There was good information about the company on the web site. I felt I knew about their story. I had a problem with the delivery and had a quick and helpful reply from Emma. This issue is not yet re... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... Voir plus
L'entreprise a répondu
Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... Voir plus
L'entreprise a répondu
Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.
Coordonnées de contact
22 Scholars Walk, CB4 1EJ, Cambridge, Royaume-Uni
- 07939236841
- hello@bicyclecollective.co.uk
- bicyclecollective.co.uk
4,8
Excellent
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love my new rain cape
Love my new rain cape - received quickly and exactly what I wanted. Very happy.
14 octobre 2024
Réponse de The Bicycle Collective
Thank you Rachel, great to read.
Products from the highest shelf.
Shipping was extra quick. And the ponchos I bought for me and my son are wonderful. Vibrant colours and fine quality. I'm excited to buy their other products on the way.
10 octobre 2024
Réponse de The Bicycle Collective
Thank you so much Kasia, so pleased to hear you're very happy with the ponchos. They are very popular.
Réponse de The Bicycle Collective
Thank you Mike, much appreciated.
lovely well made items
27 août 2024
Réponse de The Bicycle Collective
Thank you, glad you're pleased with them.
Excellent service…
Gavin put aside the items I needed while I sorted the cycle to work and then posted them off next day delivery as soon as I got the voucher! Great service and products.
14 août 2024
Réponse de The Bicycle Collective
Thank you Alice, I've sent you an email.
Honest bunch!
Honest enough to tell me I’d written a 5-star review on the wrong company!
9 août 2024
Avis spontané
Réponse de The Bicycle Collective
Hello Richard, great review but I don't think it was meant for us unfortunately! We don't currently sell bikes.
Very quick delivery
Very quick delivery, great looking product and the material feels robust. Can’t comment on the durability as it’s a gift for a keen cyclist.
28 juillet 2024
Réponse de The Bicycle Collective
Thank you, we hope the recipient is as equally pleased.
Very happy with my purchase and…
Very happy with my purchase and delivery. Good cover water proof and love the design.
9 juillet 2024
Réponse de The Bicycle Collective
Thank you for the review, happy riding!
Poncho for bike
We bought a poncho for use on a cargo bike. It arrived very promptly and well packaged and is proving to be a very useful piece of kit.
15 juin 2024
Réponse de The Bicycle Collective
Sorry it was proving useful in the middle of summer but pleased it's been keeping you dry.
Réponse de The Bicycle Collective
Ah thank you, we're glad you like it.
The bicycle poncho is great
The quality of the bicycle poncho is fab and the delivery was promp.
24 mai 2024
Réponse de The Bicycle Collective
Thank you Jayne, they are very popular
Réponse de The Bicycle Collective
Thank you very much Alison, hopefully not too much use needed for the next couple of months at least!
Great customer service and quality product
Great customer service, quality products and prompt delivery.
20 avril 2024
Réponse de The Bicycle Collective
Thank you Miriam much appreciated
I bought this as a present so cannot…
I bought this as a present so cannot give a review
7 décembre 2023
Réponse de The Bicycle Collective
Thanks for the 5 stars in any event Patrizia and thank you for your support and custom.
I saw it
I saw it, bought it and received it. Fast, convenient and high quality. I recommend.
7 décembre 2023
Réponse de The Bicycle Collective
Great thank you Jelena, it makes us happy you are happy!
Bike cap not waterproof
23 novembre 2023
Réponse de The Bicycle Collective
Sorry you're not entirely happy, we will message you direct to discuss further.
Exactly what I was looking for and…
Exactly what I was looking for and speedy delivery
4 décembre 2023
Réponse de The Bicycle Collective
Thank you Sarah, taking the time to write a review means a lot and is very much appreciated. Also gald you're happy with everything.
Trés bon
Friendly, prompt customer service, fast delivery and top quality poncho, very stylish and beautiful colour
4 novembre 2023
Réponse de The Bicycle Collective
Haha thank you, the Ponchos have been a big hit...especially in the current weather conditions!
super product
22 octobre 2023
Réponse de The Bicycle Collective
Thank you very much for the kind review
Yep great alternative to main stream…
Yep great alternative to main stream cycle shops. Made in uk high vis
19 octobre 2023
Réponse de The Bicycle Collective
Thank you Simon much appreciated
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.