Beckett Simonon Avis 

211
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

very disappointing. No where on their page do they tell you its a 3-4 month process to receive your purchase from the date you make your purchase. furthermore, they dont answer the phone, respond to e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has the most incredible customer service. I've been so frustrated lately with retailers that have no phone number or ignore emails. Beckett Simonon has humans you can talk to by phone and... Voir plus

Noté 5 sur 5 étoiles

The boots I ordered were beautiful!! Very well made. Unfortunately, despite measuring and referencing their size chart, they were a bit too large (front to back and top to bottom) so I requested an ex... Voir plus

Noté 5 sur 5 étoiles

I've enjoyed the experience. It takes a while so if you can't wait this isn't the option, but if you want a quality, great looking shoe at a good price. This is your place. The service has been good a... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Handcrafted leather shoes that won’t break the bank.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(211)

109 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The Highest Quality Boots

WOW! These boots are incredibly comfortable right out of the box! Beckett Simonon sets the highest standards in quality and they deliver with outstanding customer service! These boots look great with any outfit and I am officially a lifetime customer. Thank you Beckett Simonon Team!

28 juillet 2023
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Réponse de Beckett Simonon

We're so happy to know that you love your boots, thanks for your support :)

Noté 5 sur 5 étoiles

Although I was somewhat skeptical

Although I was somewhat skeptical, first time ordering a product, but had to wait for it to be constructed. Great Customer Service, Beckett Simonon kept me updated, and now that shoes arrived, I am extremely pleased. In fact, I did order another pair. Thank you.

6 juillet 2023
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Réponse de Beckett Simonon

Wow! Thanks for ordering a second pair Mark, we truly appreciate your support :)

Noté 5 sur 5 étoiles

service is just utterly amazing!

I so far tried purchasing 2 shoes from Beckett Simonon. I bought both of them a size too big (, this was my fault as all my shoes from different companies in that size are also too big). And throughout all my exchanges, requests, and returns the customer service I received was amazing. I am glad to state that Beckett Simonon truly worked to help me- the indecisive, unsure buyer (, despite the fact that their products are all made to order). I hope the quality of their shoes are as good as their service!

18 juillet 2023
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Réponse de Beckett Simonon

Thank you so much Rafi! We're so glad to know that you're happy with the service of our Customer Happiness Team :)

Noté 5 sur 5 étoiles

These shoes should cost more.

Amazing Updates through the whole process, very high quality product, and superior customer service. Knowing that something was created specifically for you and by skilled artisans is something special. I would expect and be satisfied with this product if it cost 500+ dollars. To get such a quality product and not just a fair price but a phenomenal price is amazing.

14 juillet 2023
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Réponse de Beckett Simonon

We're so happy to know that you enjoyed the whole process of your order. Thanks for sharing your experience!

Noté 5 sur 5 étoiles

Tell them I sent you !!!!

Safe and secure transaction. Constant communication through the entire process. The shoes surpassed my expectations in look and comfort and feel. This is my first purchase with Beckett Simonon but it surely will not be the last!

12 juillet 2023
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Réponse de Beckett Simonon

Thanks a lot for being part of our family, Patrick!

Noté 5 sur 5 étoiles

What a magnificent job!!!

What a magnificent job!!! I was blown away upon receiving and trying on my new shoes. I just started throwing away shoe boxes but I’m keeping the Beckett Simonon box. I wasn’t skeptical about how the shoes would fit since I ordered online. They fit as if my feet were measured in person. Give them a try for yourself! Peace

2 juillet 2023
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Réponse de Beckett Simonon

Wow! Thanks a lot for your kind words Quentin, we're so glad to know that you're happy with your new shoes.

Noté 5 sur 5 étoiles

Respect and Kindness

Respect and Kindness
Rest assured you are in good hands they treat you like family. Everyone I have had the experience of taking to. Daniel is the main person that has helped me. He is absolutely the embodiment of compassion and humanity. You will be treated with the upmost respect and also get a great pair of shoes that will last several generations not to mention the Accessories. They match excatly 100% to your shoes. I can truly say I have never had an experience like this in my life well worth the wait.
All the best Travis

28 juin 2023
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Réponse de Beckett Simonon

Thanks a lot for being part of our family, Travis ❤️

Noté 5 sur 5 étoiles

Quality Product Every Time

I have six pairs of Beckett Simonon shoes (four sets of boots, two pairs of leather sneakers). It's now the only shoe brand that I buy. The reason is very simple: it's an ultra high quality product for a fair price. They also have a great selection. I am a customer for life.

3 juillet 2023
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Réponse de Beckett Simonon

What a great collection Matthew! We appreciate your support :)

Noté 5 sur 5 étoiles

Total satisfaction

I have owned many leather items in my life as my work took me around the world and I needed bags of various descriptions. My old carry-on had to be retired and I decided to order a hand made bag from Beckett Simenon. I didn't know the company (it's apparently new) but I did know that they worked in Colombia, a country I've often visited and whose devotion to quality leather goods is well known. I ordered a new bag. It just arrived. It is the most beautiful peice of leather craftsmanship I've seen in many a day; the Italians, who are masters at this sort of thing, better watch out! They may get some serious competition. I also orded some jodpur boots but they haven't arrived yet so I will have to hold off further comment. But I suspect they will be of comparable quality.

