 times during the week to find out if they had my order in stock! Nobody ever answered the phone on that number. So I Emailed them this morning & I... Voir plus
I ordered my parcel mid April but received it end of June after several complaints. Am glad customer care was okay, Somehow someone managed to reply me back. Truthfully, I lost hope and never kn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de produits de beauté
- aussi dans
- Fournisseur d'extension de cheveux
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
Beautizone.co.uk: Your One-Stop Shop for Premium Hair & Beauty Products. At Beautizone.co.uk, we specialize in offering a diverse range of hair and beauty products from hundreds of trusted brands. With over a decade of expertise in the Afro Hair & Beauty industry, we are dedicated to bringing you the best and most suitable products to enhance your beauty and confidence. Whether you're searching for premium haircare, skincare, or cosmetics, we’ve got you covered. Our website operates 24/7, providing you with the convenience of shopping whenever you like. Additionally, our friendly and knowledgeable customer service team is always available to address your questions, concerns, and needs. We pride ourselves on delivering an exceptional shopping experience, from easy navigation to fast and reliable delivery. We stock a wide variety of brands that cater specifically to Afro-American and multicultural beauty needs. Some of our top brands include: Hair Extensions & Accessories: Sensationnel, X-Pression, Cherish, Spectra, Impression Hair Care & Styling: Shea Moisture, Creme of Nature, Cantu, ORS, Aunt Jackie’s, Taliah Waajid Skincare & Cosmetics: Makari, Fair & White Paris, Clear Essence, Extreme Glow, Dark & Lovely, Otentika Hair Color & Treatments: Adore, Crazy Color Accessories & Tools: Wahl, Magic Accessories We are passionate about helping you discover products that suit your unique needs. Whether you’re looking to enhance your natural hair, explore new skincare solutions, or experiment with vibrant hair colors, Beautizone.co.uk is your trusted partner for all things beauty. Join our growing community of happy customers and shop with confidence knowing that your satisfaction is our priority. We also value your feedback and look forward to hearing about your experiences with us on Trustpilot!
Coordonnées de contact
London, Royaume-Uni
- 0203 8244 944
- Support@Beautizone.co.uk
- beautizone.co.uk
2,5
Bas
302 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
100% Recommend Excellent Service
Ordered midnight on Friday and it was dispatched same day. I've received my parcel today I must say I'm impressed with the service and speed of your delivery service. I'll look forward to getting more items from you in the future. Well done
14 juin 2021
Avis spontané
Fast delivery
Super fast delivery.
Will be ordering again
Farhan was very helpful.
4 juin 2021
Avis spontané
Réponse de Beautizone UK
Dear Tash,
We appreciate you taking the time to post a review, we indeed appreciate customers' feedback as it helps us improve service.
We're looking forward to serving you again on the next order 🙏🏿
Thanks,
Team Beautizone
quickly delivered and amazing quality
quickly delivered and amazing quality! farhan is super helpful!
18 mai 2021
Avis spontané
Réponse de Beautizone UK
Dear Jessica,
Thank you so much for taking the time to leave an Excellent Rating. We really appreciate you shopping with us.
Regards
Team Beautizone
Excellent website
Excellent website, reasonable pricing fantastic service (a lovely email) and prompt delivery with lots of communication. Will be buying all my hair dye from here going forward!
18 mai 2021
Avis spontané
Réponse de Beautizone UK
Dear Lucy,
Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us.
We're looking forward to serving you again on the next order
Thank you
Team Beautizone
Worst experience I've ever had.
I recieved the wrong shade of hair dye and one of them looked like it had been used. At one point they asked me to change my previous review as it would "hurt their small business", which is highly unethical aswell as unprofessional. This is the first and last time I'll be ordering from this company and I'll make sure to tell my friends, family and followers to boycott them.
18 mai 2021
Avis spontané
Réponse de Beautizone UK
Hi Jenny,
Thank you for the feedback. We are deeply saddened and apologise for the inconvenienced caused.
I confirm we responded to your email query regarding the experience you had with us.
I appreciate we reached a resolution with this order with a agreed Compensation in the shape of a refund which was accepted by you.
