Bike Hero Avis 

564
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Voir plus

Noté 5 sur 5 étoiles

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Voir plus

Noté 5 sur 5 étoiles

Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Voir plus

Noté 5 sur 5 étoiles

The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)

À propos de l'entreprise

  1. Magasin de réparation de vélos

Écrit par l'entreprise

Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

564 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(564)

144 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy

Sorry Ben didn`t get a chance to test until last week. All feels well, I`ll be using my cycle for work on an 11 mile run each way so looking forward to that.
Great job.
Mark

19 mai 2026
Noté 5 sur 5 étoiles

Highly professional and knowledgeable team

The necessary parts were replaced, and I was informed about the price before the work began. I received the bike back clean and professionally serviced.
A hidden problem occurred after getting it back I gave a feedback and they immediately contacted me and solved the problem. Highly recommended!

28 avril 2026
Logo de Bike Hero

Réponse de Bike Hero

Hi Jozsef, thanks for your feedback. Sorry you did not have a perfect experience - we 100% guarantee our work so will be in touch separately to arrange getting your bike to the correct standard ASAP.

Many thanks
Team Bike Hero

Noté 5 sur 5 étoiles

Mamma mia

Mamma mia, what a legend Davide is! If your bike needs help, this is the man you want—part bike technician, part magician, and possibly part Italian cycling philosopher.

Davide gave me fantastic advice on which products to choose. No upselling, no nonsense—just honest recommendations delivered with confidence, expertise, and that unmistakable Italian flair. Honestly, I came in for bike help and left feeling like I’d had an espresso-fuelled masterclass in cycling.

You can tell Davide truly loves what he does. He explains everything with passion, fixes things perfectly, and somehow makes bike maintenance feel exciting. If bikes could talk, mine would probably be saying “Grazie mille, Davide!”

The service was so good it makes you want to buy another bike just for an excuse to come back. Five stars—absolutely bellissimo!

27 octobre 2025
Noté 1 sur 5 étoiles

I booked my bike in but received a…

I booked my bike in but received a ridicules quote that was more than the bike is worth. I had to pay to deliver it back to me. A £119 service turned into close to £400.

28 avril 2026
Logo de Bike Hero

Réponse de Bike Hero

Hi Arie, thanks for your review and sorry you feel your experience was one-star. We provide every customer with a full quote to approve before starting any work. We can only assess the condition of each bike presented to us and use specific tools and measurements to determine the wear level of parts and whether they need replacing. We are always 100% honest in the quotes we provide and are just sorry this didn't match with your expectations on this occasion.

All the best,
Team Bike Hero

Noté 5 sur 5 étoiles

A good fix on my road bike at a decent…

A good fix on my road bike at a decent price. There's a bit of a premium for doorstep pick up and delivery but that's to be expected and is worth it for the convenience.
Also helpfully flexible on drop off timing. I'll use them again.

28 avril 2026
Noté 5 sur 5 étoiles

Nice people

Nice people, worked on my bike really fast, even though I had no appointment or booking. just walked in and was served really nicely. Thank you.

23 mars 2026
Noté 5 sur 5 étoiles

Top class service

Very thorough service, work finished to a high standard, great communication and the pick up/ delivery service was an ease

25 mars 2026

L’expérience Trustpilot

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