Big K. What can I say but great products and a very speedy delivery service. Been using their bbq charcoal products for some years now and they never fail to perform well. Highly recommended!
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I've been purchasing charcoal from Big K Products for a while, always good quality and delivered next day. My last order was missing an item, spoke with customer service and the missing item was deliv... Voir plus
Good quality charcoal, always delivered promptly. I tried so many different coals, this is the most consistent in terms of good quality, nice big chunks of long lasting coal for low and slow cooking.... Voir plus
If you are serious about brai'ing (BBQ'ing), then there's no better place to stock up on your charcoal than Big K. I tried several "premium" brands from local shops, including garden centres, and the... Voir plus
4,6
Excellent
151 avis
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Incredibly quick delivery
Incredibly quick delivery.
I placed an order for 2x 15kg bags of ACH charcoal at 11.15am on Wednesday and they were delivered before 2pm the following day. Absolutely fantastic service. Even threw in a box of wax woodies for free.
Always the best quality coal for the price & that’s some very impressive service.
10/10 Big K. Be proud of yourselves
26 juin 2024
Avis spontané
I have been using Big K BBQ Charcoal…
I have been using Big K BBQ Charcoal for years, it's the best!. First time i have ordered through their official website, good price & speedy delivery!. Thank you :-)
8 mai 2024
Avis spontané
Excellent dried kiln logs
We’ve recently purchased kiln dried logs for our stove. Best wood ever bought, virtually smoke free, long burning and quick to ignite. Arrived in 48 hours of order placement. Well done Big K
21 janvier 2024
Avis spontané
I bought the 1kg insence burner cube…
I bought the 1kg insence burner cube charcoal recently and I’m very disappointed. I’m trying to light it up an hour now and it’s impossible. 12.99 went to the bin. Not recommended.
29 novembre 2023
Avis spontané
Good, but poor customer service
Used Big K a number of times now. Direct from the website and I also purchase their products via other resellers. I mainly use their products for my Kamado Grill. On the whole, the products and quality are good, but when there is a problem I find customer service is outright poor! On 3rd Feb I send an email about receiving my cedar plank (for cooking fish, a £10 item) in poor condition. It was split right down the middle and clearly packed by them in this condition! Nicola from customer services advises they have contacted the manufacturer with my pictures and awaiting feedback. I challenged Nicola as to why they were not dealing with this, my contract is with them as the supplier. The response was simply ‘this is how they received it’. So why did they then send a split wood plank to me, the customer!? On 10th Feb still nothing, so again I chased. I was then advised they were arranging collection, but only upon receipt back to them would they refund me. Overall just a joke and a waste of time, but if you don’t chase them they will not update you. I avoid using them direct now and purchase via other resellers or Amazon for their products, I know other places will have a much better customer service team.
3 février 2023
Avis spontané
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