3tage warten bis endlich das Konto verifiziert ist weil ständig irgendwelche anderen Unterlagen angefragt wurden,dann nach 3tagen "viel zu tun" ist es fertig und jetzt kommt auf die Frage zur Auszah... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Zahlen plötzlich kein Geld mehr aus, trotz verifizierten Account. 2021 klappten Auszahlungen noch ohne Probleme. Vorsicht, hier kein Geld mehr einzahlen! Es werden unsinnige Begründungen und Forderung... Voir plus
L'entreprise a répondu
Lasst die finger davon.. ich hatte versehentlich 2 mal 50 euro eingezahlt, also wollte ich die eine 50 wieder auszahlen lassen.. soweit so gut die 50 euro wurde vom spielerkonto abgebucht aber angekom... Voir plus
L'entreprise a répondu
Finger weg ! Habe Neues Online Casino gesucht! 100€ eingezahlt Bonus nicht bekommen habe angeblich nicht den Bonus angegeben ! Dann wenn du Einsatz bisschen erhöhst nur Verluste 200-300€ drehen bis m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
BetAmo is absolutely secure and reliable, offering its wide range of slot and table games with live dealer games. Proclaimed to be honest and focused on responsible gaming, BetAmo is an online casino, offering incredible bonuses and fabulous customer care. Make your gaming way even more adventurous at BetAmo and have the best ever experience!
Coordonnées de contact
Nouvelle-Zélande
- reviews@betamo.com
- betamo.com
1,8
Bas
97 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The company use's dishonesty tactics
The company use's dishonesty tactics to delay withdrawal. Makes 0 difference to me but I imagine it would be an issue for other people. Absolutely stay away.
They attempted to delay my withdrawal until I threatened them with legal action.
Then amazingly the problems all went away and I was approved in 2 minutes.
It was just the standard ploy to trick problem gamblers into not withdrawing.
EDIT: You can ignore the reply from BetAmo. The way they attempted to delay my withdrawal was not even close to standard. Really scummy stuff.
They are an extremely dishonest bunch.
24 avril 2026
Avis spontané
Réponse de BetAmo
We’re sorry to hear that you felt dissatisfied with the withdrawal process. Please note that verification and payment reviews are standard procedures designed to ensure account security and comply with regulatory requirements. Processing times may vary depending on the case and the information being reviewed.
We would also like to clarify that withdrawals are never intentionally delayed to discourage players from cashing out. Once all necessary checks are completed, requests are processed accordingly.
Your feedback regarding the overall experience has been noted and will be shared with the relevant team for further review.
The worst site ever they got the slots…
The worst site ever they got the slots set up to never pay and when you hit at first you think wow I won until you learn quickly it's a trick to hook you in. Ill never play there again
17 février 2026
Avis spontané
Réponse de BetAmo
We’re sorry to hear that your experience did not meet your expectations. Please note that all slot games operate using certified RNG systems and follow strict industry standards to ensure fair and random outcomes for every player. We understand that gameplay results can sometimes feel frustrating, but wins and losses are part of the nature of casino gaming.
KYC process is a nightmare
KYC process is a nightmare. Sent my ID, bank statement, and a selfie - still not verified.
30 juin 2025
Avis spontané
Réponse de BetAmo
Dear Leonard van Dam,
We're very sorry to hear that your KYC process has been a nightmare. We understand your frustration, and we apologize for the delay. We take verification seriously for security, but we aim for it to be a smooth process. Please contact our support team immediately so we can help you with your documents and get you verified.
Best regards,
Betamo Casino Team
Réponse de BetAmo
Dear Kay van Rijswijk,
We're sorry to hear you feel our bonuses are useless. We understand your frustration with wagering requirements and want to assure you that our terms are designed to be fair. We'd love for you to give our support team a chance to explain how our bonuses and wagering work, and help you find one that's a good fit for you.
All the best,
Betamo Casino Team
Customer support is unresponsive and…
Customer support is unresponsive and completely useless. Very frustrating experience.
6 août 2025
Avis spontané
Réponse de BetAmo
Dear Emiko,
We're very sorry to hear you've had a frustrating experience with our customer support. We understand how important it is to get a quick and helpful response, and we apologize that we didn't meet your expectations. Please contact our support team again with your account details so we can assist you right away.
All the best,
Betamo Casino Team
Very good casino
Very good casino
- quik withdrawl
- plenty of slots to play
- trustable casino
- good bonuses
So if you are searching for a trustable casino woth plenty of slots, betamo ia the place to be!
13 mars 2025
Avis spontané
Réponse de BetAmo
Hi Rubsk,
Thank you for your positive feedback! We’re thrilled to hear that you enjoy our wide selection of slots, quick withdrawals, and bonuses. Your trust means a lot to us, and we’ll continue providing a top-notch gaming experience for our players.