7 juillet 2022
Avis spontané
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Réponse de Beckett Simonon

We're so glad to know that you're happy with your bag, Mark. We appreciate your support and trust in us :)

Noté 5 sur 5 étoiles

Waiting for my shoes was exciting

Waiting for my shoes was exciting. I love them. Great company and great people. Materials are top quality.

29 mai 2023
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Réponse de Beckett Simonon

Thanks for your kind words Daniel! We're so happy to know that you love your new shoes.

Noté 5 sur 5 étoiles

Old world craftsmanship, Sartorial Elegance

UPDATE: I should add this Caveat for those who read this... I haven't yet received my shoes, which is a part of the business model. They are not made in mass quantity, so if you order them, be prepared to wait a long, long time. Unfortunately I ordered shoes around June 24, 2023 and wrote the review to support the company on June 29th, 2023. I ordered for the summer and won't be able to enjoy my purchase by the time I get them. If you can accept the long process, then read on. That's just the truth.... That said....Old world craftsmanship, top quality and high end customer service that rivals any London Haberdashery donning the Royal Warrant on their walls. Gents, You owe it to yourself to stop wasting money on the louche trendy shoe companies that produce only insipid overpriced,low grade shoes. I Implore you, upgrade your style and step into the sartorial elegance of Bechett Simonon.

28 juin 2023
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Réponse de Beckett Simonon

Thanks for your kind words Eric! We truly appreciate your support.

Noté 5 sur 5 étoiles

Exceptional company

The company was very transparent throughout the process. The shoes are exceptionally well made. The entire team of artisans are truly at the top of their particular skill set. The fit is perfect, packaging and presentation best in class.

21 juin 2023
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Réponse de Beckett Simonon

Thanks a lot Darius! We appreciate your support!

Noté 5 sur 5 étoiles

Overall a great experience

Overall a great experience. Loved the manufacturing updates on my product, they keep you engaged and interested. My shoes arrived on time and look great, got many compliments on them. Would totally recommend.

6 février 2023
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Réponse de Beckett Simonon

Thank you so much Carl! We're so happy to know that you've enjoyed the experience :)

Noté 5 sur 5 étoiles

Great shoes and service!

The shoes' quality is amazing, they're worth the wait, and their customer service is great! They're always willing to help.

10 janvier 2023
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Réponse de Beckett Simonon

Thanks for being part of our family Nicholas!

Noté 5 sur 5 étoiles

Love My Reid Sneakers!

I love my new sneakers! I was concerned about not sizing down when I ordered them, especially after reading many of the reviews; however, I decided to order in my true size and they fit perfectly! My only disappointment is that I've noticed many indicate they received an extra pair of inserts in the box upon delivery, and that was not the case for my Reids (nor the Morgan Trainers I ordered at the same time). But overall, more than worth the wait!

1 juin 2023
Avis spontané
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Réponse de Beckett Simonon

Thanks a lot for your kind words Adrian! We're so glad to know that you love your new Reid Sneakers. Regarding the inserts, we're sorry that you didn't receive them, but please email our Customer Happiness Team at service@beckettsimonon.com and they'll surely help you out with that :)

Noté 5 sur 5 étoiles

This was my first experience with made…

This was my first experience with made to order stuff but I'm so happy. I was a little concerned about the long waiting but I went with them since it's hard to find nice wholecuts nowadays, but man when they arrived the smell! the looks! it's exactly what I wanted.

13 août 2022
Avis spontané
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Réponse de Beckett Simonon

Thanks a lot for sharing your experience Jack, we love to know that you're happy with your Valencia Wholecuts.

Noté 5 sur 5 étoiles

Exceptional!

Exceptional! Love the concept and business model and loved my shoes even more. Got a belt to match too.

14 mai 2023
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Réponse de Beckett Simonon

Amazing Daniel! Be prepared for the compliments :)

Noté 5 sur 5 étoiles

Great belt

Very nice. I've worn them daily for the last 2 weeks. So far so good. Shipping was quick. Packaging was above expectation and worth mentioning

9 mars 2023
Avis spontané
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Réponse de Beckett Simonon

We're so glad to know that you're happy with your order Mark, thanks for sharing your experience!

Noté 5 sur 5 étoiles

Fantastic quality

These sneaker feel great and are really comfortable after breaking in the leather a bit. Will definitely buy more.

16 juin 2023
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Réponse de Beckett Simonon

Thanks for being part of our family Erik!

Noté 1 sur 5 étoiles

DON'T DO IT!

DON'T DO IT!
My initial order for one pair of shoes was in 2021. The order couldn't be fulfilled in the time they quoted. They apologized up and down, and offered a credit for their shortcoming. The credit is essentially the amount the shoes would normally cost, less the "join our email club" discount. I took the offer. Big mistake. I ordered 2 pairs of shoes with. One was the amount of the store credit, the other paid with a credit card. I sent one back expecting to have my card refunded. Nope! They refused to refund me MY money, saying that they get to choose which item i used for the store credit and which I used my credit card for.

3 avril 2023
Avis spontané
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Réponse de Beckett Simonon

Hi Rob! Sorry for the late reply to your review, but we just became familiarized with Trustpilot, we truly appreciate that you took the time to write over here. We've reviewed your case and we can see that our representative Genesis helped you with the refund to your credit card on April 17th, one day after you posted this review, we're truly sorry for any inconvenience. What happened is that your order was placed using a gift card and the refunds are processed to the payment methods used to complete the purchase, however, we can see on our end that the refund was processed successfully to your credit card. Whenever you need us, remember that our email is service@beckettsimonon.com :)

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