very disappointing. No where on their page do they tell you its a 3-4 month process to receive your purchase from the date you make your purchase. furthermore, they dont answer the phone, respond to e... Voir plus
L'entreprise a répondu
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very disappointing. No where on their page do they tell you its a 3-4 month process to receive your purchase from the date you make your purchase. furthermore, they dont answer the phone, respond to e... Voir plus
L'entreprise a répondu
This company has the most incredible customer service. I've been so frustrated lately with retailers that have no phone number or ignore emails. Beckett Simonon has humans you can talk to by phone and... Voir plus
The boots I ordered were beautiful!! Very well made. Unfortunately, despite measuring and referencing their size chart, they were a bit too large (front to back and top to bottom) so I requested an ex... Voir plus
I've enjoyed the experience. It takes a while so if you can't wait this isn't the option, but if you want a quality, great looking shoe at a good price. This is your place. The service has been good a... Voir plus
Handcrafted leather shoes that won’t break the bank.
Colombie
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Shoes worth the wait! Customer service responds quickly to questions.
Quality is fantastic, comparable to much more expensive brands. Customer order process is great with regular and informative updates
Absolutely stunning from start to finish. Product hands-down is amazing. Craftsmanship is truly exceptional. The shoes are absolutely gorgeous with an old school look. You don’t see craftsmanship like this anymore. Absolutely amazing first class company.
I have been buying shoes from Beckett Simonon for several years and that should tell you something. I love this company because they do so many things right; including making beautiful, comfortable, well crafted shoes. All that at a price that will surprise many who have recently shopped for footwear. They are also an ethical company that treats its employees with dignity and fairness. I’m already looking forward to receiving my next order!
Outstanding service, quality and a beautiful product that is well constructed, comfortable and stylish. A great fit! Beautifully packaged and great follow up from the Construction and Customer Service Team.
A beautiful Shoe worth the time and wait for the finished shoes to arrive! Very well priced! Worth it !!!
These are by far the best dress shoes I’ve ever owned, the craftsmanship and attention to detail are outstanding. The quality truly stands above any other pair I’ve had.
Equally impressive is the customer service. Catalina has been exceptionally kind, patient, and helpful, going above and beyond to answer every question and make the experience seamless. I couldn’t be happier with Beckett Simonon and highly recommend them!
Great and responsive customer service. Thank you Joselyn!
There were updates that guided me through the process, and I was impressed with thorough nature of the craftsmanship.
My most recent purchase inspired me as a consumer as there were notes reporting the way the company treats it's employees.
I was more impressed with the company motto of ethics. Hearing that the organization focuses on it's employees to provide above average wages and healthcare coverage gives working families better foundations in growth and health security.
They gave me a credit back to reflect their current sale, going back and forth in emails. I have no idea how the boots will fit my size 14 slightly wider than avg feet but I'm giving them every effort of a try. I'll look forward to getting them in a couple months, looks like a good business casual boot, you can walk all over Daytona race track with, Silva Boots. Well see about the boots later. ($209 is amazing on these, that's a rare one day sale. )
Excellent customer service and communication. They have detailed every pain point in a normal shopping experience (i.e., where it is made, who makes the product, where it ships from, what materials are used, etc.). I am confident I am receiving a high-quality show that is built to last.
Took a sec to get to an actual customer service person but once I did, service was fantastic!
Had a small problem I needed to solve with my order and Cesar from the service team went above and beyond to help me out. Keep in mind, this issue was my own and not related to the product or company. This issue customer service you can count on, on top of great products!!
Very responsive and came up with a creative solution to an order issue that I had
Great product, excellent customer service. On my 4th pair.
They swapped the order of my shoes when they didn’t have to
From the very 1st shoe I bought, I have been hooked ontheir products. I have bought up to 10 shoes since then. When I wear them, I hate to take them off. Customer services is great.
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