Best,
Betamo Team
Dont play at betamo scam!!
The biggest scam site, they stole al of my winnings!! And when you want to withdraw te money, they ban you account please people dont play at this casino !! I won 8000 euro with 200 euros everytime issues!
13 mars 2025
Avis spontané
Réponse de BetAmo
Hi Cow Core,
We take complaints very seriously and always ensure that our withdrawal process follows fair and transparent policies. If you have any unresolved issues, we encourage you to contact our support team directly so we can investigate your case. Please provide your account details and any relevant transaction history, and we will assist you as soon as possible.
Best,
Betamo Team
best casino with good vip managers and…
best casino with good vip managers and fast helps i recommend this casino awesome tournaments also
1 mars 2025
Avis spontané
Réponse de BetAmo
Hey there, Kems!
Thanks a million for the awesome review and for recommending us!
We're so glad to hear you're having a great experience. Our VIP managers work hard to provide fast and helpful support, and they'll be thrilled to read your feedback. It's also fantastic to know you're enjoying the tournaments!
We appreciate you being a part of our community.
All the best,
Betamo Casino Team
Hallo,
Hallo,
Spielt nicht bei Betamo das sind kriminele und bescheisen die Leute wenn ihr unbedingt spielen möchtet dan wo anders obwohl sie alle gleich sind aber nicht da!!! Ich werde euch das noch 100 mal ✍️
24 janvier 2025
Avis spontané
Réponse de BetAmo
Hallo Dragoslav,
Es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung bei Betamo unzufrieden sind. Wir legen großen Wert auf Fairness und Transparenz, und wir möchten Ihnen gerne helfen, falls es ein spezifisches Problem gibt.
Bitte kontaktieren Sie unser Support-Team direkt, damit wir Ihren Fall prüfen und eine Lösung finden können. Wir sind hier, um Ihnen zu helfen!
Mit freundlichen Grüßen,
Das Betamo Team
Habe über 1000€ gewonnen bei Auszahlung…
Habe über 1000€ gewonnen bei Auszahlung wurde mir Geld Weck genommen . Aufpassen
1 novembre 2024
Avis spontané
Réponse de BetAmo
Dear Ja Nee Alles Klar,
We’re really sorry to hear about your experience. We take all concerns seriously, and we would like to resolve this issue for you as quickly as possible. Please reach out to our customer support team directly at reviews@betamo.com so we can investigate and assist you further.
We appreciate your patience and understanding, and we’re committed to making things right.
Best regards,
BetAmo Team
Ich kann diese schlechten Bewertungen…
Ich kann diese schlechten Bewertungen nicht verstehen. Es ist ein Glücksspiel und das sollte jedem bewusst sein. Einzahlungen und auch Auszahlungen erfolgen am nächsten Tag. Ich kann mich nicht beschweren. Das Team war auch per Chat sehr höflich und hilfsbereit auch auf Deutsch. Das authentifizieren ist ein wenig aufwendig, aber wichtig!
11 octobre 2024
Avis spontané
Réponse de BetAmo
Liebe*r Winkler,
Vielen Dank für deine positive Rückmeldung! Wir freuen uns sehr, dass du mit den Ein- und Auszahlungen sowie unserem Support-Team zufrieden bist. Es ist toll zu hören, dass du unseren Service, auch auf Deutsch, als höflich und hilfsbereit empfunden hast. Wenn du in Zukunft Fragen oder Anliegen hast, zögere nicht, uns zu kontaktieren – wir sind immer für dich da!
Beste Grüße,
Betamo Team
Biggest scammers
Biggest scammers. When you win money they have problems to pay out and get every day the same awnsers
5 octobre 2024
Avis spontané
Réponse de BetAmo
Dear Manfred,
We sincerely apologize for the frustration and disappointment you've experienced. Your concerns are important to us, and we take such feedback seriously. We understand how crucial it is to have a smooth and reliable payout process, and we regret that this has not been the case for you.
We would appreciate the opportunity to review your case further to ensure that any problems are addressed. If you could provide more details, our support team will be happy to assist you in resolving this matter as quickly as possible.
Thank you for bringing this to our attention, and we hope to restore your trust in Betamo.
Best regards,
The Betamo Team
2 keer een deposit gedaan geld nooit op…
2 keer een deposit gedaan geld nooit op account gekregen en klantenservice zegt dat ik moet wachten weg blijven bij de site oplichters!!!
21 septembre 2024
Avis spontané
Réponse de BetAmo
Dear Jan,
We’re sorry to hear about the issue you’ve experienced with your deposits. We take such matters very seriously and are committed to ensuring that all transactions are processed securely and promptly. Write directly to our support team and provide your details for a quick solution. Thank you for bringing this to our attention, and we hope to resolve this as soon as possible.
