Bike Delivery Avis 

“A star” service. Bike was collected and delivered to buyer within 24 hours. Email updates were provided and the price was very competitive. Would happily use again.

S*** service. Slow customer service. Offer the option of buying insurance but when they damage your bike they don’t put out. As expensive as fuel is at the moment, I would rather pay for the two tanks of fuel needed to pick up the bike than use this company again.

Useless company. Doesn’t even have a phone number for support and no response from emails. AVOID.

Very reasonably priced, easy to arrange via clear website. Everything went smooth and good updates.
Would recommend it anytime.

Excellent service. Great price. Mega fast delivery. Great updates. Couldn't recommend enough

First rate from start to finish. Collected to schedule and delivered the next day. No feedback from recipient to suggest damage so all good thanks

DO NOT USE ! Lost my bike then Paisley Freight pretended not to be bikedelivery.co.uk !! When you eventually find the customer service number it's on out of office hours anyway . AVOID AVOID AVOID .

This service was excellent I would recommend to anyone who needed a quick and reliable service.

Simple website, simple to print label, collected on time, tracking timely and simple, delivered on time, no damage. Thank you!

This bunch are absolutely useless avoid at all costs!! paid £70 for next day delivery waited in all day Wednesday nothing no communication. Thursday afternoon they finally tracked it down to some depot on the edge of town. They couldn't guarantee it would be delivered on the Friday (3 days late). Decided to drive there 30 mins there 30 mins back, took them ages to find the bike but eventually got it. So asked for a refund but they give every excuse under the sun. The bottom line is they are falsely advertising next day delivery and failing to come even close to that then not refunding. AVOID AVOID AVOID

Purchased a bike from Facebook Market place and just to far to collect myself. Seller was happy to post and recommended this company. Very easy website, cost not too much but adding liability insurance pushed the cost up, but just under £70 for a £2000 bike collected from London and delivered to the north east wasn't too bad.
Bike arrived next day with a text giving me approx delivery time undamaged. Happy chap 😁

was to collect via APC overnight (their partner) on 20 Jan (cost lots!). instead collected 26th for delivery 27th! On 28th email to say delay use tracking (didn't work). Called local office (tough to reach) to say delivery another 4 days (Mon 30 Jan). Told them i was taking the bike overseas on 29th so now must leave with out it - did not care! Pay lots for a service - fail to deliver and simply could not care less!

Bike picked up one day and delivered the next. Very efficient and reasonably priced.

Great service, easy to orgainse, reliable and good communications. Bike box sent as informed, bike collected on theThursday in Wiltshire, texted Friday morning delivery between 8am-10am, delivered to Scotland at 8.30am, box and bike undamaged, what more can you ask for, thats next day delivery, well done folks keep up teh good work.

I've both sent and received bikes with this service and it's excellent. Great price, hassle free, very quick

These people are incompetent and dishonest. I used this business to transfer a bike I had purchased online. As I wasn’t sure I was going to be in during the collection slot given, I left instructions via the form on the website for where the courier could leave the bike in case I was out. Instead, as was noted by a builder working next door at the time, the courier threw the box containing the bike over my fence. Understandably, I contacted the company to complain about this. I received an apology and acknowledgement that the instructions I had left on the online form had not been transmitted to the courier’s handheld device. The impact of the fall had crushed the rear derailleur of the bike, which I had to have repaired. I sent the bill for this repair to the company. Despite admitting fault at the time of delivery, the company raised trivial objections about not informing them in time of the damage to my bike. They refused any form of compensation even though the nature of the repair required was obvious from the bill I submitted. I’d advise anyone thinking of using them to read the numerous negative reviews available and draw the appropriate conclusion.

Arranged a bike collection to my work place. Guy from APC turned up took a photo and said no one was there and left he didn't try to contact me by phone or anything. Tried calling APC don't bother you will just get cut off by them. Contacted bike delivery and they charged me an extra ten quid for a reschedule. They alluded that it was my fault and didn't acknowledge any of my concerns.

Would never use this company.
Didn't collect 3 different bike orders numerous times so had to cancel and get a refund after being under considerable inconvenience and stress - Days of waiting for courier, no phone or out of office contact and no emails from bikedelivery to keep me in formed. Told me to contact their courier company but calls just got dropped each time. Their courier company (APC) lied about ringing us to collect and not getting an answer (mobile phones these days record logged or missed calls...), other two collections just didn't bother turning up...Disgusting all round. Never again - and from the sounds of other reviews, rather a lucky escape...

Driver arrived on day of collection with a full van and couldn't take the bike. Said he'd be back later but never showed.

No further contact or tracking updates from BikeDelivery until I contacted them. They promised collection on day 2 so I waited in all day - no show.

Contacted BikeDelivery again who promised collection on day 3 so I waited in all day - no show.

Cancelled as I needed to get bike delivered within a timeframe or risk losing my sale so went with another popular bikesender. I'd lost trust in BikeDelivery concerned that if they couldn't manage a pickup, what might happen in transit.

I expect the issue was with APC who couldn't fulfill based on what the person at BikeDelivery was promising. They also need to communicate better. The little notifications produced by their tracking weren't understandable and I had to chase everything.

On the plus side I did get a refund.

Good and great 👍
Good forward 💪
Merry Christmas to anyone 🎄