There was good information about the company on the web site. I felt I knew about their story. I had a problem with the delivery and had a quick and helpful reply from Emma. This issue is not yet re... Voir plus
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Lisez les avis des autres
Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... Voir plus
L'entreprise a répondu
Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... Voir plus
L'entreprise a répondu
Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.
Coordonnées de contact
22 Scholars Walk, CB4 1EJ, Cambridge, Royaume-Uni
- 07939236841
- hello@bicyclecollective.co.uk
- bicyclecollective.co.uk
4,8
Excellent
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There was good information about the…
There was good information about the company on the web site. I felt I knew about their story.
I had a problem with the delivery and had a quick and helpful reply from Emma. This issue is not yet resolved but I have confidence that it will be.
1 septembre 2026
Good product
21 juillet 2026
Nice item arrived promptly
23 juillet 2026
Réponse de The Bicycle Collective
Thank you for taking the time to provide this review, good to hear you're happy with the football carrier.
Brilliant company!
A great company selling practical, attractive, fuss-free and eco-friendly bike kit, and supporting other small businesses. I love my packable pannier!
16 juillet 2026
Réponse de The Bicycle Collective
Thank you so much Clare.
Great service, great products
Bought a Cobag pannier, great product, great service. Nicely shipped.
13 juin 2026
Réponse de The Bicycle Collective
Thank you, its great to know you're happy with everything.
Easy to figure out which size fits on…
Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still covers almost all of the helmet when wearing it.
6 décembre 2025
Réponse de The Bicycle Collective
Hello Barbara, thank you for taking the time to leave this review and for the feedback.
Great company with a unique offering
Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK).
They seem to have a really interesting array of products, would definitely like to go back to them at some stage.
5 novembre 2025
Réponse de The Bicycle Collective
Thanks for the lovely comments Matthew
Top customer service
Emma contacted me by email after an on-line purchase to double check the cycle type. This was customer service of the highest order. To cap it all the item purchased had the cheapest price in the UK.
4 novembre 2025
Réponse de The Bicycle Collective
Thank you Charles, lovely feedback to receive.
Bike ponchO
Lots of info about the bike ponchos online, loads of colour/pattern choice.
Easy to order, arrived two days later, great product.
29 octobre 2025
Réponse de The Bicycle Collective
Thank you Jane
Got the Quick Dry Packable Towel and…
Got the Quick Dry Packable Towel and it's surprisingly compact. Used it a couple of times and it's perfect as a travel/commute towel. Absolutely great purchase.
15 septembre 2025
Avis spontané
Réponse de The Bicycle Collective
Thank you Nikhil.
It's so nice to hear you're really pleased with the towel. I really appreciate you taking the time to share these comments.
Wrong item sent, kept it anyway
Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a star.
28 août 2025
Réponse de The Bicycle Collective
Hi Martin
Thank you for the review, I've spotted the error apologies about that but hopefully bigger is better!
I love my new bicycle seat cover
I love my new bicycle seat cover. It arrived promptly and in well designed eco packaging. And it does the job of protecting my bike seat from getting wet. Thank you!
13 juillet 2025
Réponse de The Bicycle Collective
Hi Lucy
Thank you so much for taking the time to write such a positive review. We're delighted you're pleased with the cover.
Emma
Réponse de The Bicycle Collective
Thank you Nigel, the soap bar cases are very popular.
Réponse de The Bicycle Collective
Thank you Michael, happy travels with those.
Great service
A product I couldn’t find elsewhere, a good price, good communication and a quick delivery. Thank you!
28 mars 2025
Réponse de The Bicycle Collective
Thank you, it means a lot that you've taken the time to write this review. Glad the shelf is what you wanted.
Found exactly what I needed
Found exactly what I needed at a good price. Arrived very quickly too.
11 février 2025
Réponse de The Bicycle Collective
😊
Réponse de The Bicycle Collective
Thank you Nigel, really appreciate you taking the time to write this.
Réponse de The Bicycle Collective
Thank you very much Caro, we're delighted to hear you're all round happy!
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