We have also emailed you a 10% Coupon Code should you wish to give us a second chance♡
Thank you
Regards
Team Beautizone
So pleased with my order!
So pleased with my order! I emailed before purchasing as I was unsure what I needed/wanted, I received a reply within 5mins! Really quick delivery and lovely customer service. Would definitely recommend
6 mai 2021
Avis spontané
I am really happy with their service
I am really happy with their service, it was fast delivery, good customer service I will continue to buy and will recommend them to my friend.
4 mai 2021
Avis spontané
I recommend Beautizone
I recommend Beautizone
fast delivery and reasonable price
4 mai 2021
Avis spontané
I really recommended I loves the…
I really recommended I loves the products
The shipping is very fast and on time very trusting business
I love the experience with them
They are very kind with they customers
Thanks guys GOD bless y’all xx
4 mai 2021
Avis spontané
I recommend buying from here
Fast delivery, great customer service and great products! I’ve been ordering from here consistently for about 1 year now
4 mai 2021
Avis spontané
Wrong shade & used bottle
I ordered 10 bottles of Adore "Truly Red" and received 10 bottles of Adore "Ruby Red". One of the bottles also had no seal and had been used as it was only filled about halfway.
This was my first time ever ordering from this store and it'll definitely be my last time. Extremely disappointed.
30 avril 2021
Avis spontané
Réponse de Beautizone UK
Hi Jenny,
We are deeply saddened and apologise for the inconvenienced caused.
I confirm we Jumped straight into the resolution of this Order as soon we received a Correspondence regarding wrong product delivery.
I Confirm we offered a compensation in the shape of Partial refund which was accepted by you and we happily Resolved the Issue raised with this Order.
We have also emailed you a 10% Coupon Code should you wish to give us a second chance.
Thank you
Regards,
Beautizone
Customer Care Team
Happy Customer!
I am glad to have just received my package today through DHL. This was my first order with Beautizone and I love how well and carefully packaged my items were.
I have immediately tried some of the products and absolutely love them. Thank you Farhan for promptly emailing me back when I had a question before my purchase. Overall, I am a very happy customer and will definitely be ordering again! :-)
9 avril 2021
Avis spontané
An amazing place to shop!
An amazing place to shop!! Great products and amazing communication. Highly recommend
8 mars 2021
Avis spontané
this place is really good i would 100%…
this place is really good i would 100% reccomend if youre looking for well priced beauty products at good quality the packed my products well and safely i got evrything i ordered and thry kept me updated on where my package was and it arrived in about a week this place is perfect for getting your hair products especially with the pandemic.
26 février 2021
Avis spontané
amazing customer service
The costumer service is amazing here. I bought two nk lip glosses and recived it within 3 days. I was constantly updated with my packaging and when it would come by and will most definitely be buying from beautizone again.
17 février 2021
Avis spontané
Have absolutely nothing bad to say
I'm so pleased with my order. I needed hair supplies and I thought I would give them a try. My items arrived within a week. The items were wrapped in bubble wrap and the bottles had sellotape on the top. As well as a confirmation email I got a thank you email which put me at ease because it's my first time here. Will definitely use here for my hair supplies moving forward
13 février 2021
Avis spontané
Adore hair dye
I ordered adore hair dye from this store and received the delivery very quickly and everything was greatly packaged. Will purchase from here again.
8 février 2021
Avis spontané
Amazing delivery times, but could do with ingredients listing
Amazing delivery times, everything always comes quicker than expected. Only downside is that the ingredients aren't listed. I recently received an item that has parabens in, if I'd have seen the ingredients online, I wouldn't have bought it.
6 février 2021
Such a great website
Such a great website! I buy my braiding hair from this website and it’s always amazing quality and such a great price. Highly recommend 😊
3 février 2021
Avis spontané
Very impressed with the service
Very impressed with the service! Great communication, express shipping & fabulous customer service! Don't you just love hassle-free transactions :) Will definitely be ordering again. Thank you.
3 février 2021
Réponse de Beautizone UK
Dear Karima,
We're glad to hear it! Thank you so much for your 5-star review! We hope you shop with us again soon.
Regards
Beautizone
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