Belro Avis 

Do not order from them. They are scamming people. They won't send what i ordered or give me a refund.

Esta pagina es un fraude, toman los datos de la tarjeta de credito para cargar multiples transacciones no autorizadas desde diferentes nombres de comercios. Deberian bloquear esa pagina para que mas personas no caigan en tremenda estafa. Fraud, scam

FRAUD!!!! Ordered a pair of aqua socks and was immediately charged $38.00 6 times by 6 different company names and another $9.99. Luckily my credit card company send a fraud alert.

I ordered a sweater size 3x received a small. Very rude customer service rep hung up on me twice. they didn't have a 3x, so they tried to do a deal with me. I don't recommend them at all.

Same story as other folks. I just needed heel grip stickers for new shoes. Price was $14.95, but with shipping ended up coming $25. Yes, they came from China, shipping was slow, messages about tariffs, etc. but the product came and it was fine, I guess. Then the unauthorized charges started on my credit card. First $39.99 for a subscription I didn’t sign up for.(torinshop.com out of Kalispell, MT, even though the shop is apparently in NC and the call center is in Florida, yeah, scam) I called and requested that it be refunded, it was not. Then today I see a new charge from OnlineNexu.com, also out of Kalispell, MT, same address (642 Lore Lake Rd Kalispell, MT 59901) as torinshop.com. None of which is actually Belro.

I’ve had to cancel my card since the customer service people all say the same thing “card will be refunded in 5-7 business days.” They said that 7 business days ago. It all just makes me angry because I thought I was smarter than this. Too bad we’ve decided to cut consumer protection services in this fine country of ours.

Stay away from this company!!! Charged me more that advertised and added warranty and shipping charges I didn't add or want. After calling repeatedly they more or less told me I was out of luck.

I tried to order Hydro Mouse liquid grass. My card was attempted 4 different times because they couldn't get it to work. 4 different companies bfire they found 1 to go through. I told them I called my CC & reported fraud. That was after calling the 24/7 customer service number that went to a voicemail to leave a number. I received an e mail telling me everything was legit. Then I asked about the 15% off that wasn't applied. Some bologna story it was but then this & this applied. Over a week later I received my discount credit on my card. The site states delays due to tarrifs. Last I knew that war ended awhile ago.

First of all, they said they were in North Carolina and actually they are in China, which I don’t buy from China. Then they told me that the price was much less than what they took out of my bank account. And then they charge three times that amount. I’ve asked them repeatedly to cancel. They shipped anyway, and got away with one overcharge which I’m disputing Do not trust this company!

Said they would send me an email with return instructions no nothing guy on the phone was totally lame lesson learned never buying anything from these jerkoffs again.

I ordered this item because it said Next Day delivery. My bank flagged the transaction as fraud but I okayed it. After about a week I called and asked for the order to be cancelled, I was told it can't be cancelled because it was shipped and was hung up on. Have not received the product and can't claim it as fraud because I okayed the transaction. I did receive an email that it might be shipping from another country, I only purchase "Made In the USA", another lie.

These people charged my debit card 2 times and I've never been on their website .

Terrible shipping, communication, and customer service. Stay away from this company.

Cart kept showing empty on first 2attempts to order a birdfeeder. Thought was ordering 1 bird feeder. When transaction complete was shown 3 . Just decided to accept. Ordered 05/25/26. Charged immediately for 2 with an added protection plan of 9.95 that was not aware of. Numerous emails from company to explain delivery delays.2 bird feeders delivered not until 06/17/26. Bird feeders poor quality and 1 damaged. Just received 3rd charge on credit card for another bird feeder. ??? Have not received. Don't feel like there would be easy return resolution so just going to say lesson learned .

Attempted to place an order. Website said card no good. Thought maybe I put exp date wrong. 2nd try same msg. Another card. Same msg. Email received showing 4 approvals. Called company, placed on hold then call declined. Fraud alert from cred card received. 4 charges. Different company names. 2 cards cancelled.

Had a Chase/Amazon card cancelled the first time and foolishly attempted the same purchase a day later with a second card. Same result. Now have 2 cancelled cards and probably a temporary hit to my credit rating. Stay away from these crooks!

States free shipping. Next day delivery. I made a purchase for $14.99 and was charged $29.97 Then I get this email:
“Our team is working extra hours to process, pack and ship your order, we will inform you as soon as your order has been shipped out! Please note that the cancellation window for your order will expire soon as your order is being processed.

Due to the extremely high demand for your product and President Trump's new tariffs causing a backlog with shipping companies, please allow 5-8 business days for your order to arrive after it ships. As a sign of appreciation, you can use the code SHIP15 at checkout on your next order with us for 15% off. In the next 2-3 business days, you will get an email stating that your order has been shipped (reply to this email immediately if you do not receive it - sometimes they don't send!).”

Bank sent me a fraud alert. I declined the purchase so the bank called. Yup. Fraud

Emailed. They asked for my order number. Ummm there IS NO order number. Told me it’s the banks error. Ha.

My bank is pretty good with this stuff. So expect a full refund. Product? Doubtful.

I ordered and paid for an item I was told that it was going to be delivered Thursday then Friday and then today and I have not received my order yet I'm not sure why but feel like I have lost my money and am not happy. I feel like this is a scam but they don't contact me when I have sent messages and I don't know how to get my money back I can't remember the exact date only the month of May

Let me start off by saying I did receive my package. It was advertise for 2 to 3 days ended up taking about a week. And I did get what I ordered. The problem occurred about a week after I received my package. They tried to make additional charges to my credit card and have been doing it ever since which is about 2 weeks now. They also been using three different companies to try to get the charge to go through. Those websites are Shopzaven.com and Kelvoshop.com, and they just tried a new one earlier today and that one is Polrafashion.com. Luckily my bank confirms charges before they go through. I WOULD NOT RECOMMEND.

The service from this company was horrid. They advertised something comparable to other companies selling the same thing. They said it was solar.
What they sent was three little pieces of crap I could have gotten on Temu for less than a dollar each. I paid $18 each for something that couldn't even be used as a doorstop. PLUS they charged me a "$9.99 Handling fee" which I didn't ask for, and the 2-3:days promised was 8 days. They owe me a refund, which they have made no effort to pay.

Please, everyone that reads this, go somewhere else.

I would give zero stars if I could. I think this website might be a scam. First of all, I've never gotten a tracking number although I was promised it. Second, just like another reviewer said, the website says your shoes will be delivered the next day. Absolutely not. And unadvertised, I was charged an extra $8 for shipping. I ordered in late May 2 026 and have not gotten my shoes