Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Voir plus
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Lisez les avis des autres
Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Voir plus
Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Voir plus
The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.
Coordonnées de contact
Unit 2 Ashley Business Centre, Hanworth Lane, Chertsey, KT16 9GF, London, Royaume-Uni
- 01932481177
- enquiries@bike-hero.co.uk
- bike-hero.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fourth bike serviced
Quick, efficient and friendly service.
This was the fourth bike they have done for me.
The team did a very nice job with my…
The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)
Brilliant bike service.
Brilliant bike service.
I was kept upto date throughout and everything was easy to book and rebook for the pickup and drop off.
Highly recommend
Great service
Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or decline any of these. Overall a brilliant and quick service would highly recommend!
Easy arrangements bike came back…
Easy arrangements bike came back looking and feeling new. Highly recommend
Fantastic place.
Fantastic place.
Fixed my bike again great job. I had my bike repaired 3 weeks again in the isle of wight. It was never the same. The chain & rear cassette broke.. They repaired it.. Then the chain & rear derailleur broke when i got home. Bike hero picked up the bike its now running as it should. Changing gear properly. And it was cheaper than the shop in the isle of wight thank you guys for the great job
I am very happy with this company
I am very happy with this company; they picked up the bike, inspected and repaired it, and brought it back. A great company.
I was pleased with the work done
I was pleased with the work done. It’s a nice touch getting the bikes back with tyres pumped up properly.
TOP MARKS FOR BIKE HERO!
My bike needed quite a bit of work doing to it.When I got it back my bike was as good as new.
Great workmanship from Bike Hero!
Well pleased.
Bike Hero were my heroes
Bike Hero were my heroes! Booking in, collection, diagnosing, repairing, invoicing and returning were done seamlessly with excellent communication through their messaging platform. Great customer service and technical support. Definitely 5 stars.
Unbelievably fantastic service
Unbelievably fantastic service from Bike Hero today! The team were incredibly knowledgeable, professional and thorough, taking the time to make sure my daughter’s bike was perfectly prepared for her upcoming National Triathlon.
They are absolute experts in their field, and their attention to detail and passion for what they do really shines through. I wouldn’t hesitate to recommend Bike Hero to anyone — I trust them 100%. Fantastic service from start to finish!
Needed a wheel truing
Needed a wheel truing. All done very quickly and very inexpensive as well. Was recommended Bike Hero and I would most definitely recommend them as well. Friendly and welcoming service.
Don’t buy into the quick and convenient…
Not always a quick and convenient service promoted. They have no parts and turnaround is not 48hrs - more like a week+ from booking.
Following response it seems I needed some parts that are less typical.

Réponse de Bike Hero
Great mechanic (thanks Ben!)
Great mechanic (thanks Ben!), good communication, fair price. Thank you.
Great speedy service !
Excellent prompt service
Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything for that one when I decided not to go ahead. The other one was in need of TLC and was returned promptly and fit to hit the road again.
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