Best regards,
Betamo Team
I fine this a verry good…
I fine this a verry good casino...because the always help u if i have questions...withdrawl
is always on time and good.sorry my english is not so good ...🙃and the most importent is the manger yasmin is a verry sweet and lovely person and always wanted to help with evryting 🥰🥰🥰 liefs linda from Holland
3 avril 2024
Avis spontané
Réponse de BetAmo
Hi Linda,
Thank you for your kind review! We're delighted to hear that you find our casino helpful and reliable, and we're especially pleased to know that Yasmin has made such a positive impact on your experience. We'll be sure to pass along your lovely words to her. Thank you for being with us!
Best regards,
The Betamo Team
Waardeloos
Ik had geld gestort en wat gespeeld, had gewonnen en wilde het gewonnen bedrag uit laten cashen.. ik kreeg enkel mijn gestorte bedrag terug en derest hebben ze in eigen zak gestoken. 1 ster is nog teveel!
26 mars 2024
Avis spontané
Réponse de BetAmo
Hallo ToosToverdoos,
Het spijt ons te horen dat u een negatieve ervaring heeft gehad. Neem alstublieft contact op met onze klantenservice en geef uw gegevens door, zodat we dit probleem snel en efficiënt kunnen oplossen. Uw tevredenheid is belangrijk voor ons.
Met vriendelijke groet,
Het Betamo Team
Their validation system
Their validation system, is too much… cant validate pictures, which other sites can….
Their support are great! Fast respons and actually read your issue, before responding.
12 mars 2024
Avis spontané
Réponse de BetAmo
Dear Alexander,
Thank you for your feedback! We're glad to hear that you appreciate our support team's fast and attentive responses. We're sorry to hear that you've had issues with our validation system. Please contact our support team directly, and we'll do our best to help resolve any problems you’re facing.
Best regards,
The Betamo Team
I got banned my account when i tried to…
I got banned my account when i tried to withdrawal money from this casino! They say that country where i play its illegal! But I am in Greenland and play from this place! And during playing no issues occurred when i add money and lose in there casino! Problems started when i tried to withdrawal money. I pass all registration and confirmation steps!
I lost 2200Euro and when i tried to withdrawal 800eur i got banned and my account was deleted!
NEVER PLAY BETAMO!!!!!
23 janvier 2024
Avis spontané
Réponse de BetAmo
Hi Artur,
We're sorry to hear about your experience. Please contact our support team directly with your details so we can investigate this matter further and resolve any issues. Your satisfaction is important to us, and we want to ensure that all our players are treated fairly.
Best regards,
The Betamo Team
Very good casino with good vip manager…
Very good casino with good vip manager named tammy vip manager is always very fast with giving me bonus when i ask and you can do bonus buys even if u i netherland
12 janvier 2024
Avis spontané
Réponse de BetAmo
Dear Kemal,
Thank you for your positive feedback! We're thrilled to hear that you enjoy our casino and that Tammy, your VIP manager, has been so helpful and quick with bonuses. We appreciate your support and are glad you're having a great experience with us.
Best regards,
The Betamo Team
Ive deposited over 200 euro and Ive…
Ive deposited over 200 euro and Ive still not spun into a bonus it just cleaned my account, so big win, no bonus games, just 200 euro+ down the drain, with 0.2 euro spins
11 novembre 2023
Avis spontané
Réponse de BetAmo
Dear Ruben,
We're sorry to hear about your experience. Please contact our customer support team with your account details so we can look into this matter and assist you further. Your satisfaction is important to us, and we want to ensure you have a fair and enjoyable experience.
Best regards,
The Betamo Team
3tage warten bis endlich das Konto…
3tage warten bis endlich das Konto verifiziert ist weil ständig irgendwelche anderen Unterlagen angefragt wurden,dann nach 3tagen "viel zu tun" ist es fertig und jetzt kommt auf die Frage zur Auszahlung garnichts mehr,dann geht's zum nächsten schritt
-dumme Leute die beim betrügen noch nicht Ma richtig eine Story auf die Kette kriegen wieso weshalb des net klappt nur Bilder faaalsch
13 septembre 2023
Avis spontané
Réponse de BetAmo
Hallo Simon,
Es ist uns wichtig, die Situation vollständig zu klären. Bitte kontaktieren Sie unseren Kundenservice direkt mit Ihren Details, damit wir die Angelegenheit prüfen und schnellstmöglich lösen können. Ihre Zufriedenheit liegt uns am Herzen, und wir möchten sicherstellen, dass alle Prozesse reibungslos ablaufen.
Mit freundlichen Grüßen,
Das Betamo Team
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